 Provident Partners' Marketing Minute podcast provides commentary on marketing trends and tactics. Marketing Minute offers information and insight to bring success to organizations of all shapes and sizes.Primary Format :
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Ford Has Social Media Personality and its Scott Monty, Plus the Mustang
Time 19:32
Social media continues to work its way around the innovative companies in the Fortune 500. It pays when you have products that can inspire an emotional commitment, oh say like a ‘65 Mustang.
Ford is laying out a great social media plan for the introduction of the 2010 Mustang model. The [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website The times are changing for journalism - MinnPost is out aheadTime 28:03
My guest on this edition of the Marketing Edge and I were on a panel a while back discussing how journalism is changing. Joel Kramer has spent his career in journalism. He was the editor of the Minneapolis Star Tribune for the majority of the 1980s and served as president and publisher through much [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website How are presidential campaigns and parties using social mediaI normally don’t get into politics on this blog, and I’m not going to start now. That’s why I wrote this political piece for Media Bullseye about the use of social media in this year’s presidential campaign .
From a marketing perspective this year has great examples on both sides of the asile [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Marketing by the Numbers – Stephen Baker’s The NumeratiTime 17:53
A new book is coming out on September 15 called The Numerati by one of the most prolific journalists on social media platforms, Stephen Baker. He is a senior writer with Business Week a regular podcaster along with Heather Green, his colleague at Business Week and writes frequently on Blogspotting.net
The premise [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Robert Scoble on Global Impact of Social Media and Effective Use of TwitterTime 24:19
This podcast you’ll get the big picture of social media with Robert Scoble,the co-author of Naked Conversations along with Shel Israel and managing director of Fast Company TV. This conversation is useful for corporate marketers in discussing social media with their senior management as a company evaluates whether and how to participate.
Companies operate [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website A time for dialogue in democracy, an interview with the authors of Millennial MakeoverTime 21:37
I have said for a long time that social media is more a movement than a market.
So when I heard the authors of Millennial Makeover Michael Hais and Morley Winograd interviewed on the News Hour talking about how YouTube, et al social media was going to impact the future of American Politics, I had [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Social networks satisfy business, brands, and individuals needs to collaborate, learn, and embraceTime 15:19
The idea of a group of people sharing information can apply to hobbyists (like whitewater,try KayakMind, a product launch team, or a global force of loyal fans. One of my current favorites is Natasha Bedingfield Many companies struggle with whether such a beneficial collaboration is a technology question. There are plenty of platforms [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Brands and marketing plans that live in wikis with author Denise ShiffmanTime 21:04
Before I head off to a great conference on social media at the NewComm Forum, author of The Age of Engage Denise Shiffman spent time with me on the Marketing Edge podcast.
We get into the double edge sword of ROI for marketers, what sold a bunch of web banners, click through ads [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Taxes and Twitter a great combination for H&R BlockTime 13:04
Early adopter companies are making inroads in using social media to achieve tangible business goals.
The H&R Block income tax services brand is quickly building on its brick-and-mortar foundation by effectively using social media tools, including Facebook and Twitter.
Amy Worley is the director of digital marketing for the venerable tax service [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Conversation is part of all marketing, whether you know it or notTime 18:34
Marketers can no longer hide in an ivory tower from the conversations that are taking place among consumers, investors, customers and all of the publics in which companies operate, according to author Joseph Jaffe, our guest on this episode of the Marketing Edge.
Jaffe is in Minnesota to speak at the Minnesota Interactive [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Is social networking right for corporate marketing? Two tests will you help decideTime 13:37
I spoke on a panel last week at the Bulldog Reporter Media Relations Summit in San Francisco. This trip was a great exchange of ideas with many early adopters and PR and marketing practitioners. This podcast we’ll highlight two ah ha moments with two leaders in social media, Gina Bianchini, CEO [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website New rules of marketing and PR: it’s about what buyers valueTime 16:56
A major change for a company marketing today is the transformation from “messaging to the masses” to “valuing the individual.” This value can be shown by first understanding lifestyles, priorities and associations of a company’s buyers, rather than their age and income, then tailoring a personal approach that is relevant to their needs.
We [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website No recession in social media jobs - Why has the Kellogg Foundation established a new media manager position?Time 11:40
The Kellogg Foundation describes itself with these words: Where Everyone with Ideas and Dreams for Helping Vulnerable Children is Welcome. Last year it distributed its largest amount of program dollars, $357 million. Communications were much different when it was founded by WK Kellogg in 1930. Today, Director of Public Affairs, Dianne Price realizes [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Marketers can drink it up at the Tiki Bar and the new short form genreTime 20:22
Tiki Bar TV is one of the most popular vidcasts. This wonderful comedy short-form with colorful characters and a winning drink recipe at the end of every show is an excellent example of great work in this new genre — one in which marketers can access a community of fans. The show, available wherever [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Crisis communication lessons learned from Gov. Eliot SpitzerTime 21:28
You’ve probably heard about Eliot Spitzer and his, well, lapse in judgment. We’re not going to spend too much time rehashing the ins and outs of what happened and the political significance (or lack thereof, depending on your perspective). Instead, my colleague Mike Keliher, who heads our PR practice here at Provident Partners, and [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website The social mind of a corporate marketerTime 23:15
Wouldn’t you love to be a fly on the wall of a corporate meeting on social media? Many of the readers of this blog and listeners of the Marketing Edge podcast have been in those sessions where ideas are evaluated about whether to have a company blog, launch a podcast series or include bloggers [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Healthcare & the integrated channel - Understanding Cancer TVTime 18:33
There is a new medium to report about in this podcast, I’ll call the integrated channel. As the consumers of information fragment their consumption across a variety of media, so too has sophisticated media properties built new outlets for focused topics.
In this podcast we feature a website that illustrates an [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Retailer Best Buy internal social network gives employees voice and management insightsTime 14:03
Gary Koelling and Steve Bendt were Best Buy advertising guys in search of better information about the customer experience. Their first stop was the blue shirt sales associates on the floor of Best Buy stores who interact with customers everyday.
In their quest they developed an internal communications platform that generated thousands of [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Better search rankings and inbound marketing tactics can drive businessTime 31:36
Creative marketing takes time to, well, create, and time to execute. So when I saw a case study about Hubspot’s inbound marketing system on Marketing Sherpa I was intrigued by their approach. Instead of a typical “we are greater than sliced bread” marketing, Hubspot created a unique website that invited businesses to [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Political thinking will help companies better participate in social mediaTime 15:00
Put a taste of the Iowa caucus into your corporate communications. This will be an ongoing theme on the Marketing Edge during this election year. My premise is that social media is like oxygen to the embers of ideas. The networks and groups formed using social media resembles grassroots organizations and [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website 2008 full of spices for corporate marketers - REI potential is just one exampleMarketers, here is a social media recipe with some zing. You can build an opt-in network of followers for just about any objective you want: new product launch, latest bargains, thought leadership, consumer engagement. The ingredients are all here if used with healthy amounts of honesty, transparency, and interaction. Let’s take a comprehensive look at [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Market researchers are the secret winners in the blogosphereTime 32:16
Plenty of attention is given to participating in blogs, join the conversation, be open, be authentic, yada yada yada. The early adopters have tested the social media space with ample case studies for dozens of new books and information for panel discussions.
The hidden winners in the blogosphere [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Classic integration of focus group and social media - happy holidaysAs you know social media is about sharing. Marketers are dying to figure out ways to match the ability to share with honest feedback. I think we figured this out in this video. Watch carefully how the first person, despite their inital reaction to the product encourages the next person to try [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Jeremiah Owyang highlights 3 trends to watch in 2008, makes a jazzy connection to social mediaTime 16:00
Jeremiah Owyang, senior analyst for Forrester and author of the well-read Web Strategist blog, is our guest on the Marketing Edge. You know, as of this posting, he is at the top of the Tweeterboard, a ranking of influencers using the microblogging platform Twitter.
In this podcast, we touch upon his big three trends [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Video platforms for every flavor - try oneTime 12:27
Video use on the Web is much more than a two-minute case study or a talking head from a presentation. The numbers from an eMarketer report this summer show 86 percent of U.S. Internet users will consume online video by 2011, up from 62 percent last year — that’s 114 million people who watched [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Harvey Mackay’s guide to building relationships - it works offline and onlineTime 15:40
I know we like to talk about technology here on most days, but today we’re taking a different tact. Today we interviewed one of the deans of relationship building, Harvey Mackay, the author of Swim with The Sharks without Getting Eaten Alive and Beware the Naked Man who Offers You His Shirt.
Mackay has [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Umbria listens - and so should corporate marketersTime 12:56
The first stop for marketers who are attempting to determine how to approach social media is to listen to the conversations taking place on the web. Most executives are going to ask, what are people saying about our company or our industry? Who are they and does it matter to us? [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website New journalism meets social mediaTime 18:45
The old maxim “you don’t argue with the guy who buys ink by the barrel” isn’t as accurate as it once was. The combination of blogs, new online publishers like TechCrunch and the Huffington Post, and social media sites are creating new opportunities for professional and unpaid journalism.
The key to social media’s success is [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website I hate when this happens — and love when this happensLook, I like Scholastic just as much as any parent. We get some of their wonderful magazines and books. So please don’t get this post wrong. I just dislike getting something that says, Send this back in X days and write cancel and you won’t be billed. No, no — keep the book it’s free [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Pre-Vegas flight for Blogworld ExpoMobile post sent by AlbertMaruggi using Utterz. Replies.
This is a neat little tool that we are testing to post audio files on the fly. Utterz allows me to call a number record, then post the file privately or like we did here publicly. There is also a profile of all your Utterz at the [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Direct mail and social media and Jaffe Juice: What’s the catch?Time 12:57
1:00 - 8:00
No catch really, just the reality that everything is integrated. Kind of like the Chaos Theory for marketing. Every piece of data you get about a market or customer behavior can make a difference. OK, enough theory — here’s what is happening. The U.S. Postal Service is pushing variable data and [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Social networks and analyizing their audiencesTime 14:43
OK, let me put social networks into some kind of perspective so those that have a life beyond the Web can appreciate the concept:
So you’re having a baby. I understand, having five children myself, that women get together for a baby shower and talk about baby stuff. That stuff might include some of the [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website “Don’t Touch That Dial!” Becomes “Upload That Video!”Time 17:04
Many companies are trying to understand how forms of social media can be applied to achieve their business and branding objectives. This podcast features two examples of the successful use of social media and user generated videos.
On this episode of the Marketing Edge, we feature Vespa scooters’ Go Green Challenge and [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Out with the old, in with the new social media marketing paradigmTime 7:58
Karen O’Brien, a partner with the Crimson Consulting Group constructs a new way for marketers to evaluate the customer landscape. O’Brien says the outdated description of acquiring customers is to acquire, retain and grow them. Web 2.0 technologies, social media and the abundance of conversations taking place on the Web about products and services [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Printers expand as channel for marketersTime 14:09
This podcast is one part business strategy for marketing companies and one part examination of a neat direct mail piece from the US Postal Service.
Printers are in one of the more competitive business environments, one in which they work to grind out every cent of profit. In Minnesota there are more than enough printers [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website I paid attention and I learned some thingsTime 14:09
You have to love a good headline, one that makes you curious enough to read further. Let’s hope this one worked. In this podcast, we’ll look at nine lessons I’ve learned by running my own business for six years and consulting with dozens of others on their marketing and communication strategies. I learned by [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Viral Envy: Yeah, me tooTime 13:33
Viral Envy: Many marketing people and CEOs suffer from this, usually after seeing a viral video or site that is forwarded to them from a friend. “Yikes! Thousands of hits with no media buy! Little production cost! Praise Web 2.0!”
Yes, it’s an envy of mine as well. But no longer. Here’s an interview with [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Multimedia search & viral video essentialsTime 18:15
Audio and video content on the Web has raised the bar for search engines — consumers demand superior search capability that provides context as well as accuracy. While Google redefined search a few years ago, the next wave of search now includes video and audio, which brings into play technologies like EveryZing.
Today’s [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website VSocial connects viral video and business objectivesOK, YouTube is great for parties, vacation videos and has some utility for business, but is it the perfect platform for a company’s multimedia social engagement?
There are a few other video/social platforms that are better suited for an in integrated interaction with audiences. Enter vSocial, a dynamic platform that allows companies to post, share and [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Audio and video: Positioning for the futureI spent most of the week in the New York metro area, first speaking on a panel on the issue of podcasting and blogging at the Business Smart Tools conference in Stamford, Conn., then reporting from the Streaming Media East conference in Manhattan.Loathe the name podcasting, even though it is accepted as new word in [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website It’s time for a social-media strategy: Ask Greg VerdinoLive blogging is cool, but is it rude when you are in the middle of someone’s presentation? Hmmm, my parents would think so. Instant reaction is great theater, but should it be the stuff thoughtful blogs are made of? Are you looking for the silver-bullet marketing tactic or the next big thing? Well, you’ve come [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Video Growth in B2B and B2C Tactics - eMarketer Tells HowPodcast length: 9:17Video on the Internet is seen by 78 percent of male Web users and 66 percent of female Web users, according the research firm eMarketer. In this podcast, we’ll hear from the senior analyst on video on the ’Net for eMarketer, David Hallerman, about how is video being used in both the [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Podcasting and other digital tactics at DeloittePodcast length: 9:38
Deloitte –- you may also know them as Deloitte & Touche –- is a global business consulting firm with deep expertise in audit, tax, consulting, financial advisory. Its main asset is knowledge, and it has an integrated approach to how it distributes that asset.
In this Marketing Edge segment, you’ll meet Pat Harkin, national [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Corporate blogging Kool-Aid: An attorney’s point of viewPodcast length: 12:25
Wouldn’t you like to be a fly on the wall in the conversation between a big company’s CMO and the general counsel on whether the company should have a blog? I would love it. You have that chance by listening to David Ritter’s presentation at Social Media 2007, a conference for marketers and [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Social Media 2007 preview: Nuts about Southwest Airlines BlogSocial Media 2007 preview: Nuts about Southwest Airlines Blog
In another preview of the Social Media 2007 conference, I chat with Paula Berg, manager of public relations and strategic communication at Southwest Airlines. Southwest Airlines joined the blogosphere in April 2006, and the blog immediately took off with customers and is flying high today.
The corporate [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Social Media 2007: Conference PreviewThe Social Media 2007 conference, sponsored by Business Capital Edge, is being held April 5 and 6 in Chicago. It will cover essential issues about corporate blogging and podcasting and will include presentations from Southwest Airlines, attorney David Ritter, and examples in my presentation of how companies are using podcasting in B2B and B2C environments.Provident [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Second Life with Linda Zimmer: NewComm Forum previewGet real about the virtual world with Linda Zimmer. In another preview of the NewComm Forum, I chat with Linda, who’s president and CEO of MarCom:Interactive. We discuss the real world of marketing opportunities in the virtual world of Second Life. Linda has a detailed understanding of this virtual world, and she will highlight aspects [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website JetBlue: Customer Bill of RightsIn today’s Marketing Edge, I comment on JetBlue’s“customer bill of rights” and how it used public relations strategies to address its situation.JetBlue’s“customer bill of rights” sounds like it was written by lawyers for lawyers and not the customer.In the letter and the YouTube video, there was no mention of what the passengers who [...]Listen | Listen in your iPhone | Download | View full cache | Visit Website Restoring relationships with an honest, neighborly salesmanIn another preview of the NewComm Forum, I chat with two companies that are reaching buyers by pushing the envelope in using social media and multimedia to win friends and influence buyers. I’ll highlight how, Sigler Music, a small music store in Fort Smith, Arkansas, has become a force in the music world by becoming [...]Listen | Listen in your iPhone | Download | |