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Learn Business English at your convenience with our free MP3 Business English Podcast. Primary Format : Unknown Language : Unknown Also Listed as: City : Shanghai State/Province : Shanghai Country : China Region : AS User Tags: User Votes: RSS Feed Website People found this Podcast Searching for: View this Podcast on a Google Map. Podcast iTunes Link Text Only listing of Business English Pod :: NEW FEED Podcasts Methings.com listings of Business English Pod :: NEW FEED Podcasts If you like this podcast, you might also like:

BEP 199 – Controlling the Call (Part 2) In this Business English Pod lesson, we’ll continue our look at language and techniques for controlling a telephone call. If you’re like most people, talking on the telephone is a basic part of work life. We talk with colleagues, customers, potential clients, suppliers, company reps… the list goes on and on. In fact, the telephone [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 198 – Controlling the Call (Part 1) In this Business English Pod lesson, we’re going to look at language and skills for controlling a telephone call. The telephone has become an essential part of doing business, and not ... Listen | Listen in your iPhone | Download | View full cache | Visit Website BEN 13 – The Euro Crisis Free Resources: Study Notes | Online Practice The eurozone was thrown into renewed crisis this month as EU leaders struggled to agree on new stability measures. As reported by the Guardian, “A world recession has drawn closer after the G20 summit failed to agree to fresh financial help for distressed countries and debt-ridden Italy was [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website 360 – Preparing for your Year-end Review The Skills 360 podcast is now available in iTunes: Free iTunes Subscription The end of 2011 is fast approaching, and it’s the season for performance reviews and end-of-year appraisals. Few people actually look forward to sitting down with their supervisor and talking about the past year. For most, it’s quite a nerve-wracking experience. But today [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 197 – Delivering Training (Part 2) This is the second in our two-part Business English Pod lesson on delivering workplace training. Delivering training requires you to lead and control a group. This is no easy task, as you’ll know if you’ve ever done something similar such as delivering a presentation. You need to engage people, you need to make the topic [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 196 – Delivering Training (Part 1) This is the first of a two-part Business English Pod lesson on delivering workplace training. At some point in our work, we all have to teach others how to do something or explain a certain topic. So how can we do this effectively? How can you make sure that the participants are following what you [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 27 – Legal Vocabulary: Contract Law (Part 2) This episode of Video Vocab is the second of our two-part series on vocabulary related to contract law. In our last episode, we looked at some of the basic principles of contracts. Today, we’ll focus on specific terms and language found in contracts. Premium Members: Study Notes | Online Practice Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 27 – Contract Law 2 (Audio) This is a temporary post until the video is available on Monday. This episode of Video Vocab is the second of our two-part series on vocabulary related to contract law. In our last episode, we looked at some of the basic principles of contracts. Today, we’ll focus on specific terms and language found in contracts. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 26 – Legal Vocabulary: Contract Law (Part 1) This episode of Video Vocab is the first of our two-part series on vocabulary related to business contracts. In this lesson, we’ll look at the key principles behind contracts and contract law. Premium Members: Study Notes Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 26 – Contract Law 1 (Audio) This is a temporary post until the video is available on Monday. This episode of Video Vocab is the first of our two-part series on vocabulary related to contracts and contract law. In this lesson, we’ll look at the key principles behind contract law. Premium Members: Study Notes Listen | Listen in your iPhone | Download | View full cache | Visit Website Business English News 12 – Steve Jobs Tribute Business English News is a new show on Business English Pod about current events, especially things happening in the business news. As a company built and run on Mac computers, and with an audience that mainly uses Apple products to listen to our podcasts, it’s only fitting that we (re)launch this show with a tribute [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 195 – Small Talk before a Meeting 2 This is the second of our two-part Business English Pod lesson on small talk, or casual conversation, in business situations. Imagine you’re sitting in a room with several co-workers. You’re waiting for a meeting to start. Does silence feel comfortable? Probably not. You should be talking. But about what? Well, this is where the art [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 194 – Small Talk before a Meeting 1 Welcome back to Business English Pod for the first in our two-part series on small talk before a meeting. This is a situation you’ve probably experienced countless times: you arrive for a meeting 10 minutes early. There are several people already there. You say hello and then… what do you talk about? What do you [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website 360 – Making the Most of Personal Learning 2 Welcome back to the Skills 360 podcast. The Skills 360 Podcast is now available in iTunes: Free iTunes Subscription In this lesson, we’re going to look at some more tips and ideas for making the most of your personal learning. Last week, we looked at setting yourself up with a system of personal learning. Today, [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website 360 – Making the Most of Personal Learning 1 Welcome back to the Skills 360 podcast. The Skills 360 Podcast is now available in iTunes: Free iTunes Subscription We’ve got a great lesson today on making the most of personal learning. We’ll start by looking at setting SMART goals and personalizing your studies with a personal learning plan. We’ll also look at how you [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 193 – English Idioms: Time Idioms (Part 2) This is the second of our two-part Business English Pod series on idioms related to time. Time is a very precious resource. And for this reason, time management is a very important issue at work and in business. We’re always thinking about how to better manage our time, get our work done, juggle deadlines, arrange [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 192 – English Idioms: Time Idioms (Part 1) Welcome back to Business English Pod. In this lesson, we’re going to take a look at idioms related to time. At work and in business, time is always a concern. We rush to get to the office “on time,” we work hard to finish projects “in time” and we sometimes have to work “overtime” to [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 191 – Getting Your Ideas Across in Meetings 3 This is the third and final part of our Business English Pod series on getting your ideas across in meetings. Meetings are a great opportunity to get your ideas across and influence other people. But doing that is no easy task. You need the right combination of tact, frankness, confidence, and humility. And you need [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 190 – Getting Your Ideas Across in Meetings 2 This Business English Pod lesson is the second of our three-part series on expressing your ideas clearly and tactfully in meetings. Meetings are a great opportunity to present your ideas and become engaged in the decision-making process. Meetings often involve open-ended discussion among different types of people. For this reason, there is no easy formula [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 189 – Getting Your Ideas Across in Meetings (Part 1) This is the first in a three-part Business English Pod series on getting your ideas across in meetings. Meetings are an important part of most people’s jobs. And doing well in meetings requires very effective communication skills. You need to make sure you are getting your ideas across clearly with the right amount of subtlety [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Skills 360 – Telephone Tips (Part 2) Welcome back to the Skills 360 podcast. Communicating effectively on the phone is an essential skill. And whether you’re talking to a client, a colleague, a supplier, your boss, or a bicycle courier, you need to make sure your purpose and the information is clear. Last week, we focused on your telephone attitude. Today, we’ll [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Skills 360 – Telephone Tips (Part 1) Welcome back to the Skills 360 podcast. Today, we’re going to take a look at an activity we do every day: talking on the telephone. We’ll look at how to start the call off on the right note by using a positive attitude, smiling over the phone, being polite, and speaking clearly. Discussion Questions 1. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 188 – Socializing: Hosting a Dinner Party 2 This is the second in a two-part Business English Pod lesson on hosting visitors. Today, we’re going to look at drawing the evening to a close. Hosting visitors is a great way to get to know the people you do business with. Sharing a meal and drinks in someone’s home can really help strengthen a [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 187 – Socializing: Hosting a Dinner Party 1 This is the first in a two-part Business English Pod lesson on hosting a dinner party for overseas visitors. Have you ever had the good fortune to be invited to someone’s home during a business trip? Perhaps it was a client or a prospective client. Maybe it was a colleague or potential business partner. And [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 25 – English Vocabulary: Internet Technologies 2 This Video Vocab lesson is the second of our two-part series on Business English vocabulary related to Internet technologies. In our last episode, we looked at the basic tools and concepts behind Web 2.0. In this lesson, we’ll focus on the programming of websites and web-based applications. Premium Members: Study Notes | Online Practice Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 25 – Internet Technologies Vocabulary 2 (Audio) This is a temporary post until the video is available on Monday. This episode is the second of our two-part series on vocabulary related to Internet technologies. In our last episode, we looked at the basic tools and concepts behind Web 2.0. In this lesson, we’ll focus on the programming of websites and web-based applications. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 24 – IT Vocabulary: Internet Technologies 1 This Video Vocab lesson is the first of a two-part series on Business English vocabulary related to Internet technologies. In part one, we’ll have a look at some of the basic tools and concepts that allow the Internet to function. As the World Wide Web has becomes an important platform for conducting business, knowing and [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Video Vocab 24 – Internet Technologies 1 (Audio) This is a temporary post until the video is available on Monday. This Video Vocab is the first of a two-part series on Business English vocabulary related to Internet technologies. In part one, we’ll have a look at some of the basic tools and concepts that allow the Internet to function. Premium Members: Study Notes Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 186 – Air Travel: Connecting Flights Welcome back to Business English Pod as we continue to look at the language and vocabulary of air travel. Air travel relies on a very complex system of scheduling. Unfortunately, that means that travel plans don’t always work perfectly. The possibility of problems goes up whenever you have one or more connecting flights. What if [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 185 – Air Travel: Checking In to a Flight In today’s Business English Pod lesson, we’re going to look at language and vocabulary related to air travel, particularly checking in to your flight at the airport. You’ve probably been in this situation before. You are taking a trip, either for business or pleasure, and you’ve already reserved your ticket. It’s the day of your [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website 360 – Selling your Ideas (Part 2) Welcome back to the Business Skills 360 podcast. In this lesson, we’ll look at some more tips and techniques for selling your ideas. Now, you know your ideas are good, but how do others? You need to make them think or even just feel that they are good. Last week, we looked at some techniques [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website 360 – Selling your Ideas (Part 1) Welcome back to the Business Skills 360 podcast. In this lesson, we’re going to take a look at how to ‘sell’ your ideas and be persuasive. You may be full of great ideas, but exactly how do you get people to buy into them? How do you get people on board with your brilliant plans? [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 184 – Discussing Training Plans (Part 2) This is the second part of our Business English Pod series on training and development vocabulary and collocations. Good training is crucial for any company, big or small. How can we expect people to do a good job if they don’t have the right knowledge, skills, and tools? Providing employees with these tools is a [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 183 – Discussing Training Plans (Part 1) In this Business English vocabulary lesson, we’ll take a look at some common collocations related to some of the different approaches to training and training programs. Training is one of the most important investments a company will make. Poor training can lead to poor performance, inefficiency, employee dissatisfaction, and a range of other problems. Good [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 182 – Handling a Crisis 4: Moving Forward This Business English Pod lesson is the final part in our series on handling a crisis. We’ll see how to start moving forward after the first phase of a crisis has passed. A crisis is a stressful situation. People are under pressure and meetings or conversations can be tense. But if everyone maintains the same [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 181 – Handling a Crisis 3: Gaining Perspective This is the third in our Business English Pod series on handling a crisis. In the first part of a crisis, there may be a lot of confusion and activity. But if you make it through that part okay, what comes next? At a certain point after the critical phase, people will come together to [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website 360 – Diplomatic and Direct Language 「東北地方太平洋沖地震」により被害に遭われた方々へ、心よりお見舞いを申し上げるとともに、一日も早い復旧をお祈りいたします。 In this Business Skills 360 lesson we take a look at the language we use in a crisis. In our last two lessons (BEP 179 and BEP 180), we listened to a team dealing with a serious crisis: an accident at a factory. You probably noticed how some of the people are quite careful [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 180 – Handling a Crisis (Part 2): Strategizing In this Business English Pod lesson, we’ll see how important it is to strategize and plan when you’re handling a crisis. Any crisis is a test of business strength. To be more specific, it’s a test of people in business. There’s nothing like a crisis to show us who can handle the pressure and who [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 179 – Handling a Crisis 1: Taking Control This is the first in a series of Business English lessons on handling a crisis. Imagine this: it’s four o’clock in the morning and you’re sound asleep. The phone rings. It’s one of your managers. There’s been a terrible accident! What do you do? What do you say? At some point in your career, you [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 23 – Risk Management Vocabulary (Part 2) This episode of Video Vocab is the second of our two-part series on vocabulary related to risk management. In our previous lesson, we took a general look at risk management. Today, we’ll focus on the process of risk management planning. Premium Members: Study Notes Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 23 – Risk Management 2 (Audio Only) This is a temporary post until the video is available on Monday. This episode of Video Vocab is the second of our two-part series on vocabulary related to risk management. In our last episode, we took a general look at risk management. Today, we’ll focus on the process of risk management planning. Premium Members: Study [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 22 – Risk Management Vocabulary (Part 1) This episode of Video Vocab is the first of a two-part series on Business English vocabulary related to risk management. In this lesson, we’ll take a general look at risk management in the business world. Video Vocab iPhone/iPod App now available: Free download from iTunes Video Vocab Ovi (Nokia) App: Free download from the Ovi [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 22 – Risk Management 1 (Audio Only) This is a temporary post until the video is available on Monday. This episode of Video Vocab is the first of a two-part series on Business English vocabulary related to risk management. In this lesson, we’ll take a general look at risk management in the business world. Video Vocab iPhone/iPod App now available: Free download [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 178 – Presentations: Making an Impact (Part 2) This is the second in a two-part usiness English Pod series about adding impact to your presentations. Nobody likes a long and boring presentation. In fact, a long and boring presentation can do a lot of damage. People might actually feel less convinced of your idea. And that’s certainly not what you want. It doesn’t matter [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 177 – Presentations: Making an Impact (Part 1) This is the first in a two-part Business English Pod series about adding impact to your presentations. We’ve all sat through boring presentations before. And we’ve all worried during our own presentations that others might be feeling that way. So what can we do to prevent this? A presentation needs impact. It needs to make the audience [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business Skills 360 – Tips for Successful Presentations 2 Welcome back Business Skills 360 – the podcast that looks at the other side of Business English. This is the second part of our series on effective presentations. Last week, we talked about keeping it short, simple, engaging, and real. Much of that happens in the preparation. Today, we’re going to talk about what happens [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business Skills 360 – Tips for Successful Presentations 1 Welcome back Business Skills 360. We’re going to kick off the New Year with some tips for making your presentations more effective and relevant. A good presentation is one that connects to your audience with a clear, organized message that can be easily understood. So, what can we do to make an impact? How [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 176 – English Idioms: Gambling Idioms (Part 2) Welcome back to Business English Pod for the second episode of our two-part series on English gambling idioms. Any time we take a risk with money, we’re gambling. Whether it’s a card game, a horse race, or a game of dice, we bet money in the hopes of winning more. Business also involves taking risks with [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 175 – English Idioms: Gambling Idioms (Part 1) This is the first in a two-part Business English Pod series on idioms related to gambling. As gambling involves money and risk, it’s not surprising that we use gambling idioms in business. The verb “gamble” itself is very common. We often talk about “gambling” money on an idea or “taking a gamble” to mean taking a [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business English for Telephoning eBook This is a preview of our new e-Book for working on the telephone in English: Business English for Telephoning Business English Pod e-Books enable you to learn on the go with MP3 audio lessons and the detailed PDF study guides, including a full transcript of each lesson. As with all our e-Books, Business English for Telephoning [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 69 B – Telephoning: Taking a Message Welcome back to Business English Pod. This is the second part of our look at answering the phone and taking a message. In this lesson, we’ll focus on taking a message. Today’s lesson is also featured in our new eBook: Business English for Telephoning. This eBook covers essential language for many different types of business calls, [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 69 A – Telephoning: Answering a Call In this Business English Pod episode, we’re going to take another look at one of our most popular and important podcasts. Today we’re talking about using the telephone. This is something we all do, but we don’t all do well. Talking on the telephone has become an extremely important part of business. You need to be [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 174 – Meetings: Considering a Proposal (Part 2) This is the second in a two-part Business English Pod series about an internal meeting to consider a proposal. As we saw in the last episode, this type of meeting can be similar to a negotiation. People with different opinions sit around the table and try to convince each other that their idea is the best. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 173 – Meetings: Considering a Proposal (Part 1) This is the first of a two-part Business English Pod series on an internal meeting to consider a proposal. This lesson follows on from our recent three-part series on meeting with an external vendor (BEP 170 – 172). Meeting to discuss a proposal is like an internal negotiation. The people at the table may have different [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business Skills 360 – Achieving Your Goals (Part 2) Free Resources: Transcript | Vocabulary & Quiz Welcome back Business Skills 360 for the second part of our series on achieving your goals. In this episode, we’re going to talk about how to maintain your focus and motivation while you work toward achieving your goals. Remember that achieving your goals is a process, not an [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business Skills 360 – Achieving Your Goals (Part 1) Free Resources: Transcript | Vocabulary & Quiz Welcome back Business Skills 360 for the first part of our series on achieving your goals. In this episode, we’re going to focus on setting SMART goals and effective goal management. Now, when I talk about goals, I’m talking about any kind of goal. It could be a personal [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 172 – Meeting with a Vendor (Part 3) This is the third of a three-part Business English Pod series on discussing a proposal with a vendor. Meeting with a vendor to discuss a proposal is partly about getting information and partly about negotiating a good deal. Your conversation is like a dance in which you and the vendor are trying to get the most [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 171 – Meeting with a Vendor (Part 2) This is the second of a three-part Business English Pod series about meeting with a vendor to discuss a proposal. As we discussed last time, meeting with a vendor to discuss a proposal is partly about getting information and partly about negotiating a good deal. You need to use your soft skills to come out of [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 170 – Meeting with a Vendor (Part 1) This is the first of a three-part Business English Pod lesson about meeting with a vendor, or potential supplier. When you meet with a vendor to discuss a proposal, it’s partly about getting information and partly about negotiating better terms. You may be meeting with several vendors who are bidding on the same job. You [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 21 – Project Management: The Planning Process 2 Welcome back to www.VideoVocab.TV. This is the second of a two-part series on the planning process. In this lesson, we’ll examine the implementation and review of a plan. Video Vocab iPhone/iPod App now available: Free download from iTunes Premium Members: Study Notes | Online Practice | MP3 Audio Only Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 21 Project Management: The Planning Process 2 (Audio) This is a temporary post until the video is available on Monday evening. Video Vocab iPhone/iPod App now available: Free download from iTunes Premium Members: Study Notes Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 20 – Project Management: The Planning Process 1 Welcome back to www.VideoVocab.TV. This is the first of a two-part series on the planning process. In this episode, we’ll focus on the beginning stages of the planning cycle. Check out VV 07 and VV 08 for more vocabulary related to project management. Video Vocab iPhone/iPod App now available: Free download from iTunes Premium Members: Study Notes [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 20 Project Management: The Planning Process (Part 1) This is a temporary post until the video is available on Monday. Welcome back to www.VideoVocab.TV. This is the first of a two-part series on the planning process. In this episode, we’ll focus on the beginning stages of the planning cycle. Check out VV 07 and VV 08 for more vocabulary related to project management. Video [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business English Games: Job Interviews Boot Camp Review your progress with two new Business English games on job interviews from Business English Pod. FREE Game: Click the “Launch” button to play Job Interview Tips Bootcamp      Members & Free Trial: Review language from BEP 167 to 169 – Your First Job Interview    Listen | Listen in your iPhone | Download | View full cache | Visit Website BE360 – Networking Skills (Part 2) Free Resources: Transcript | Vocabulary & Quiz Welcome back Business Skills 360 for the second part of our look at networking skills. In this episode, we’re going to focus on “network maintenance,” or how to make sure your network is healthy, organized, and effective. You see, passing out business cards is not enough. I can spend [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BE360 – Networking Skills (Part 1) Welcome back to Business Skills 360 – the podcast that looks at the other side of Business English. Today’s Business Skills 360 lesson is about business networking, and goal-setting for networking events. To get the most our of your networking, you need to go into these events with a clear objective so that you can make [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 17 (Redux) – Presenting an Argument (Part 2) This is the second of a two-part Business English Pod series on presenting an argument. This podcast is one of the most popular as voted by you, the listeners. And to celebrate our 4th anniversary, we’re giving it another go by updating the examples and explanations. We hope you enjoy it! When you’re presenting [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 17 (Redux) – Presenting an Argument (Part 1) Welcome back to Business English Pod. My name’s Jennifer and I’ll be your host for this episode, the first in a two-part series on supporting your argument. We’ll look at ways to make an initial recommendation and begin an organized argument. Then, we'll talk about how to sequence the points of your argument, how to add new points, and how to emphasize points so they have a greater impact on your audience. Listen | Listen in your iPhone | Download | View full cache | Visit Website BE360 – Tips for your First Job Interview: Difficult Questions Welcome back to Business Skills 360 – the podcast that looks at the other side of Business English. This is the fourth and final part in our 360 series on your first job interview. Today we’re going to tackle a few of those really tough questions that interviewers like to ask. Getting ready. That’s the key. You [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 169 ADV – Interviewing for your First Job (Part 3) Welcome back to Business English Pod. My name’s Edwin and I’ll be your host for this episode, the last of a three-part series on interviewing for your first job. When you’re in an interview, everything is focused on you – your education, your skills, and the qualities that make you the best candidate for the [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BE360 – Tips for your First Job Interview: Research Welcome back to Business Skills 360 – the podcast that looks at the other side of Business English. This is the third part in our 360 series on your first job interview, and we’re going to be looking at the topic of research. And by that I mean the research that you should be doing before [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 168 ADV – Interviewing for your First Job (Part 2) This is the second of a three-part Business English Pod series about interviewing for your first job. Interviewing for a job is a lot like a sales meeting. You need to sell yourself to the employer by convincing them that you have the knowledge, skills, and experience they need. But when you’re interviewing [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BE360 – Tips for your First Job Interview: Attitude Welcome back to Business English 360 – the ESL podcast that looks at the business skills that are essential to your success. Today’s show is the second in our series about your first job interview. Last week, in BE360 Interviews Part 1, we looked at how to show you’re right for the job when you have [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 167 ADV – Interviewing for your First Job (Part 1) This Business English Pod lesson is the first in a three-part series on first job interviews. Job interviews can make anyone nervous. After all, you want to make the best impression you can. But as a new graduate, you have an added challenge: little formal job experience. You need to prove to [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BE360 – Tips for your First Job Interview: Experience Today, we’re launching a new podcast: Business English 360. Business English 360 will focus on the soft skills essential to your success in business. The Business English 360 website is also a social networking platform for people who want to find other students or teachers to practice speaking English – think of it as Facebook [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 166 INT – Administrative Assistant (Part 2) This is the second in a two-part Business English Pod series on administrative assistants, their jobs, and related vocabulary and collocations. Collocations are a challenge for anyone learning English. There aren’t any specific rules to follow. You just have to listen for what sounds right. Still, they’re essential for English communication and important [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 165 INT – Administrative Assistant (Part 1) This is the first in a two-part Business English Pod series on the work of administrative assistants. We’ll be looking at vocabulary and collocations related to office duties and daily routines. Before we start, let’s talk a bit about collocations. Collocations are groups of words that are commonly used together. Native speakers are so used to [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website World Cup English Soccer Idioms Game for ESL Get your English football idioms in shape with this quick workout. World Cup 2010 has begun! Test your skills with the English Football Idioms we introduced in BEP 163 and 164. Choose the correct answer to score goals as you march to cup glory! Click here to pay the Soccer Idioms Shootout game! Don’t [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 164 – Football and Soccer Idioms (Part 2) This is the second in a two-part Business English Pod lesson on football and soccer idioms. The World Cup kicks off in just a few days. That gives us some time to look at some more idioms related to football. Since sports and business are so similar, it’s easy to see how there could be so [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 163 – Football and Soccer Idioms (Part 1) This Business English Pod lesson is the first in a two-part series on idioms that come from football, or soccer. It’s almost time for the World Cup! And as we wait for the games to kick off, here’s a question for you: Have you ever stopped to think about how many similarities there are [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 162 INT – Dealing with Customers on the Phone (Part 2) This Business English Pod lesson is the second of a two-part series on telephone skills and dealing with customers on the phone. When you’re helping a caller on the phone, unexpected things can happen. You might need to get some additional information from another source or have the caller to speak to someone else. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 162 INT – Dealing with Customers on the Phone (Part 2) This Business English Pod lesson is the second of a two-part series on telephone skills and dealing with customers on the phone. When you’re helping a caller on the phone, unexpected things can happen. You might need to get some additional information from another source or have the caller to speak to someone else. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 161 INT – Dealing with Customers on the Phone (Part 1) This is the first in a two-part Business English Pod lesson on dealing with telephone inquiries. It’s natural to feel a little nervous when answering questions on the phone, especially when you’re using a different language. You can’t see the other person, so you can’t interpret facial expressions and body language. You also need [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 161 INT – Dealing with Customers on the Phone (Part 1) This is the first in a two-part Business English Pod lesson on dealing with telephone inquiries. It’s natural to feel a little nervous when answering questions on the phone, especially when you’re using a different language. You can’t see the other person, so you can’t interpret facial expressions and body language. You also need [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 160 INT – Talking about your Company This is the second of a two-part Business English Pod series on talking about your job and company. What can you say about your company? How would you describe it? There are a number of things to consider. There’s the company size, its employees, and its branches. But there’s also company history, [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 159 INT – Talking about your Job This is the first in a two-part Business English lesson on talking about your job and company. The way you talk about your job gives clues to what you’re like as an employee or colleague. So, it’s important to consider your audience. For example, if you’re talking to a recruiter or future employer, you [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Revised eBook – Presenting for Success for Business English This is a preview of our revised e-Book for business presentations: Presenting for Success: Business English Presentations. Business English Pod e-Books enable you to learn on the go with MP3 audio lessons and the detailed PDF study guides, including a full transcript of each lesson. The revised editions include over 100 online Flash quizzes, exercises and [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 101e – Presentations: Making your Introduction Making your Introduction is a preview of our upcoming audio / ebook on presentations skills and language. In this first chapter we take a look at how to make a good start as well as at the overall structure of a presentation. This recording is a re-edited and extended version of one of our earliest podcasts - BEP 101. The ebook will have nine units, including four never released lessons on describing charts and trends, using your voice and emphasizing your message. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 158 INT – Dealing with an Angry Caller (Part 2) This is the second of a two-part usiness English Pod series on dealing with angry callers on the phone. We hope that all of our customers are satisfied ones. Indeed, a basic goal in business is to keep customers happy and coming back. But we can’t please all of the people all of the time. Angry [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 157 INT – Dealing with an Angry Caller (Part 1) This is the first of a two-part Business English Pod series on dealing with an angry caller on the phone. We’ve all dealt with angry people before. But dealing with an angry person on the phone, in a business setting, can be tricky. Sometimes you don’t know the person, so his or her situation [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 157 INT – Dealing with an Angry Caller (Part 1) This is the first of a two-part Business English Pod series on dealing with an angry caller on the phone. We’ve all dealt with angry people before. But dealing with an angry person on the phone, in a business setting, can be tricky. Sometimes you don’t know the person, so his or her situation [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 19 – Marketing Vocabulary: Branding (Part 2) In today’s ESL video Vocab lesson is the second of a two-part series on Business English vocabulary related to marketing and branding. In the last episode, we focused on developing a brand. Today, we’ll look at ways to make a brand successful. This lesson is also available on our new website: www.VideoVocab.TV. Subscribe to [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 19 – Marketing Vocabulary: Branding (Part 2) In today’s ESL video Vocab lesson is the second of a two-part series on Business English vocabulary related to marketing and branding. In the last episode, we focused on developing a brand. Today, we’ll look at ways to make a brand successful. This lesson is also available on our new website: www.VideoVocab.TV. Subscribe to [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 19 – Marketing: Branding 2 (Audio Only) This is a temporary post until the video is available on Tuesday 6th April. This video Vocab lesson is the second of a two-part series on business vocabulary related to marketing and branding. In the last episode, we focused on developing a brand. Today, we’ll look at ways to make it successful. Premium Members: Study [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 18 – Marketing: Branding (Part 1) Today’s episode is the first of a two-part Video Vocab series on business vocabulary related to marketing and branding. In part one, we’ll focus on the essential elements of establishing a successful brand. Premium Members: Study Notes | Online Practice | MP3 Audio Only Listen | Listen in your iPhone | Download | View full cache | Visit Website New Website for Video Vocab Video Vocab is now available on a new website: VideoVocab.TV Video Vocab is a video podcast (vodcast) published by Business English Pod for English as a second language (ESL) learners who want to expand and improve their English vocabulary for business. Each ESL video lesson looks at a group of key English vocabulary words and terms related [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 156 INT – Socializing: Networking (Part 2) This is the second of a two-part Business English Pod lesson on business networking. Networking is all about people and connections. You never know when someone you meet at a conference or trade show may be able to help your business in the future. Likewise, you may be able to help someone else out. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 155 INT – Socializing: Networking (Part 1) This is the first of a two-part Business English Pod series on networking. In business, so much depends on who you know. A network is a group of business contacts that have the resources to help each other out. Former and current colleagues, outside business associates, vendors, friends, acquaintances – these can all be [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Get Motivated with Business English Games for ESL Check your knowledge of English motivational quotations and review your progress on BEP 153 & 154 with two new Flash games from Business English Pod. FREE Game: Click the “Launch” button to play Motivation Jeopardy      Members & Free Trial: Review your progress on BEP 153 & 154 – Motivating your Team.    Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 154 ADV – Motivating Your Team (Part 2) In this online Business English lesson, we’ll look at motivating your team. We'll learn how to acknowledge your team’s efforts and give praise. We’ll also look at language and vocabulary to introduce challenges, friendly competition, and incentives. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 153 ADV – Motivating your Team (Part 1) In this Business English Podcast lesson on motivating your team, you'll learn language for acknowledging obstacles, conveying enthusiasm, and making people feel like they’re valued members of a team. We’ll also look at ways team members can contribute to a discussion and brainstorm ideas. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 152 ADV – Giving Bad News: Layoffs (Part 2) This is the second of a two-part Business English Pod series on giving bad news and and discussing layoffs. When employees are laid off, they usually have questions about what will happen next. When is their last day? What support can they expect? And what about a severance package? This compensation [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 151 ADV – Giving Bad News: Layoffs (Part 1) Welcome back to Business English Pod. My name’s Jennifer and I’ll be your host for this episode, the first of a two-part series on giving bad news and layoffs.If a person gets “laid off”, it means they will lose their job. But it’s not the same as being fired. Layoffs usually occur [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 150 ADV – Working in Multicultural Teams (Part 2) This is the the second of a two-part Business English Pod series on working in multicultural teams. These days, working with people from different cultures is quite common. You might be meeting with colleagues in another country or on another continent. Business practices vary all over the world. Some cultures are more formal [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 149 ADV – Working in Multicultural Teams (Part 1) This is the first in a two-part Business English Pod series on working in multicultural teams. In today’s world, it’s common to work with people from different cultures. And since effective business depends on clear communication, it’s important to consider different aspects of culture. Your colleagues may do business differently than you do. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business English Games and Quizzes Now learning Business English with Business English Pod is more fun than ever. Practice language and vocabulary from our podcast lessons with fun Flash games. Click the “Launch Quiz” button to play the free Money Idioms Challenge! Listen | Listen in your iPhone | Download | View full cache | Visit Website Business English Games and Quizzes Now learning Business English with Business English Pod is more fun than ever. Practice language and vocabulary from our podcast lessons with fun Flash games. Click the “Launch Quiz” button to play the free Money Idioms Challenge! Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 148 ADV – Asking for a Pay Raise (Part 2) This is the second of a two-part Business English Pod series on asking for a pay raise. Asking for a pay raise is a two-step process. Before any discussion of compensation begins, it’s important to state your case and demonstrate why you deserve a raise. Let your boss know of your achievements and your [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 147 ADV – Asking for a Pay Raise (Part 1) Asking for a pay raise makes many people uncomfortable, but it’s most definitely to our benefit to make the effort. Getting a raise is more than just asking, though. Before the discussion can start, you need to prepare. Make a list of your achievements and quantify them with numbers and examples, if you can. It’s [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website CT 08 Grammar – Reduced Relative Clauses Chalk ‘n’ Talk by Brian Rhodes is a series of video lessons exploring advanced English grammar topics. In this lesson, Brian takes a look at reduced relative clauses (sometimes referred to as reduced adjective clauses). Premium Members: Study Notes | Online Practice Listen | Listen in your iPhone | Download | View full cache | Visit Website Email Tune-up 06 – Writing Requests to Senior Managers In this episode of Email Tune-up we’re looking at an email from Jimmy, who is the training officer for his company. Jimmy wants to notify the various department heads of an upcoming seminar their staff will be attending. So it’s an internal email, which usually means it’s a bit more informal than something being [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 146 INT – Money Idioms (Part 2) This is the second of a two-part Business English Pod series on idioms related to money. Many of our day-to-day business transactions involve money, so it’s common to hear money idioms used frequently in business discussions. We use them to talk about handling money and to describe situations with lots of money or no money [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 145 INT – Money Idioms (Part 1) This is the first of a two-part Business English Pod series on idioms related to money. It’s difficult to imagine business without money. After all, making money is the main goal of many businesses. Profits often determine a company’s success. And companies must spend money, and budget carefully, to reach their business goals. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 144 INT – Meetings: Teleconferences (Part 2) This is the second of a two-part Business English Pod series on teleconferences. Teleconferences allow people from different locations to have a meeting over the telephone. While convenient, teleconferences do have some issues to keep in mind, such as keeping track of who’s talking. Sometimes two people talk at the same time or talk too [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 143 INT – Meetings: Teleconferences (Part 1) This is the first in a two-part Business English Pod series on teleconferences – meetings that take place over the phone. Nowadays, we have virtual teams interacting across the globe in virtual meetings without having to leave the office. Teleconferences offer a host of advantages, including minimal travel and meetings costs. However, teleconferences do have their challenges, [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 17 – IT Vocabulary: Web 2.0 (Part 2) Today’s episode is the second of a two-part series on IT and computer vocabulary related to the “next generation” of internet technologies, commonly referred to as Web 2.0. Premium Members: Study Notes | Online Practice | MP3 Audio Only Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 16 – IT Vocabulary: Web 2.0 (Part 1) This is the first in a two-part Video Vocab series on IT and computer vocabulary related to the “next generation” of internet technologies, commonly referred to as Web 2.0. Premium Members: Study Notes | Online Practice | MP3 Audio Only Listen | Listen in your iPhone | Download | View full cache | Visit Website New Monthly Membership Plan Enjoy access to 12 lessons every month for just €7.99 with our new Monthly Membership plan. You’ll be able to download the podcast and study notes, and access the online quizzes (where available) for each lesson in the new Learning Center. Your membership will renew automatically every 30 days, providing a steady supply of new lessons [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website CT 07 Grammar – Causative, Gerunds and the Passive Chalk ‘n’ Talk by Brian Rhodes is a series of video lessons exploring advanced English grammar topics. In this lesson, Brian takes a look at the causative and how it can be used with gerunds and the passive. Premium Members: Study Notes | Online Practice Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 142 ADV – Presentations: SWOT Analysis (Part 2) This is the second in a 2-part series usiness English Pod on presenting a SWOT analysis. A SWOT analysis is a tool that helps companies understand their strengths and weaknesses, while keeping in mind the opportunities and threats they face. In this way, companies can take a look at both the internal and external factors [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 141 ADV – Presentations: SWOT Analysis (Part 1) Members: preview this podcast in the new Learning Center. In this Business English Pod lesson, we start the first in a 2-part series on presenting a SWOT analysis. A SWOT analysis is a simple but powerful framework for analyzing your company’s strengths and weaknesses – these are internal to the company – as well as the opportunities [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 140 INT – Dealing with Problems over the Phone Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 139 INT – Sailing Idioms: Company Performance (Part 2) This is second of a two-part Business English Pod series on business idioms related to the sea, ships, and sailing. You’ll often hear sailing idioms used in business discussions. A company is compared to a ship and employees are the ship’s crew. In the last episode, two colleagues named Lakisha and Warren were talking [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 138 INT – Sailing Idioms: Company Performance (Part 1) In this Business English Pod episode, we’re going to look at how business idioms related to ships and sailing can be used to describe company performance. The image of a ship is a powerful one in business. The ship is like a company – a huge entity that must be steered toward success, maintained [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Free Lesson – BEP 129 ADV: Pitching an Idea Rounding out the vote for the most popular lesson is BEP 129 – Meetings: Pitching an Idea (Part 1). This post contains the PDF study notes and links to the online English quizzes for BEP 129. Click the launch button below to start the online quizzes for BEP 83: FREE Links: Study Notes | Online Exercises [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Free Lesson – BEP 83 ADV: Discussing Previous Experience Coming in second in the vote for the most popular lesson is BEP 83 – Job Interviews: Discussing Previous Experience. This post contains the PDF study notes and links to the online English quizzes for BEP 83. Click the launch button below to start the online quizzes for BEP 83: The race for the final free lessons [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Free Lesson - BEP 126 INT: Discussing a Problem (Part 1) The votes are in and the most popular lesson as voted for by listeners is BEP 126 - Problem Solving Meetings. This post contains the study notes PDF and links to the online English quizzes for BEP 126. Click the launch button below to start the online quizzes for BEP 126: Later in the week, we’ll release [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 137 INT - Company Tour: Showing a Visitor Around In today’s Business English Pod episode, we’re going to look at language for showing a visitor around your office or factory. There are many reasons that someone might visit a factory and take a tour. They might be a prospective client who wants to see where the products are made, or perhaps someone from head office [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 136 INT - Meetings: Making a Progress Report In this Business English Pod episode we’re going to look at making a verbal progress report during a meeting. All managers need written progress reports from their staff, but it is often necessary to make a verbal progress report during a meeting. A verbal report can be thought of as a combination of a presentation and [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website CT 06 Advanced Grammar: Causative Chalk ‘n’ Talk by Brian Rhodes is a series of video lessons exploring advanced English grammar topics. In this lesson, Brian takes a look at the causative and how it can be used in the passive voice. The causative has the meaning of ’someone causes someone to do something’. The three verbs usually used for the [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 135 INT - Travel: Airport Security In this Business English Pod lesson on business travel, we’ll be looking at how to deal with security checks. In recent years getting through the security check at the airport has become a chore. In some cities, the whole process can take fifteen to twenty minutes or more. This includes standing in line, sending your bags [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 134 INT - Travel: Getting Online at the Coffee Shop For many people, visiting a café or coffee shop is a normal part of business travel, if not everyday life. Not only are coffee shops a good place to get a cup of espresso, they are also a great location to have a quick meeting with a customer, take a short break, and - most [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 133 ADV - Sales and Interviews: Elevator Pitch In this Business English Podcast, we’re going to look at delivering an elevator pitch. A sales pitch is a presentation designed to introduce a product or service in order to convince people to buy it. An elevator pitch is a very short presentation designed to do the same thing in 60-seconds or less and often the [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 15 - Financial English: GM Bankruptcy For the final lesson in our two-part Video Vocab series on financial English vocabulary related to bankruptcy, we’re going to look at General Motor’s impending Chapter 11 filing. A bankruptcy filing by GM would rank as the third-largest bankruptcy in U.S. history. Premium Members: Study Notes | Online Practice | MP3 Audio Only [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 14 - Financial English: Bankruptcy Vocabulary (Part 1) Today, we’re beginning a two-part Video Vocab series on Business English vocabulary related to bankruptcy. This lesson will focus on financial English vocabulary related to the two most common types of bankruptcy in U.S. law: Chapter 11 & Chapter 7. Premium Members: Study Notes | Online Practice | MP3 Audio Only Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 132 ADV - Interviews: Telephone Screening Interview In this Business English Pod episode we’ll be looking at how to handle a telephone interview for a new job. If you’re joining us here, you may want to check out BEP 82 and BEP 83 first to see how to talk about your experience in a face-to-face interview. Unit 301 from our Interviews e-book [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 131 ADV - Presentations: Pitching an Idea (Part 3) This is the final episode in our three-part Business English Podcast series on pitching an idea to your colleagues. In the last episode, we saw how a manager presented an idea to her colleagues and persuaded them to take it seriously. She then defended and supported her argument in front of her peers, who were not [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 130 ADV - Presentations: Pitching an Idea (Part 2) In the last Business English Podcast lesson, we saw how a manager pitched an idea during a meeting. She explained how the company website could be revamped so that customers could order off-the-shelf products directly, instead of having to contacting a sales representative. In today’s lesson, we’ll introduce language for dealing with unexpected objections, signposting your [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 129 ADV - Presentations: Pitching an Idea (Part 1) This is the first in a three-part Business English Podcast series on pitching, or presenting, your ideas persuasively and convincingly. Business people often come up with ideas about how to do things better, or how something can be changed to provide greater cost benefits to the company. Being able to present an idea to your [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 13 - Financial Crisis and Global Economic Meltdown The news today is full of stories about the financial crisis and recession. The complex problems behind this crisis have given rise to a whole new vocabulary. So, today we’re going to explore the language you’ve been hearing every day in the news. Discussion: How have you been effected by the economic crisis? What about your [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website CT 05 - Sense Verbs with ING Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. In this lesson, Brian looks at how sense verbs (hear, feel, listen, see, watch, smell, taste, sense) can be used with -ing forms. Premium Members: Study Notes | Online Practice Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 128 INT - Telephoning: Handling Sales Calls We’ve looked before at how to set up an appointment on the phone with someone you already know (BEP 119), but what about if you haven’t met the person or established a relationship with them yet? In today’s Business English Podcast, we’ll be looking at how to make contact with a prospective client and, on [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Revised e-Book for Business Meetings in English This is a preview of our revised e-Book for business meetings: Meeting Essentials for Business English. Business English Pod e-Books enable you to learn on the go with MP3 audio lessons and the detailed PDF study guides, including a full transcript of each lesson. The revised editions include over 100 online Flash quizzes, exercises and flashcards [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Revised e-Book for Job Interviews in English This is a preview of our revised e-Book for job interviews: Successful Job Interviews in English. Business English Pod e-Books enable you to learn on the go with MP3 audio lessons and the detailed PDF study guides, including a full transcript of each lesson. The revised editions include over 100 online Flash quizzes, exercises and flashcards [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website CT 04 Advanced English Grammar - Conditionals Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. In this lesson, Brian reviews the three basic conditionals: first (probable) conditional, second (improbable) conditional and third (past improbable) conditional. In the second part of the video, Brian looks at some common errors native speakers make with the third conditional. Premium [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 127 INT - Meetings: Discussing a Problem (Part 2) This second part of a two-part Business English Podcast series on running and participating in a problem-solving meeting. In the first part of this meeting (see BEP 126), the team spent time answering the question: “What is the problem?” In today’s episode, we’re going to focus on how to brainstorm solutions to a problem through [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 127 INT - Meetings: Discussing a Problem (Part 2) This second part of a two-part Business English Podcast series on running and participating in a problem-solving meeting. In the first part of this meeting (see BEP 126), the team spent time answering the question: “What is the problem?” In today’s episode, we’re going to focus on how to brainstorm solutions to a problem through [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 126 INT - Meetings: Discussing a Problem (Part 1) One of the most common reasons for holding a meeting is to solve a problem. A meeting can be a great place to do this, because it is possible for a variety of people with different experiences and perspectives to work together to identify the problem and come up with possible solutions. But, while we might [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 126 INT - Meetings: Discussing a Problem (Part 1) One of the most common reasons for holding a meeting is to solve a problem. A meeting can be a great place to do this, because it is possible for a variety of people with different experiences and perspectives to work together to identify the problem and come up with possible solutions. But, while we might [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website CT 03 Advanced English Grammar - ING Forms and Gerunds Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. In this video, Brian reviews the different ING forms and gerunds. After looking at the various types of ING words in English, Brian goes on to explain the use of gerunds. Premium Members: Study Notes | Online Practice Listen | Listen in your iPhone | Download | View full cache | Visit Website CT 03 Advanced English Grammar - ING Forms and Gerunds Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. In this video, Brian reviews the different ING forms and gerunds. After looking at the various types of ING words in English, Brian goes on to explain the use of gerunds. Premium Members: Study Notes | Online Practice Listen | Listen in your iPhone | Download | View full cache | Visit Website CT 03 Advanced English Grammar - ING Forms and Gerunds Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. In this video, Brian reviews the different ING forms and gerunds. After looking at the various types of ING words in English, Brian goes on to explain the use of gerunds. Premium Members: Study Notes | Online Practice Listen | Listen in your iPhone | Download | View full cache | Visit Website ET 05 - Email Tune-up: Discussing Design Changes In this episode of Email Tune-up we’re looking at an email from Kenny, who works for a bathroom fixtures, or equipment, manufacture. He is writing to his colleague, John, to inform him about the changes he has made to the design of a shower door. Each video lesson features a review of a real-life email [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website ET 05 - Email Tune-up: Discussing Design Changes In this episode of Email Tune-up we’re looking at an email from Kenny, who works for a bathroom fixtures, or equipment, manufacture. He is writing to his colleague, John, to inform him about the changes he has made to the design of a shower door. Each video lesson features a review of a real-life email [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website ET 05 - Email Tune-up: Discussing Design Changes In this episode of Email Tune-up we’re looking at an email from Kenny, who works for a bathroom fixtures, or equipment, manufacture. He is writing to his colleague, John, to inform him about the changes he has made to the design of a shower door. Each video lesson features a review of a real-life email [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 12 Accounting - Basic Vocabulary: GAAP (Part 2) In this episode of Video Vocab, we continue our look at Business English vocabulary related to the key components of GAAP or Generally Accepted Accounting Principles. GAAP is a set of rules followed by accountants in preparing companies’ financial statements. Premium Members: Study Notes | Online Practice Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 12 Accounting - Basic Vocabulary: GAAP (Part 2) In this episode of Video Vocab, we continue our look at Business English vocabulary related to the key components of GAAP or Generally Accepted Accounting Principles. GAAP is a set of rules followed by accountants in preparing companies’ financial statements. Premium Members: Study Notes | Online Practice Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 12 Accounting - Basic Vocabulary: GAAP (Part 2) In this episode of Video Vocab, we continue our look at Business English vocabulary related to the key components of GAAP or Generally Accepted Accounting Principles. GAAP is a set of rules followed by accountants in preparing companies’ financial statements. Premium Members: Study Notes | Online Practice Listen | Listen in your iPhone | Download | View full cache | Visit Website Video Vocab 11 - GAAP: Generally Accepted Accounting Principles In this episode of Video Vocab we take a look at financial and accounting vocabulary related to the key components of GAAP or Generally Accepted Accounting Principles. GAAP is a set of rules followed by accountants in preparing companies’ financial statements. First we’ll hear a short article introducing the vocabulary. Then we’ll go over each word [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Video Vocab 11 - GAAP: Generally Agreed Principles of Accounting In this episode of Video Vocab we take a look at financial and accounting vocabulary related to the key components of GAPP or Generally Agreed Principles of Accounting. GAAP is a set of rules followed by accountants in preparing companies’ financial statements. First we’ll hear a short article introducing the vocabulary. Then we’ll go over [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Video Vocab 11 - GAAP: Generally Accepted Accounting Principles In this episode of Video Vocab we take a look at financial and accounting vocabulary related to the key components of GAAP or Generally Accepted Accounting Principles. GAAP is a set of rules followed by accountants in preparing companies’ financial statements. First we’ll hear a short article introducing the vocabulary. Then we’ll go over each word [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business English for Negotiations e-Book Preview This is a preview of our new Business English e-book on negotiation skills: Successful Negotiations in English for ESL Learners. Business English Pod e-Books enable you to learn on the go with MP3 audio lessons, review key language and techniques with the detailed PDF study guide, including a full transcript of each lesson; and practice useful [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business English for Negotiations e-Book Preview This is a preview of our new Business English e-book on negotiation skills: Successful Negotiations in English for ESL Learners. Business English Pod e-Books enable you to learn on the go with MP3 audio lessons, review key language and techniques with the detailed PDF study guide, including a full transcript of each lesson; and practice useful [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business English for Negotiations e-Book Preview This is a preview of our new Business English e-book on negotiation skills: Successful Negotiations in English for ESL Learners. Business English Pod e-Books enable you to learn on the go with MP3 audio lessons, review key language and techniques with the detailed PDF study guide, including a full transcript of each lesson; and practice useful [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 125 INT - Travel: Renting a Car Business travelers can’t always get where they need to go by catching a plane or taking a taxi. Sometimes we need our own means of transport, and that usually means renting a car. So, in this ESL podcast we’ll cover language you can use when choosing a car, discussing features and clarifying insurance options. In the [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 125 INT - Travel: Renting a Car Business travelers can’t always get where they need to go by catching a plane or taking a taxi. Sometimes we need our own means of transport, and that usually means renting a car. So, in this ESL podcast we’ll cover language you can use when choosing a car, discussing features and clarifying insurance options. In the [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 125 INT - Travel: Renting a Car Business travelers can’t always get where they need to go by catching a plane or taking a taxi. Sometimes we need our own means of transport, and that usually means renting a car. So, in this ESL podcast we’ll cover language you can use when choosing a car, discussing features and clarifying insurance options. In the [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 124 INT - Travel: Checking Out of a Hotel If you’ve ever checked into a hotel, there’s one more thing you’ll definitely have to do before you leave, check out of the hotel and pay the bill. So, in this Business English Podcast lesson we’ll be looking at some of the language you might use as you’re preparing to depart. A while back, in BEP [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 124 INT - Travel: Checking Out of a Hotel If you’ve ever checked into a hotel, there’s one more thing you’ll definitely have to do before you leave, check out of the hotel and pay the bill. So, in this Business English Podcast lesson we’ll be looking at some of the language you might use as you’re preparing to depart. A while back, in [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 124 INT - Travel: Checking Out of a Hotel If you’ve ever checked into a hotel, there’s one more thing you’ll definitely have to do before you leave, check out of the hotel and pay the bill. So, in this Business English Podcast lesson we’ll be looking at some of the language you might use as you’re preparing to depart. A while back, in BEP [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 45 CC - Socializing: Keeping a Conversation Going In the final episode of our Christmas Classics series, we look at how to keep a conversation going by showing interest. The podcast introduces language and techniques for directing and maintaining the conversation, including changing the topic and showing active interest. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 45 CC - Socializing: Keeping a Conversation Going In the final episode of our Christmas Classics series, we look at how to keep a conversation going by showing interest. The podcast introduces language and techniques for directing and maintaining the conversation, including changing the topic and showing active interest. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 45 CC - Socializing: Keeping a Conversation Going In the final episode of our Christmas Classics series, we look at how to keep a conversation going by showing interest. The podcast introduces language and techniques for directing and maintaining the conversation, including changing the topic and showing active interest. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 43 CC - Meetings: Managing the Discussion Today’s Christmas Classic is the second in a two-part intermediate podcast series on opening and managing meetings. In this lesson we reviewed the language for keeping the discussion on track, encouraging participation, moving to a new topic and checking agreement. This version includes the additional speaking practice from the meetings e-book. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 43 CC - Meetings: Managing the Discussion Today’s Christmas Classic is the second in a two-part intermediate podcast series on opening and managing meetings. In this lesson we reviewed the language for keeping the discussion on track, encouraging participation, moving to a new topic and checking agreement. This version includes the additional speaking practice from the meetings e-book. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 43 CC - Meetings: Managing the Discussion Today’s Christmas Classic is the second in a two-part intermediate podcast series on opening and managing meetings. In this lesson we reviewed the language for keeping the discussion on track, encouraging participation, moving to a new topic and checking agreement. This version includes the additional speaking practice from the meetings e-book. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 33 CC - Presentations: Summarizing and Closing Down In today’s Christmas Classic, we’ll be looking at closing down and summarizing your presentation. A strong conclusion to your presentation helps leave your audience with a good impression and gives them a clear message about what action to you like them to take. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 33 CC - Presentations: Summarizing and Closing Down In today’s Christmas Classic, we’ll be looking at closing down and summarizing your presentation. A strong conclusion to your presentation helps leave your audience with a good impression and gives them a clear message about what action to you like them to take. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 33 CC - Presentations: Summarizing and Closing Down In today’s Christmas Classic, we’ll be looking at closing down and summarizing your presentation. A strong conclusion to your presentation helps leave your audience with a good impression and gives them a clear message about what action to you like them to take. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 27 CC - Meetings: Expressing Opinions Continuing our Christmas Classics series, here’s a revised version of an early BEP podcast on expressing opinions in meetings. The lesson introduces both formal (or careful) language as well as more informal (or direct) expressions for giving your opinion. This version includes the additional speaking practice from the meetings e-book. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 27 CC - Meetings: Expressing Opinions Continuing our Christmas Classics series, here’s a revised version of an early BEP podcast on expressing opinions in meetings. The lesson introduces both formal (or careful) language as well as more informal (or direct) expressions for giving your opinion. This version includes the additional speaking practice from the meetings e-book. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 27 CC - Meetings: Expressing Opinions Continuing our Christmas Classics series, here’s a revised version of an early BEP podcast on expressing opinions in meetings. The lesson introduces both formal (or careful) language as well as more informal (or direct) expressions for giving your opinion. This version includes the additional speaking practice from the meetings e-book. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 23 CC - Telephoning: Dealing with a Problem In celebration of the holidays, we’re releasing a selection of classic podcasts from deep within our archives. For each of the next five days, we’ll post one of the more popular podcasts from our early days. BEP 23 was the final podcast in our original three-part series on the basics of handling phone calls in English. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 23 CC - Telephoning: Dealing with a Problem In celebration of the holidays, we’re releasing a selection of classic podcasts from deep within our archives. For each of the next five days, we’ll post one of the more popular podcasts from our early days. BEP 23 was the final podcast in our original three-part series on the basics of handling phone calls in English. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 23 CC - Telephoning: Dealing with a Problem BEP 23 was the final podcast in our original three-part series on the basics of handling phone calls in English. In this podcast we looked at how to deal with a difficult customer and reassure their concerns. Learn language for transferring calls, apologizing, emphasizing a point and confirming who will take action. Listen | Listen in your iPhone | Download | View full cache | Visit Website CT 02 Advanced ESL Grammar - Passive Voice Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. In this video, Brian looks at the use of the passive voice. After looking at why we use the passive voice, Brian goes on to explain how the passive voice is formed. Premium Members: Study Notes Listen | Listen in your iPhone | Download | View full cache | Visit Website CT 02 Advanced ESL Grammar - Passive Voice Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. In this video, Brian looks at the use of the passive voice. After looking at why we use the passive voice, Brian goes on to explain how the passive voice is formed. Premium Members: Study Notes Listen | Listen in your iPhone | Download | View full cache | Visit Website CT 02 Advanced ESL Grammar - Passive Voice Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. In this video, Brian looks at the use of the passive voice. After looking at why we use the passive voice, Brian goes on to explain how the passive voice is formed. Premium Members: Study Notes Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 123 ADV - Negotiations: Closing the Deal In the concluding episode of our Business English Podcast series on negotiating in English, we’re going to look at closing the deal. Success! The hard work of negotiation has paid off. You’ve reached agreement. Now it’s time to close the deal. In this episode, we’ll study skills and language for the final stage of the discussion. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 123 ADV - Negotiations: Closing the Deal In the concluding episode of our Business English Podcast series on negotiating in English, we’re going to look at closing the deal. Success! The hard work of negotiation has paid off. You’ve reached agreement. Now it’s time to close the deal. In this episode, we’ll study skills and language for the final stage of the discussion. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 123 ADV - Negotiations: Closing the Deal In the concluding episode of our Business English Podcast series on negotiating in English, we�re going to look at closing the deal. Success! The hard work of negotiation has paid off. You’ve reached agreement. Now it’s time to close the deal. In this episode, we’ll study skills and language for the final stage of the discussion. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website CT 01 Advanced Grammar - Perfect Tenses Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. This lesson examines the use of perfect tenses in both the simple and continuous aspect - past, present and future forms. In grammatical terms, perfect tenses are used to refer to completed or finished events. These videos were made by [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website CT 01 Advanced Grammar - Perfect Tenses Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. This lesson examines the use of perfect tenses in both the simple and continuous aspect - past, present and future forms. In grammatical terms, perfect tenses are used to refer to completed or finished events. These videos were made by [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website CT 01 Advanced Grammar - Perfect Tenses Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. These videos were made by Brian Rhodes, an English teacher from Canada. As Brian said, “These lessons are dedicated to my past and present students who enjoy analyzing and studying English grammar. Lots of students would rather just ‘use’ the [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website ET 04 - Business Writing: An Internal Bad News Message In this episode of Email Tune-up we’re looking at an email from Jenny, who is responsible for her company’s IT services. She has written the email to give her colleagues some bad news: the office email server will be “down” due to a technical problem. When a server goes “down”, it means the server has [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website ET 04 - Business Writing: An Internal Bad News Message In this episode of Email Tune-up we’re looking at an email from Jenny, who is responsible for her company’s IT services. She has written the email to give her colleagues some bad news: the office email server will be “down” due to a technical problem. When a server goes “down”, it means the server has [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website ET 04 - Business Writing: An Internal Bad News Message In this episode of Email Tune-up we’re looking at an email from Jenny, who is responsible for her company’s IT services. She has written the email to give her colleagues some bad news: the office email server will be “down” due to a technical problem. When a server goes “down”, it means the server has [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 10 Accounting - Basic Vocabulary: The Balance Sheet In this episode of Video Vocab we take a look at financial and accounting vocabulary related to a company’s balance sheet. First we’ll hear a short article introducing the vocabulary. Then we’ll go over each word in detail, with some example sentences to show how you can use the words. At the end of the [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 10 Accounting - Basic Vocabulary: The Balance Sheet In this episode of Video Vocab we take a look at financial and accounting vocabulary related to a company’s balance sheet. First we’ll hear a short article introducing the vocabulary. Then we’ll go over each word in detail, with some example sentences to show how you can use the words. At the end of the [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 10 Accounting - Basic Vocabulary: The Balance Sheet In this episode ofVideo Vocab we take a look at financial and accounting vocabulary related to a company’s balance sheet. First we’ll hear a short article introducing the vocabulary. Then we’ll go over each word in detail, with some example sentences to show how you can use the words. At the end of the video [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 09 Accounting - Basic Vocabulary (Part 1) Video Vocab is a series of short videos explaining the meaning of important business terms related to many of the topics that are part of every day business conversations. Today we’re looking at basic vocabulary related to finance and accounting. First we’ll hear a short article introducing the vocabulary. Then we’ll go over each [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 09 Accounting - Basic Vocabulary (Part 1) Video Vocab is a series of short videos explaining the meaning of important business terms related to many of the topics that are part of every day business conversations. Today we’re looking at basic vocabulary related to finance and accounting. First we’ll hear a short article introducing the vocabulary. Then we’ll go over each [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 09 Accounting - Basic Vocabulary (Part 1) Video Vocab is a series of short videos explaining the meaning of important business terms related to many of the topics that are part of every day business conversations. Today we’re looking at basic vocabulary related to finance and accounting. First we’ll hear a short article introducing the vocabulary. Then we’ll go over each [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website VV 09 Accounting - Basic Vocabulary (Part 1) - Audio Only This is a temporary post until the video version is ready. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 122 ADV - Negotiations: Overcoming Blockage In this episode of our ongoing Business English Podcast series on business negotiations in English, we will discuss how to overcome blockage in a negotiation. Usually we think of blockage in terms of stumbling blocks, or obstacles, to agreement. But blockage can also be any impediment to creating maximum value. In other words, we’re not only [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 122 ADV - Negotiations: Overcoming Blockage In this episode of our ongoing Business English Podcast series on business negotiations in English, we will discuss how to overcome blockage in a negotiation. Usually we think of blockage in terms of stumbling blocks, or obstacles, to agreement. But blockage can also be any impediment to creating maximum value. In other words, we’re not only [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 122 ADV - Negotiations: Overcoming Blockage In this part of our ongoing Business English Podcast series on negotiation skills, we will discuss how to overcome blockage in a negotiation. Usually we think of blockage in terms of stumbling blocks, or obstacles, to agreement. But blockage can also be any impediment to creating maximum value. In other words, we�re not only interested in [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 121 ADV - Negotiations: Bargaining In this Business English Podcast episode, we’ll study the skills and language of bargaining. This podcast is part of an ongoing series on negotiation skills. Bargaining is the process of swapping or trading concessions - in other words, “You give me something, and I’ll give you something in return.” This is also called making offers and [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 121 ADV - Negotiations: Bargaining In this Business English Podcast episode, we’ll study the skills and language of bargaining. This podcast is part of an ongoing series on negotiation skills. Bargaining is the process of swapping or trading concessions - in other words, “You give me something, and I�ll give you something in return.” This is also called making offers and [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 121 ADV - Negotiations: Bargaining In this Business English Podcast episode, we’ll study the skills and language of bargaining. This podcast is part of an ongoing series on negotiation skills. Bargaining is the process of swapping or trading concessions - in other words, “You give me something, and I’ll give you something in return.” This is also called making offers and [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 120 INT - Telephoning: Checking on an Order Doing business across borders requires precise coordination, especially in the era of “just-in-time” delivery where goods need to be shipped to the customer at exact times. When a product is made in one country, assembled in another, and sold in a third, the companies involved need to be in constant communication from start to finish. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 120 INT - Telephoning: Checking on an Order Doing business across borders requires precise coordination, especially in the era of “just-in-time” delivery where goods need to be shipped to the customer at exact times. When a product is made in one country, assembled in another, and sold in a third, the companies involved need to be in constant communication from start to finish. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 120 INT - Telephoning: Checking on an Order Doing business across borders requires precise coordination, especially in the era of “just-in-time” delivery where goods need to be shipped to the customer at exact times. When a product is made in one country, assembled in another, and sold in a third, the companies involved need to be in constant communication from start to finish. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 119 INT - Telephoning: Making an Appointment In this Business English Podcast, we’ll be looking at the language used to make appointments on the telephone. We live in the era of remote communication: teleconferencing, videoconferencing, and online meetings. More and more group efforts are getting done from a distance. In theory, at least, it’s possible to work closely with anyone in the world [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 119 INT - Telephoning: Making an Appointment In this Business English Podcast, we’ll be looking at the language used to make appointments on the telephone. We live in the era of remote communication: teleconferencing, videoconferencing, and online meetings. More and more group efforts are getting done from a distance. In theory, at least, it’s possible to work closely with anyone in the world [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 119 INT - Telephoning: Making an Appointment In this Business English Podcast, we’ll be looking at the language used to make appointments on the telephone. We live in the era of remote communication: teleconferencing, videoconferencing, and online meetings. More and more group efforts are getting done from a distance. In theory, at least, it’s possible to work closely with anyone in the world [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BVP 04 Vocabulary - Discussing a Project When you think of projects, what comes to mind? You might think of something quite complicated and extensive, like the new office project we’ll be hearing about today. But in fact, most of the tasks we do in business are part of a project. Even something as simple as writing a proposal is a project [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BVP 04 Vocabulary - Discussing a Project When you think of projects, what comes to mind? You might think of something quite complicated and extensive, like the new office project we’ll be hearing about today. But in fact, most of the tasks we do in business are part of a project. Even something as simple as writing a proposal is a project [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BVP 04 Vocabulary - Discussing a Project When you think of projects, what comes to mind? You might think of something quite complicated and extensive, like the new office project we’ll be hearing about today. But in fact, most of the tasks we do in business are part of a project. Even something as simple as writing a proposal is a project [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Video Vocab 08 - Project Management (Part 2) Video Vocab is a series of short videos explaining the meaning of important business terms related to many of the topics that are part of every day business conversations. We continue our look at the vocabulary related to project management by looking at the words used to describe a project timeline. First we’ll hear [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Video Vocab 08 - Project Management (Part 2) Video Vocab is a series of short videos explaining the meaning of important business terms related to many of the topics that are part of every day business conversations. We continue our look at the vocabulary related to project management by looking at the words used to describe a project timeline. First we’ll hear [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Video Vocab 08 - Project Management (Part 2) Video Vocab is a series of short videos explaining the meaning of important business terms related to many of the topics that are part of every day business conversations. We continue our look at the vocabulary related to project management by looking at the words used to describe a project timeline. First we’ll hear [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Video Vocab 07 - Project Management (Part 1) Video Vocab is a series of short videos explaining the meaning of important business terms related to many of the topics that are part of every day business conversations. Today we’re looking at business words related to projects and project management. First we’ll hear a short article introducing the topic and then we’ll go [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Video Vocab 07 - Project Management (Part 1) At long last, here’s the actual video version of this episode. Since the audio only version seems to be going down well, we’ll keep it online so listeners have a choice. Video Vocab is a series of short videos explaining the meaning of important business terms related to many of the topics that are part of [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Video Vocab 07 - Project Management (Part 1) Video Vocab is a series of short videos explaining the meaning of important business terms related to many of the topics that are part of every day business conversations. Today we’re looking at business words related to projects and project management. First we’ll hear a short article introducing the topic and then we’ll go [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 118 ADV - Negotiations: Declining an Offer whilst Maintaining Goodwill Negotiations don’t always go according to plan. Disagreement is part of life. But to build lasting relationships, coping with failure is even more important than celebrating success. So in this show, we’ll examine a deal that does not get completed. We’ll look at making a final offer as well as expressing dissatisfaction and regret. In [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 118 ADV - Negotiations: Declining an Offer whilst Maintaining Goodwill Negotiations don’t always go according to plan. Disagreement is part of life. But to build lasting relationships, coping with failure is even more important than celebrating success. So in this show, we’ll examine a deal that does not get completed. We’ll look at making a final offer as well as expressing dissatisfaction and regret. In [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 118 ADV - Negotiations: Declining an Offer whilst Maintaining Goodwill Negotiations don’t always go according to plan. Disagreement is part of life. But to build lasting relationships, coping with failure is even more important than celebrating success. So in this show, we’ll examine a deal that does not get completed. We’ll look at making a final offer as well as expressing dissatisfaction and regret. In [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 117 ADV - Negotiations: Clarifying and Evaluating Positions In this Business English Pod lesson we’re going to look at how to clarify and evaluate positions during a negotiation. An important part of any discussion is making our position clear; at the same time, we must make sure we understand the other side’s point of view. Achieving mutual understanding can help us save money by [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 117 ADV - Negotiations: Clarifying and Evaluating Positions In this Business English Pod lesson we’re going to look at how to clarify and evaluate positions during a negotiation. An important part of any discussion is making our position clear; at the same time, we must make sure we understand the other side’s point of view. Achieving mutual understanding can help us save money by [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 117 ADV - Negotiations: Clarifying and Evaluating Positions In this Business English Pod lesson we’re going to look at how to clarify and evaluate positions during a negotiation. An important part of any discussion is making our position clear; at the same time, we must make sure we understand the other side’s point of view. Achieving mutual understanding can help us save money by [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website ET 03 - Business Writing: An External Request This is the third episode of our video podcast series: Email Tune-up. In today’s video we’re going to look at an email request to an external supplier asking them to speed up the delivery of a shipment. Each video lesson features a review of a real-life email from one of our members. If you’d like [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website ET 03 - Business Writing: An External Request This is the third episode of our video podcast series: Email Tune-up. In today’s video we’re going to look at an email request to an external supplier asking them to speed up the delivery of a shipment. Each video lesson features a review of a real-life email from one of our members. If you’d like [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website ET 03 - Business Writing: An External Request This is the third episode of our video podcast series: Email Tune-up. In today’s video we’re going to look at an email request to an external supplier asking them to speed up the delivery of a shipment. Each video lesson features a review of a real-life email from one of our members. If you’d like [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 116 ADV - Presentations: Analyzing Trends In this Business English Pod episode, we’ll be completing our discussion of charts and graphs by studying language for making predictions and for supporting your predictions with analysis. We’ll also look at a couple of advanced ways to rhetorically emphasize a point. Rhetorical means using words effectively to get your message across. Today’s listening continues [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 116 ADV - Presentations: Analyzing Trends In this Business English Pod episode, we’ll be completing our discussion of charts and graphs by studying language for making predictions and for supporting your predictions with analysis. We’ll also look at a couple of advanced ways to rhetorically emphasize a point. Rhetorical means using words effectively to get your message across. Today’s listening continues [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 116 ADV - Presentations: Analyzing Trends In this Business English Pod episode, we’ll be completing our discussion of charts and graphs by studying language for making predictions and for supporting your predictions with analysis. We’ll also look at a couple of advanced ways to rhetorically emphasize a point. Rhetorical means using words effectively to get your message across. Today’s listening continues [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 115 ADV - Presentations: Describing Trends In this episode from our e-Book on presenting in English, we’ll look at how to describe the trends show by a chart or graph. To get the background to the presentation and to review language for introducing visuals, you can refer back to BEP 103 - Charts and Trends 1. A trend is the general direction [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 115 ADV - Presentations: Describing Trends In this episode from our e-Book on presenting in English, we’ll look at how to describe the trends show by a chart or graph. To get the background to the presentation and to review language for introducing visuals, you can refer back to BEP 103 - Charts and Trends 1. A trend is the general direction [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 115 ADV - Presentations: Describing Trends In this episode from our e-Book on presenting in English, we’ll look at how to describe the trends show by a chart or graph. To get the background to the presentation and to review language for introducing visuals, you can refer back to BEP 103 - Charts and Trends 1. A trend is the general direction [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BVP 03 Business Vocabulary - Office Manager Today’s podcast continues our series on business vocabulary, with a special focus on collocations or word partnerships. By focusing on words that are commonly used together you can improve your vocabulary and also your ability to understand your English-speaking colleagues. When you think of “office administration”, what are the first things that come to mind? They [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BVP 03 Business Vocabulary - Office Manager Today’s podcast continues our series on business vocabulary, with a special focus on collocations or word partnerships. By focusing on words that are commonly used together you can improve your vocabulary and also your ability to understand your English-speaking colleagues. When you think of “office administration”, what are the first things that come to mind? They [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BVP 03 Business Vocabulary - Office Manager Today’s podcast continues our series on business vocabulary, with a special focus on collocations or word partnerships. By focusing on words that are commonly used together you can improve your vocabulary and also your ability to understand your English-speaking colleagues. When you think of “office administration”, what are the first things that come to mind? They [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 114 ADV - Job Interviews: HR Review of Candidates As part of our series on job interviews, in this Business English Pod episode we’ll be taking a closer look at the process from the HR perspective. Specifically, we’ll be studying the language of reaching a decision about whom to hire. A Brazilian business unit of fast moving consumer goods company Fun Beverages has recently interviewed [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 114 ADV - Job Interviews: HR Review of Candidates As part of our series on job interviews, in this Business English Pod episode we’ll be taking a closer look at the process from the HR perspective. Specifically, we’ll be studying the language of reaching a decision about whom to hire. A Brazilian business unit of fast moving consumer goods company Fun Beverages has recently interviewed [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 114 ADV - Job Interviews: HR Review of Candidates As part of our series on job interviews, in this Business English Pod episode we’ll be taking a closer look at the process from the HR perspective. Specifically, we’ll be studying the language of reaching a decision about whom to hire. A Brazilian business unit of fast moving consumer goods company Fun Beverages has recently interviewed [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 113 ADV - Job Interviews: Second Round Interviews Congratulations! You were successful in your first job round interview, and you have been called back for a second interview. What should you expect? The key word is more - there will be more questions, more pressure - and, of course, more likelihood that you will get the job. An important function of second-round job [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 113 ADV - Job Interviews: Second Round Interviews Congratulations! You were successful in your first job round interview, and you have been called back for a second interview. What should you expect? The key word is more - there will be more questions, more pressure - and, of course, more likelihood that you will get the job. An important function of second-round job [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 113 ADV - Job Interviews: Second Round Interviews Congratulations! You were successful in your first job round interview, and you have been called back for a second interview. What should you expect? The key word is more - there will be more questions, more pressure - and, of course, more likelihood that you will get the job. An important function of second-round job [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 112 ADV - Negotiations: Getting Started This is part of an ongoing series on negotiations. In this Business English Podcast episode, we’ll study how to open a traditional commercial negotiation between buyer and seller. We’ll focus on creating goodwill, starting off, setting ground rules, suggesting an agenda and exploring possibilities. We’ll be listening to a telephone conversation between Tony, a supplier [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 112 ADV - Negotiations: Getting Started This is part of an ongoing series on negotiations. In this Business English Podcast episode, we’ll study how to open a traditional commercial negotiation between buyer and seller. We’ll focus on creating goodwill, starting off, setting ground rules, suggesting an agenda and exploring possibilities. We’ll be listening to a telephone conversation between Tony, a supplier [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 112 ADV - Negotiations: Getting Started This is part of an ongoing series on negotiations. In this Business English Podcast episode, we’ll study how to open a traditional commercial negotiation between buyer and seller. We’ll focus on creating goodwill, starting off, setting ground rules, suggesting an agenda and exploring possibilities. We’ll be listening to a telephone conversation between Tony, a supplier [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 111 ADV - Negotiations: Relationship Building This Business English Podcast episode on relationship building is part of an ongoing series on negotiation skills. In negotiation, establishing a good relationship based on trust makes it possible to jointly search for creative solutions, to overcome blockage and even to turn conflict into a productive force. Both Peter and Maxine are owners of local telecommunication services [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 111 ADV - Negotiations: Relationship Building This Business English Podcast episode on relationship building is part of an ongoing series on negotiation skills. In negotiation, establishing a good relationship based on trust makes it possible to jointly search for creative solutions, to overcome blockage and even to turn conflict into a productive force. Both Peter and Maxine are owners of local telecommunication services [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 111 ADV - Negotiations: Relationship Building This Business English Podcast episode on relationship building is part of an ongoing series on negotiation skills. In negotiation, establishing a good relationship based on trust makes it possible to jointly search for creative solutions, to overcome blockage and even to turn conflict into a productive force. Both Peter and Maxine are owners of local telecommunication services [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Job Interviews e-Book for ESL Now Available This is a preview of our new Business English e-book on job interviews: Successful Job Interviews for ESL. Successful Interviews takes you through each stage of the interview process: from discussing your previous experience and accomplishments, to handling tougher questions on your weaknesses and on to the second round interview and salary negotiations. In each lesson [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Job Interviews e-Book for ESL Now Available This is a preview of our new Business English e-book on job interviews: Successful Job Interviews for ESL. Successful Interviews takes you through each stage of the interview process: from discussing your previous experience and accomplishments, to handling tougher questions on your weaknesses and on to the second round interview and salary negotiations. In each lesson [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Job Interviews e-Book for ESL Now Available This is a preview of our new Business English e-book on job interviews: Successful Job Interviews for ESL. Successful Interviews takes you through each stage of the interview process: from discussing your previous experience and accomplishments, to handling tougher questions on your weaknesses and on to the second round interview and salary negotiations. In each lesson [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 110 ADV - Job Interviews: Stress Questions As we’ve discussed in other episodes on job interviews, one goal of the person conducting the interview is to get you to “let your guard down.” Often, after a series of “warm-up questions,” the interviewer will give you a tough question. This will likely come “out of the blue,” that is, unexpectedly. We call these [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 110 ADV - Job Interviews: Stress Questions As we’ve discussed in other episodes on job interviews, one goal of the person conducting the interview is to get you to “let your guard down.” Often, after a series of “warm-up questions,” the interviewer will give you a tough question. This will likely come “out of the blue,” that is, unexpectedly. We call these [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 110 ADV - Job Interviews: Stress Questions As we’ve discussed in other episodes on job interviews, one goal of the person conducting the interview is to get you to “let your guard down.” Often, after a series of “warm-up questions,” the interviewer will give you a tough question. This will likely come “out of the blue,” that is, unexpectedly. We call these [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 100 ADV - Job Interviews: Salary Negotiation You’ve had your first and second interviews, you’ve performed well, and you’ve been selected. You’re one of the lucky few - you’ve succeeded: You’ve got a job offer in hand. But now comes one of the hardest parts of the whole process - negotiating your salary. If you make a mistake here, all of your [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 100 ADV - Job Interviews: Salary Negotiation You’ve had your first and second interviews, you’ve performed well, and you’ve been selected. You’re one of the lucky few - you�ve succeeded: You’ve got a job offer in hand. But now comes one of the hardest parts of the whole process - negotiating your salary. If you make a mistake here, all of your [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 100 ADV - Job Interviews: Salary Negotiation You’ve had your first and second interviews, you’ve performed well, and you’ve been selected. You’re one of the lucky few - you’ve succeeded: You’ve got a job offer in hand. But now comes one of the hardest parts of the whole process - negotiating your salary. If you make a mistake here, all of your [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 99 ADV - Negotiating: Negotiation Strategy (Part 2) This is the second in a two-part advanced business English lesson on negotiation strategy. It is part of a longer series of podcasts on the language and skills of negotiating in English. In the first episode, management consultant Bryan Fields discussed the basics of making a deal. We learned how to avoid some top common [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 99 ADV - Negotiating: Negotiation Strategy (Part 2) This is the second in a two-part advanced business English lesson on negotiation strategy. It is part of a longer series of podcasts on the language and skills of negotiating in English. In the first episode, management consultant Bryan Fields discussed the basics of making a deal. We learned how to avoid some top common [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 98 ADV - Negotiating: Negotiation Strategy (Part 1) This is the beginning of a new Business English Podcast series on the skills and language of negotiating in English for ESL. We'll explore the topic of negotiations in a series of podcasts that examine several typical business negotiations and the language used in each stage of the process. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 98 ADV - Negotiating: Negotiation Strategy (Part 1) This is the beginning of a new Business English Podcast series on the skills and language of negotiating in English for ESL. We'll explore the topic of negotiations in a series of podcasts that examine several typical business negotiations and the language used in each stage of the process. Listen | Listen in your iPhone | Download | View full cache | Visit Website Email Tune-up 02 - ESL Business Writing Video This is the second episode of our new ESL video podcast series: Email Tune-up. In today's video we examine a very common type of email - a request for feedback on a document. Each video lesson features a review of a real-life email from one of our members. After reviewing the background and contents of the email, we'll then see what improvements we can make by analyzing the writing according to 3 main criteria: mechanics, style and tone. Listen | Listen in your iPhone | Download | View full cache | Visit Website Email Tune-up 02 - ESL Business Writing Video This is the second episode of our new ESL video podcast series: Email Tune-up. In today's video we examine a very common type of email - a request for feedback on a document. Each video lesson features a review of a real-life email from one of our members. After reviewing the background and contents of the email, we'll then see what improvements we can make by analyzing the writing according to 3 main criteria: mechanics, style and tone. Listen | Listen in your iPhone | Download | View full cache | Visit Website Email Tune-up 02 - ESL Business Writing Video This is the second episode of our new ESL video podcast series: Email Tune-up. In today's video we examine a very common type of email - a request for feedback on a document. Each video lesson features a review of a real-life email from one of our members. After reviewing the background and contents of the email, we'll then see what improvements we can make by analyzing the writing according to 3 main criteria: mechanics, style and tone. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 97 ADV - Talking about the Economy In this Business English Podcast lesson, we'll be studying some phrases and vocabulary that you can use to discuss the economy and economic issues, including voicing and reassuring concerns. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 97 ADV - Talking about the Economy In this Business English Podcast lesson, we'll be studying some phrases and vocabulary that you can use to discuss the economy and economic issues, including voicing and reassuring concerns. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 96 INT - Socializing: Business Meals & Dining Out In most parts of the world, having lunch or dinner together is an important part of doing business. In places such as North America, eating meals is a way of building a relationship or celebrating a partnership. And in other cultures, such as China, much of the real work of making deals actually often gets [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 96 INT - Socializing: Business Meals & Dining Out In most parts of the world, having lunch or dinner together is an important part of doing business. In places such as North America, eating meals is a way of building a relationship or celebrating a partnership. And in other cultures, such as China, much of the real work of making deals actually often gets [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 95 ADV - Communication: Resolving Conflict (Part 2) This is the second in a two-part Business English Podcast lesson on resolving conflict, in which we�ve been focusing on solving everyday disagreements in the office. Ben, a new training specialist at a manufacturing company, feels that he is doing an unfair share (that is, too much) of the work in his department. Gerry, Ben’s [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 95 ADV - Communication: Resolving Conflict (Part 2) This is the second in a two-part Business English Podcast lesson on resolving conflict, in which we’ve been focusing on solving everyday disagreements in the office. Ben, a new training specialist at a manufacturing company, feels that he is doing an unfair share (that is, too much) of the work in his department. Gerry, Ben’s [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 94 ADV - Communication: Resolving Conflict (Part 1) People do not always get along, so dealing with conflict is part of any job. And as often as not, work disagreements get resolved as much as in informal discussions in the hallway, as they do in the conference room. So, in this two-part series on resolving conflict, we�ll be studying useful language for discussing [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Email Tune-up 01 - A new video podcast on business writing Today, we’re launching a new video podcast series: Email Tune-up Each video will feature a review of a real-life email from one of our members. After reviewing the background and contents of the email, we’ll then see what improvements we can make by analyzing the writing according to 3 main criteria: 1. Mechanics - the grammar, punctuation, [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 93 INT - Sales: Taking an Order In this Business English Pod episode, we’ll be focusing on the language of taking an order and discussing standard terms, such as delivery time, payment method, and so on. The listening takes us back to the Foxtrot showroom in Las Vegas. As you’ll recall, Foxtrot is the American distributor for Viva, an Italian clothing, or [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 92 INT - Sales: Features, Advantages, Benefits (or FAB Presentation) In this Business English Podcast lesson, we're going to look at the "classic sales" approach to selling products and services using the FAB technique. FAB stands for features, attributes and benefits and is a commonly used approach to presenting and selling tangible objects such as clothes and household items. The FAB presentation technique is especially useful for people working in the manufacturing and retail trade - anyone who has to present products to potential customers. In the les ... Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 91 ADV - Job Interviews: Asking the Interviewer Questions There is one question that you will definitely be asked in any job interview, a question for which you should always prepare a response. That is: “Do you have any questions for me?” In this Business English Podcast lesson, we will focus on how to deal with this question. We’ll talk about what interviewers expect from [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 90 ADV - Job Interviews: Talking about your Greatest Weakness In this advanced Business English Podcast we continue to look at the language and skills of interviewing for jobs in English. So far in this series, we’ve examined two common questions that you will likely be asked in almost any interview. They were, ‘tell me about your previous experience’, and ‘what is your most significant [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BVP 02: Human Resources - Training Manager In the second part of our new ESL podcast series on business vocabulary, we continue with the topic of human resources (HR) by looking at useful language and collocations to describe the role and responsibilities of a training manager. In this fast-changing global world, everything is moving. To make a successful business, it’s not enough just [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business Vocabulary BVP 01 - Human Resources: HR Manager In this new series of podcasts, we're going to look at useful vocabulary for describing different jobs and industries. In the first business vocabulary podcast we are going to listen to Greg, an HR manager, describe his role as a human resources manager. In particular, we'll practice a number of common collocations associated with HR and human resources. Collocations, or word partnerships, are words that are commonly used together. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 89 INT - Telephoning: Arranging a Visit In this Business English Podcast lesson we're going to look at useful language for making arrangements by telephone. In particular, we'll practice language for handling the practical details of a business visit, such as airport pickup and restaurant or hotel booking. And we'll also practice ways to create and maintain goodwill by demonstrating flexibility and responding politely on the phone. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 88 INT - Telephoning: Booking a Travel Ticket Booking tickets on the phone is a basic part of business travel. In this intermediate Business English Podcast, we will practice useful phrases and language for making airplane arrangements on the telephone. Viva is an Italian manufacturer of ladies’ apparel, or clothing. Marco and Francesca, Viva employees, are on a business trip. After visiting customers in [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 87 ADV - Job Interviews: Talking about Accomplishments (Part 2) In this Business ENglish Podcast episode, we examine another good response to the question about previous experience and describing your accomplishments in job interviews. We'll be looking at someone with a little more work experience: Yala Santos is an HR specialist who is working in a manufacturing company. She now has an opportunity to interview for an HR manager position in a business unit of a fast moving consumer goods company, Fun Beverages International. Let's listen to how Yala dea ... Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 86 ADV - Job Interviews: Talking about Accomplishments (Part 1) This is the first in a two-part Business English Podcast series on talking about your accomplishments. It is one of an ongoing sequence of podcasts that focus on the job interview process. Along with your previous experience, your greatest accomplishment is one of the topics that is sure to come up in almost any job interview. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 85 INT - Sales: Informal Product Presentation In this Business English Podcast lesson, we’re going to look at the language of presenting your products and services to potential clients in informal situations. Following on from our episode on hosting a site visit, we return to our friends at the railway tunnel. Stanley Wang is a site agent for a railway construction project [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 84 INT - Sales: Site Visit There are many different kinds of sites. We often speak of construction sites, a site where something is being built � such as buildings, roads, bridges, airports, and so on. But a site can also be a completed structure, like a factory or even sometimes an office. In a site visit, visitors come on site [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 83 ADV - Job Interviews: Previous Experience (Part 2) This is the second in a two-part Business English Podcast series on discussing previous experience in workplace English job interviews. It is one of an ongoing sequence of ESL podcasts that covers the whole interview process. In the first part of this series, we examined a bad example of everything that can go wrong when we [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 82 ADV - Job Interviews: Previous Experience (Part 1) This is the first in a two-part Business English Podcast series on talking about your previous experience in a job interview for ESL. It is one of a longer sequence of podcasts that will focus on the complete job interview process. When you sit down to start a job interview, more than likely you will [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Meeting Essentials e-Book for Business ESL - Free Samples Meeting Essentials is the Business ESL study guide to the language and skills you need to participate effectively and confidently in business meetings in English. Learn on the go with MP3 audio lessons, review key language and techniques with the detailed PDF study guide, including a full transcript of each lesson, and practice useful [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Meeting Essentials e-Book for Business ESL - Free Samples Meeting Essentials is a Business ESL study guide to the language and skills you need to participate effectively and confidently in business meetings in English. Learn on the go with MP3 audio lessons, review key language and techniques with the detailed PDF study guide, including a full transcript of each lesson, and practice useful phrases and language with the online exercises. Listen | Listen in your iPhone | Download | View full cache | Visit Website Meeting Essentials e-Book for Business ESL - Free Samples Meeting Essentials is the Business ESL study guide to the language and skills you need to participate effectively and confidently in business meetings in English. Learn on the go with MP3 audio lessons, review key language and techniques with the detailed PDF study guide, including a full transcript of each lesson, and practice useful [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 81 INT - Meetings: Finishing Up and Action Points It's the end of a meeting, and everyone wants to go, but wait! We have one last thing to do: Action points. That means: Tell everyone who is going to do what, and when. Having no clear action points is a number one reason meetings are unproductive. So in this episode, we'll study language we can use to assign work to people, and also some phrases to finish off the meeting. As you listen, pay attention to how the boss, Lisa, gives action points to her team, that is, reminds them of what they ... Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 80 INT - Travel: Checking In to a Hotel Arriving at a hotel after a long, hard day of travel, you need to do one last thing before you can take a hot shower and relax in front of the TV - you need to check in. That means registering for the room by filling out any necessary forms and giving the hotel [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 79 INT - Travel: Making a Hotel Reservation Download BEP 79 INT - Travel: Making a Hotel ReservationToday�s Business English Podcast lesson is on making a hotel reservation. It’s something all of us need to do: Whether it’s for a company business trip, or for personal travel - we all need to, at some time or another, call a hotel to reserve a room. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 78 INT - Socializing: Discussing Politics Download BEP 78 INT - Socializing: Discussing PoliticsThey say there’s one rule of conversation that you should always follow in business - don’t talk about politics, sex or religion. Actually, however, it seems like 90% of casual conversations are about just those things - politics, sex and religion. So in this episode, we’ll be focusing [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 106e (Transcript and Activities) - Presenting for Success: Using your Voice These are the study notes and online language review exercises for BEP 106e: Using your Voice. Presenting for Success is the first in a series of audio /e-books covering essential language and phrases for key business English skills for the workplace. Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 106e - Presenting for Success: Using your Voice and Emphasizing Key Language Download BEP 106e - Using your Voice and Emphasizing Key LanguageTo celebrate the holidays we are releasing a free lesson from our recent business English audio /e-book: Presenting for Success. Free copies of the transcript and online activities for this episode will also be available to listeners on Christmas Day. In this episode we’ll be studying [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 77 INT - Happy Hour: After-Work Socializing Download BEP 77 INT - Happy Hour: After-Work SocializingIn many countries, having a drink after work with colleagues is a popular way to relax: This kind of socializing helps us get to know each other and to build team spirit. To attract customers who are just getting off work, many bars and clubs have a [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 76 ADV - Performance Appraisals: Setting Goals (Part 2) Download BEP 76 ADV - Performance Appraisals 2: Setting Goals This is the second in a two-part Business English Pod series on performance appraisals. In the first lesson, we covered giving feedback. In this podcast, we will discuss setting goals. The American poet Carl Sandberg once said, �Nothing happens unless first we dream.� To this we [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 75 ADV - Performance Appraisals: Giving Feedback (Part 1) Download BEP 75 ADV - Performance Appraisals 1: Giving FeedbackPerformance appraisals - sometimes called job performance evaluations or reviews - are a powerful way to develop staff’s potential. These skills are important not just for HR (Human Resources) professionals, but for any manager or supervisor who has responsibilities over other staff. For appraisals to succeed, [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 74 ADV - Idioms: Business is War (Part 2) Download BEP 74 ADV - Idioms: Business is War (Part 2)This is the second in a two-part Business English Pod series on war idioms. Everywhere you look in business, you will find the language of war: We often think � and talk � about business competition in terms of attacking and defending, gaining and losing [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 74 ADV - Idioms: Business is War (Part 2) Download BEP 74 ADV - Idioms: Business is War (Part 2)This is the second in a two-part Business English Pod series on war idioms. Everywhere you look in business, you will find the language of war: We often think � and talk � about business competition in terms of attacking and defending, gaining and losing [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 73 ADV - Idioms: Business is War (Part 1) Business and war. War and business. It�s no accident that many business strategies and management techniques were first developed in the military. Actually, it�s quite natural that we think about business competition in terms of war. Companies fight each other for market share. We strategize about how to win the battle. You try to attack my market position, and I defend it. Business is full of such war idioms. Though it�s not the only way we think about business, it is certainly the main wa ... Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 73 ADV - Idioms: Business is War (Part 1) Download BEP 73 ADV - Idioms: Business is War 1Business and war. War and business. It�s no accident that many business strategies and management techniques were first developed in the military. Actually, it�s quite natural that we think about business competition in terms of war. Companies fight each other for market share. We strategize about [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 72 INT - Telephoning: Leaving a Voicemail Message Download BEP 72 INT - Telephoning: Leaving a Voicemail MessageWhen you call someone but they aren�t there, often their voicemail �picks up� or answers the phone. Then you have to leave a message. Anyone who uses the phone in their job has to deal with voicemail. Have you ever started to leave a message on someone�s [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 72 INT - Telephoning: Leaving a Voicemail Message Download BEP 72 INT - Telephoning: Leaving a Voicemail MessageWhen you call someone but they aren�t there, often their voicemail �picks up� or answers the phone. Then you have to leave a message. Anyone who uses the phone in their job has to deal with voicemail. Have you ever started to leave a message on someone�s [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 71 ADV - Mergers: Office Gossip and Reported Speech Download BEP 71 ADV - Mergers: Office GossipThis is the second in a three-part series that follows some of the internal discussions that take place in a company going through a merger. Today�s episode focuses on casual office conversation and gossip. Office gossip is a type of informal conversation in which we tell secrets or rumors [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 71 ADV - Mergers: Office Gossip and Reported Speech Download BEP 71 ADV - Mergers: Office GossipThis is the second in a three-part series that follows some of the internal discussions that take place in a company going through a merger. Today�s episode focuses on casual office conversation and gossip. Office gossip is a type of informal conversation in which we tell secrets or rumors [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 70 ADV - Mergers: Breaking Bad News Download BEP 70 ADV - Mergers 1: Breaking Bad NewsThis is the first in a three-part Business English Pod series that explores the use of many different language techniques in the context of a merger. Today�s episode focuses on vague, diplomatic language and probing questions. Vague and diplomatic language was introduced in podcasts [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 70 ADV - Mergers: Breaking Bad News Download BEP 70 ADV - Mergers 1: Breaking Bad NewsThis is the first in a three-part Business English Pod series that explores the use of many different language techniques in the context of a merger. Today�s episode focuses on vague, diplomatic language and probing questions. Vague and diplomatic language was introduced in podcasts [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 69 INT - Telephoning: Leaving a Message Download BEP 69 INT - Telephoning: Leaving a MessagePeople are busy. When you telephone people, they often aren�t there to take your call, so you need to leave a message. And almost everyone has to answer the telephone and take a message sometimes. Doing so professionally leaves a good impression on your customers, colleagues and [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 68 INT - Meetings: Interrupting and Resisting Interruption Download BEP 68 INT - Meetings: InterruptingAs a non-native speaker of English, you might often find yourself in situations like this: You�re sitting in a meeting or a teleconference, and some of the participants are native English speakers. They are speaking with one another very rapidly, and they are using some idiomatic or difficult-to-understand expressions. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 68 INT - Meetings: Interrupting and Resisting Interruption Download BEP 68 INT - Meetings: InterruptingAs a non-native speaker of English, you might often find yourself in situations like this: You�re sitting in a meeting or a teleconference, and some of the participants are native English speakers. They are speaking with one another very rapidly, and they are using some idiomatic or difficult-to-understand expressions. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 103e - Presenting for Success: Describing Charts and Trends (Part 1) Download BEP 103e - Presenting for Success: Describing Charts and Trends (Part 1)This is the first of three episodes on charts and trends from our new eBook - Presenting for Success. Over these three shows, we�ll be learning language for dealing with visuals, describing trends, analyzing and comparing data, and making predictions. �Visuals� refers to [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business English Pod Fall Update Download Business English Pod Fall UpdateFind out what’s coming up this fall (autumn) on Business English Pod: - Stand Up and Speak Out Against Poverty - join the U.N. sponsored event to help the billions of people living in extreme poverty. Click here for more information on how you can participate and links to register your [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business English Pod Fall Update Download Business English Pod Fall UpdateFind out what’s coming up this fall (autumn) on Business English Pod: - Stand Up and Speak Out Against Poverty - join the U.N. sponsored event to help the billions of people living in extreme poverty. Click here for more information on how you can participate and links to register your [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 101e - Presenting for Success: Making your Introduction Download BEP 101e - Presenting for Success: Making your Introduction Making your Introduction is a preview of our upcoming audio / ebook on presentations skills and language. In this first chapter we take a look at how to make a good start as well as at the overall structure of a presentation. This recording is a [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 101e - Presenting for Success: Making your Introduction Download BEP 101e - Presenting for Success: Making your Introduction Making your Introduction is a preview of our upcoming audio / ebook on presentations skills and language. In this first chapter we take a look at how to make a good start as well as at the overall structure of a presentation. This recording is a [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 67 INT - Travel: Morning Greeting and Chat Download BEP 67 INT - Travel: Morning Greeting and ChatThis is the fourth in a series of intermediate business ESL podcasts that focus on business travel. In this series we�re following a group of trainees who work for the telecommunications company Ambient as they visit their head office in Michigan in the U.S. How do you [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 67 INT - Travel: Morning Greeting and Chat Download BEP 67 INT - Travel: Morning Greeting and ChatThis is the fourth in a series of intermediate business ESL podcasts that focus on business travel. In this series we�re following a group of trainees who work for the telecommunications company Ambient as they visit their head office in Michigan in the U.S. How do you [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 66 INT - Travel: Hot Desking and Making Requests Download BEP 66 INT – Travel: Hot Desking and Making RequestsWhat do you do if you don�t have office space for all your employees or many of them usually spend most of their time traveling or working offsite? In the 90s, some clever manager came up with a solution � hot desking � and the [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 66 INT - Travel: Hot Desking and Making Requests Download BEP 66 INT – Travel: Hot Desking and Making RequestsWhat do you do if you don�t have office space for all your employees or many of them usually spend most of their time traveling or working offsite? In the 90s, some clever manager came up with a solution � hot desking � and the [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 65 ADV - Questioning Techniques (Part 2) Download BEP 65 ADV - Questioning Techniques (Part 2)This is the second in a two-part Business English Pod series on questioning techniques. Last time in BEP 64 we looked at making small talk and gathering information with open questions, getting specific information with probing questions and guiding the conversation by showing interest. This time we�ll learn [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 65 ADV - Questioning Techniques (Part 2) Download BEP 65 ADV - Questioning Techniques (Part 2)This is the second in a two-part Business English Pod series on questioning techniques. Last time in BEP 64 we looked at making small talk and gathering information with open questions, getting specific information with probing questions and guiding the conversation by showing interest. This time we�ll learn [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 64 ADV - Questioning Techniques (Part 1) Download BEP 64 ADV - Questioning Techniques (Part 1)Questions are an important part of almost every conversation. So being able to ask good questions is critical to communication. How can we make our questioning more effective and efficient? In this two-part Business English Podcast series we�ll be looking at some answers. The communication skills we�ll be [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 64 ADV - Questioning Techniques (Part 1) Download BEP 64 ADV - Questioning Techniques (Part 1)Questions are an important part of almost every conversation. So being able to ask good questions is critical to communication. How can we make our questioning more effective and efficient? In this two-part Business English Podcast series we�ll be looking at some answers. The communication skills we�ll be [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 63 PP: Indirect Persuasion in a Social Context Download BEP 63 PP: Indirect Persuasion in a Social ContextLife is actually a constant exercise in persuasion, wouldn�t you say? What I mean is we don�t just need to persuade people in the meeting room; actually, we are constantly using the tools of persuasion across a wide variety of situations ranging from serious to [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 63 PP: Indirect Persuasion in a Social Context Download BEP 63 PP: Indirect Persuasion in a Social ContextLife is actually a constant exercise in persuasion, wouldn�t you say? What I mean is we don�t just need to persuade people in the meeting room; actually, we are constantly using the tools of persuasion across a wide variety of situations ranging from serious to [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 62 ADV - Persuasion 3: Satisfaction, Visualization and Action Steps Download BEP 62 ADV - Persuasion 3: Satisfaction, Visualization and Action StepsIn the first two shows (BEP 59 & BEP 60) in this three-part series on persuasion, we saw how getting your audience�s attention and demonstrating a clear need were essential to the persuasive process. We learned that in the indirect method of persuasion [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 62 ADV - Persuasion 3: Satisfaction, Visualization and Action Steps Download BEP 62 ADV - Persuasion 3: Satisfaction, Visualization and Action StepsIn the first two shows (BEP 59 & BEP 60) in this three-part series on persuasion, we saw how getting your audience�s attention and demonstrating a clear need were essential to the persuasive process. We learned that in the indirect method of persuasion [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 61 PP: American Sports Idioms in a Business Meeting Download BEP 61 PP: American Sports Idioms in a Business Meeting This is the first in a series of Business English Practice Pods that review and extend the language that is covered in the regular podcast. Practice pod dialogs will revise key language but in different situations. Also, they give you more opportunities to practice [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 61 PP: American Sports Idioms in a Business Meeting Download BEP 61 PP: American Sports Idioms in a Business Meeting This is the first in a series of Business English Practice Pods that review and extend the language that is covered in the regular podcast. Practice pod dialogs will revise key language but in different situations. Also, they give you more opportunities to practice [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 60 ADV - Persuasion 2: Establishing the Need Download BEP 60 ADV - Persuasion 2: Establishing the NeedWelcome to the second in this three-part Business English Pod series on presenting your ideas presuasively. Last time we heard a bad example and a good example of persuasion. Then we covered the first step of the Monroe Sequence: We learned that to be persuasive, you [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 60 ADV - Persuasion 2: Establishing the Need Download BEP 60 ADV - Persuasion 2: Establishing the NeedWelcome to the second in this three-part Business English Pod series on presenting your ideas presuasively. Last time we heard a bad example and a good example of persuasion. Then we covered the first step of the Monroe Sequence: We learned that to be persuasive, you [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 59 ADV - Persuasion 1: Getting Attention Download BEP 59 ADV - Persuasion 1: Getting AttentionDo you ever need to persuade or convince someone of your point of view? Do you need to win support for a proposal, or get backing for a project? Of course you do. Persuasion � convincing someone of something � is an essential part of almost everything [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 59 ADV - Persuasion 1: Getting Attention Download BEP 59 ADV - Persuasion 1: Getting AttentionDo you ever need to persuade or convince someone of your point of view? Do you need to win support for a proposal, or get backing for a project? Of course you do. Persuasion � convincing someone of something � is an essential part of almost everything [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 58 - Water Cooler Chitchat: Sports Idioms 2 Download BEP 58 - Water Cooler Chitchat: Sports Idioms 2Sports Idioms 2, is part of a series that focuses on informal conversation or small talk � water cooler chitchat. We�re continuing where we left off last time in BEP 57.Jan and Jen, employees of major American telecommunications company Ambient, are chatting about a recent event [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 58 - Water Cooler Chitchat: Sports Idioms 2 Download BEP 58 - Water Cooler Chitchat: Sports Idioms 2Sports Idioms 2, is part of a series that focuses on informal conversation or small talk � water cooler chitchat. We�re continuing where we left off last time in BEP 57.Jan and Jen, employees of major American telecommunications company Ambient, are chatting about a recent event [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 57 - Water Cooler Chitchat: Sports Idioms Download BEP 57 - Water Cooler Chitchat: Sports IdiomsThis Business English Pod lesson is the first in an ongoing series where we�ll listen in on some typical chitchat around the office water cooler. You�ll find a water cooler in offices around the world � usually in the break room where employees gather to drink a [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 57 - Water Cooler Chitchat: Sports Idioms 1 Download BEP 57 - Water Cooler Chitchat: Sports IdiomsThis Business English Pod lesson is the first in an ongoing series where we�ll listen in on some typical chitchat around the office water cooler. You�ll find a water cooler in offices around the world � usually in the break room where employees gather to drink a [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business News 11 (Transcript) - iPhone Launch Here�s the transcript for our latest ESL business news podcast on Apple’s new iPhone gadget. Download Business News 11 (Transcript) - iPhone LaunchShare This Listen | Listen in your iPhone | Download | View full cache | Visit Website Business News 11 - iPhone Launch Download Business News 11 - iPhone LaunchToday, were talking about Apple�s new mobile phone � the iPhone � actually it�s a combination of phone, iPod and internet browser all rolled into one gadget. We�ll be looking at the hype � or massive publicity - surrounding the launch of the iPhone and taking a closer look [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business News 11 - iPhone Launch Download Business News 11 - iPhone LaunchToday, were talking about Apple�s new mobile phone � the iPhone � actually it�s a combination of phone, iPod and internet browser all rolled into one gadget. We�ll be looking at the hype � or massive publicity - surrounding the launch of the iPhone and taking a closer look [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business English Pod - July Update Download Business English Pod - July 07 UpdateFind out what’s coming up in July on Business English Pod: - Business News show on Apple’s new iPhone - Around the Water Cooler - casual office conversations and idioms - Presentations - a preview of our new eBook on making successful presentations in English - Launch of the new Learning Center Share [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 56 INT - Business Travel 2: Customs and Immigration Download BEP 56 INT - Business Travel 2: Customs and ImmigrationContinuing our series on business travel, we rejoin Alan and Honesto on their business trip to the USA. In BEP 55 - Airport Departures and Take Off, Alan, the main character in our story, and Honesto, his colleague, have left Hong Kong for San Francisco. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 56 INT - Business Travel 2: Customs and Immigration Download BEP 56 INT - Business Travel 2: Customs and ImmigrationContinuing our series on business travel, we rejoin Alan and Honesto on their business trip to the USA. In BEP 55 - Airport Departures and Take Off, Alan, the main character in our story, and Honesto, his colleague, have left Hong Kong for San Francisco. [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 55 INT - Business Travel: Airport Departure and Take Off Download BEP 55 INT - Business Travel: Airport Departure and Take OffThis Business English Podcast is the first in a series of shows that will follow an employee of a manufacturing company on a training trip to the U.S. Over the series, we�ll practice many situations that will be useful for you on your business [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 55 INT - Business Travel: Airport Departure and Take Off Download BEP 55 INT - Business Travel: Airport Departure and Take OffThis Business English Podcast is the first in a series of shows that will follow an employee of a manufacturing company on a training trip to the U.S. Over the series, we�ll practice many situations that will be useful for you on your business [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 54 ADV - Customer Service: Handling Complaints (Part 2: Resolving the Complaint) Download BEP 54 ADV - Customer Service: Handling Complaints (Part 2)This is the second in a two-part Business English Pod series on handling angry customers on the telephone. In today�s show we�ll be looking at how to resolve the customer�s complaint. First a quick review: In part one we learned the first three steps for calming [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 54 ADV - Customer Service: Handling Complaints (Part 2: Resolving the Complaint) Download BEP 54 ADV - Customer Service: Handling Complaints (Part 2)This is the second in a two-part Business English Pod series on handling angry customers on the telephone. In today�s show we�ll be looking at how to resolve the customer�s complaint. First a quick review: In part one we learned the first three steps for calming [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 53 ADV - Customer Service: Handling Complaints (Part 1: Empathizing) Download BEP 53 ADV - Customer Service: Handling Complaints (Part 1: Empathizing)Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. �Hospitality� means treating guests well; and here, we�re talking specifically about hotels. Because service is so vital to hospitality, hotels are a good [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 53 ADV - Customer Service: Handling Complaints (Part 1: Empathizing) Download BEP 53 ADV - Customer Service: Handling Complaints (Part 1: Empathizing)Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. �Hospitality� means treating guests well; and here, we�re talking specifically about hotels. Because service is so vital to hospitality, hotels are a good [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business News 10 (Transcript) - Viacom Sues YouTube Here�s the transcript for our latest ESL business news podcast on internet phenomenon YouTube. Practice you listening and vocabulary skills with new online activities. Check out the FREE samples in the Learning Center. All Premium Members will receive a free upgrade to the new online activities. Download siness News 10 (Transcript) - Viacom Sues YouTubeShare This Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 52 INT - Strategically Using Vague Language (Part 2) Download BEP 52 INT - Strategically Using Vague Language (Part 2)This is the second in our two-part Business English Pod series on strategically using vague language. Last time we covered being vague to make a polite excuse or to avoid sounding arrogant. We saw how you can use vague language to create flexibility. Today we�ll [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 52 INT - Strategically Using Vague Language (Part 2) Download BEP 52 INT - Strategically Using Vague Language (Part 2)This is the second in our two-part Business English Pod series on strategically using vague language. Last time we covered being vague to make a polite excuse or to avoid sounding arrogant. We saw how you can use vague language to create flexibility. Today we�ll [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 51 - Strategically Using Vague Language (Part 1) Download BEP 51 – Strategically Using Vague Language (Part 1)Today is the first in a two-part series on using vague language. �Vague� means not clearly defined. For example, if you ask someone what time it is and they say �About 7 or so,� they are being vague. There are lots of reasons to be [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 51 INT - Strategically Using Vague Language (Part 1) Download BEP 51 – Strategically Using Vague Language (Part 1)Today is the first in a two-part series on using vague language. �Vague� means not clearly defined. For example, if you ask someone what time it is and they say �About 7 or so,� they are being vague. There are lots of reasons to be [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business News 10 - Viacom Sues YouTube for 1 Billion Dollars Download Business News 10 - Viacom Sues YouTube for 1 Billion DollarsToday we have a Business English News story on a company that’s been in the news quite a bit recently - YouTube. In particular, we refresh and discuss some of the key vocabulary we covered in our Video Vocab series on the law and [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business News 10 - Viacom Sues YouTube for 1 Billion Dollars Download Business News 10 - Viacom Sues YouTube for 1 Billion DollarsToday we have a Business English News story on a company that’s been in the news quite a bit recently - YouTube. In particular, we refresh and discuss some of the key vocabulary we covered in our Video Vocab series on the law and [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business English Pod - June 07 Update Download Business English Pod - June 07 UpdateFind out what’s coming up on Business English Pod in June. Share This Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 50 INT - Softening Negative Replies (Part 2) Download BEP 50 INT - Softening Negative Replies (Part 2)This is the second in a two-part series on softening negative replies. Last time you worked on softening negative replies in conversation to keep the atmosphere friendly and cooperative. Also, you practiced refusing an offer of help and letting someone down gently. Today, we�ll be looking at [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 50 INT - Softening Negative Replies (Part 2) Download BEP 50 INT - Softening Negative Replies (Part 2)This is the second in a two-part series on softening negative replies. Last time you worked on softening negative replies in conversation to keep the atmosphere friendly and cooperative. Also, you practiced refusing an offer of help and letting someone down gently. Today, we�ll be looking at [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 49 INT - Softening Negative Replies (Part 1) Download BEP 49 INT - Softening Negative Replies (Part 1)This is the first in a two-part series on softening negative replies - saying �no� politely. �No� is one of the strongest words in any language. Because it carries so much force, �no� is hard to say politely. Yet giving a negative reply, disagreeing or refusing a [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 49 INT - Softening Negative Replies (Part 1) Download BEP 49 INT - Softening Negative Replies (Part 1)This is the first in a two-part series on softening negative replies - saying �no� politely. �No� is one of the strongest words in any language. Because it carries so much force, �no� is hard to say politely. Yet giving a negative reply, disagreeing or refusing a [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Video Vocab 06: Law 3 - Commercial Law Download Video Vocab 06: Law 3 - Commercial LawThis video podcast introduces definitions and collocations related to commercial law, including: contract law; copyright; intellectual property rights, arbitration, lawsuit; to sue; to litigate; plaintiff; defendant; damages; settlement; injunction & to appeal. Share This Listen | Listen in your iPhone | Download | View full cache | Visit Website Video Vocab 06: Law 3 - Commercial Law Download Video Vocab 06: Law 3 - Commercial LawThis video podcast introduces definitions and collocations related to commercial law, including: contract law; copyright; intellectual property rights, arbitration, lawsuit; to sue; to litigate; plaintiff; defendant; damages; settlement; injunction & to appeal. Share This Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 48 ADV - Cold Calling: Dealing with Objections and Closing the Call Download BEP 48 ADV - Cold Calling: Dealing with ObjectionsThis is the last in our three-part Business English Podcast series on cold calling. In today�s episode, you�ll learn how to deal with several typical kinds of objections that a potential customer might raise. When Steve first asked for an appointment, Linda didn�t agree right away, did [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 48 ADV - Cold Calling: Dealing with Objections and Closing the Call Download BEP 48 ADV - Cold Calling: Dealing with ObjectionsThis is the last in our three-part Business English Podcast series on cold calling. In today�s episode, you�ll learn how to deal with several typical kinds of objections that a potential customer might raise. When Steve first asked for an appointment, Linda didn�t agree right away, did [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 47 ADV - Cold Calling: Clarifying Benefits and Making a Pitch Download BEP 47 ADV - Cold Calling: Clarifying Benefits and Making a Pitch Today is the second in our three-part Business English Podcast series on a useful telephone and sales skill: cold calling. You can always make yourself more persuasive by asking well-considered questions and really listening to the answers. This principle is true whether [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 47 ADV - Cold Calling: Clarifying Benefits and Making a Pitch Download BEP 47 ADV - Cold Calling: Clarifying Benefits and Making a Pitch Today is the second in our three-part Business English Podcast series on a useful telephone and sales skill: cold calling. You can always make yourself more persuasive by asking well-considered questions and really listening to the answers. This principle is true whether [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 46 ADV - Cold Calling: Getting off to a Good Start Download BEP 46 ADV - Cold Calling: Getting off to a Good StartToday’s episode is the first in a three-part Business English Pod series on cold calling, the skill of making unsolicited telephone sales calls. Unsolicited means �not asked for.� So cold calling is the skill of making a sales call to someone who is [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 46 ADV - Cold Calling: Getting off to a Good Start Download BEP 46 ADV - Cold Calling: Getting off to a Good StartToday’s episode is the first in a three-part Business English Pod series on cold calling, the skill of making unsolicited telephone sales calls. Unsolicited means �not asked for.� So cold calling is the skill of making a sales call to someone who is [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Video Vocab 05: Law 2 - Court Cases Download VideoVocab 05: Law 2 - Court CasesThis is the second in our 3-part Video Vocab series on the law. Today we focus on the vocabulary used to describe the actions and people involved in a court case. Key Vocabulary: Court case (n), trial (n), judge (n), jury (n), witness (n), defendant (n), innocent (adj), guilty (adj), [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Video Vocab 04: Law 1 - Basic Legal Vocabulary Download VideoVocab 04: Law 1 - Basic Legal VocabularyIn this epsiode of Video Vocab we’re going to look at basic vocabulary related to the law. This is the first in a three-part series: part 1 covers basic legal terms, part 2 will look at words related to a court case and part 3 will look [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 45 INT - Socializing: Keeping a Conversation Going Download BEP 45 INT - Socializing: Keeping a Conversation GoingToday is the second in a two-part intermediate Business English Pod series on the basics of socializing and networking. Last time you learned ways to start and finish a conversation appropriately. Today you�ll be studying how to keep a conversation going by maintaining interest. The listening continues [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 44 INT - Socializing: Striking Up a Conversation Today’s Business English Pod episode is the first in a two-part series on the basics of social English: starting a conversation, keeping it going, and finishing it appropriately. Successful conversation is an important part of networking - the skill of building up a network of contacts and relationships. In this episode, you�ll be learning skills and [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business News 09 (Enhanced M4a) - Reebok Launches Ad Campaign This is an enhanced version of the first intermediate Business English News podcast on Reebok’s new marketing campaign. Now you can view pictures and text related to the article on your computer or video iPod (you should also be able to see the images on most video MP3 players and phones).We’d like to know what [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business News 09 INT - Reebok Launches Ad Campaign Today we�re introducing our first Business English News podcast for intermediate listeners. This will now be a regular show with new episodes each month. Most of the time, we’ll cover a similar topic to the current Advanced Business News podcast but the articles and vocabulary will be simplified to make them more suitable for intermediate [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 43 INT - Meetings: Opening and Managing Meetings (Part 2) Download BEP 43 INT - Meetings: Opening and Managing Meetings (Part 2)This is the second in our two-part intermediate Business English Podcast series on opening and managing meetings. In the first episode, we looked at how to open a meeting. In today�s podcast we�re going to cover how to manage the discussion. Martin, the GM of [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 42 INT - Meetings: Opening and Managing Meetings (Part 1) This is the first in a two-part intermediate Business English Podcast series on opening and managing meetings. In this episode, we’ll look at how to open a meeting. In the second part you will learn how to manage the discussion. The listening takes place in the Singapore offices of Daneline, an international shipping company. Martin, the [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business News 08 - Celebrities Losing Marketing Appeal Today we have a Business English News story on a recent study by several universities that looks into the �selling power� or influence � of celebrities. Celebrity is another word for famous person, such as a movie or sports star. In this podcast we also introduce a new teacher, Mitch Breece, a celebrity in his [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 41 ADV - Job Interviews: First Round (Part 2) BEP 41 ADV - This is the second in a two-part Business English Pod series on first round job interviews. You�ll practice responding to common interview questions and learn some useful phrases and vocabulary. As you�ll remember from the first episode, Mike Barnes is interviewing William Chow for a job at the Hong Kong head office [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 40 ADV - Job Interviews: First Round Interview (Part 1) Today�s Business English Podcast lesson is the first in a two-part series that follows job applicant William Chow through his first interview at an international bank. In this podcast you�ll learn how to deal with some typical first round interview questions. Along the way you�ll also practice some great new vocabulary and useful phrases. In the dialogue [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 39 INT - Reporting: Project Update In today�s intermediate Business English Podcast episode you�ll practice reporting on progress. That means informing your boss or colleagues about your current work. This is also called updating someone on the status of a project. Reporting on progress happens in formal settings, such as at meetings, but often also in informal settings, such as around the [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 38 INT: Describing a Procedure Today�s Business English Podcast episode focuses on explaining a procedure. We�ll also look at some common computer vocabulary. In our jobs, we often have to tell people about procedures and processes - explaining how to do something. This can be more formal - for example giving government visitors a demonstration of a production line - or [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 37 ADV - Presentations: Question and Answer (Part 2) Today�s advanced Business English Podcast episode is the second in our a two-part series on question and answer, or Q&A. The listening starts where we left off last time. Nick, the new European sales director at Harper-Tolland Steel, is answering questions after his presentation. Nick has proposed to retrain key sales staff at Harper-Tolland [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 36 ADV - Presentations: Question and Answer (Part 1) Today, we�re going to take another look at making presentations in English with the first in a two-part series focused on question and answer - popularly referred to as Q&A.This listening is from the Q&A session that follows on from our previous episode on closing presentations - BEP 33. It takes place during a meeting [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 34 INT - Meetings: Clarifying What Was Said This is the first in a two-part Business English Podcast series on clarifying. To clarify means to make clear. Today we�ll look at phrases and skills for clarifying what was said. For example, �I didn�t quite catch that. Could you say that again?� This is useful when you don�t hear clearly or when someone speaks too [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 33 ADV - Presentations: Closing Down&Summarizing In today�s Business English Podcast episode, we�ll be looking at closing down and summarizing your presentation.As we mentioned a while back in BEP 101 (Click this link to listen to the podcast), a strong introduction is important to give your audience a reason for listening. Similarly, a strong conclusion is very important to leaving your [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 32 ADV - Meetings: Brainstorming & Discussing Ideas In this Business English Podcast we take another look at the language used to suggest and discuss ideas in meetings and teleconferences. We’ll also provide further language for diplomatic disagreement and agreeing action points at the end of the meeting. The teleconference is run by Jim as a type of meeting called a �Brainstorming� [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 30 INT - Meetings: Making Suggestions Today�s intermediate Business English Podcast is part of a two-part series on making, rejecting and accepting suggestions. In this episode, we�re focused on the language used to introduce your ideas and make suggestions.The dialog takes place at a sports shoe company called Stratos. You�ll be listening to Karen, a marketing manager, meet with three members [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 30 INT - Meetings: Making Suggestions Today�s intermediate Business English Podcast is part of a two-part series on making, rejecting and accepting suggestions. In this episode, we�re focused on the language used to introduce your ideas and make suggestions.The dialog takes place at a sports shoe company called Stratos. You�ll be listening to Karen, a marketing manager, meet with three members [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business News 06 - Offshoring This Business English News podcast examines the topic of offshoring jobs. �Offshoring� means to move part of a company�s operations (usually supporting functions such as finance or HR) to another country - literally �off shore.� Another commonly used term related to this topic is ‘outsourcing’ - this means to use a different company to handle [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 29 INT - Meetings: Disagreeing In the previous episode (BEP 28) of this 2 part series, we looked at expressing agreement. We practiced four ways of agreeing: Using standard phrases, using synonyms, giving an example and making a general comment. In this Business English Podcast, we�re going to focus on disagreement. We�ll learn different ways to disagree, from polite to strong. As [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 29 INT - Meetings: Disagreeing In the previous episode (BEP 28) of this 2 part series, we looked at expressing agreement. We practiced four ways of agreeing: Using standard phrases, using synonyms, giving an example and making a general comment.In this Business English Podcast, we�re going to focus on disagreement. We�ll learn different ways to disagree, from polite to strong.As [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 28 INT - Meetings: Agreeing Today�s Business English Podcast episode is the first part in a two-part series looking at agreeing and disagreeing. In these two episodes, we�ll be practicing different levels of agreement and disagreement, from weak to strong.Appropriate agreement and disagreement is an important part of all meetings and discussions.In this podcast we focus on agreement. In [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 28 INT - Meetings: Agreeing Today�s Business English Podcast episode is the first part in a two-part series looking at agreeing and disagreeing. In these two episodes, we�ll be practicing different levels of agreement and disagreement, from weak to strong. Appropriate agreement and disagreement is an important part of all meetings and discussions. In this podcast we focus on agreement. In [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 27 INT - Meetings: Expressing Opinions In this intermediate Business English Pod episode, we look at ways to give and ask for opinions. We�ll be looking at the formal (or careful) language often used in meetings, as well as the more informal (or direct) language used in casual discussions.This episode is the first in a regular series of intermediate level [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 27 INT - Meetings: Expressing Opinions In this intermediate Business English Pod episode, we look at ways to give and ask for opinions. We�ll be looking at the formal (or careful) language often used in meetings, as well as the more informal (or direct) language used in casual discussions.This episode is the first in a regular series of intermediate level [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 26 � Travel: Connecting Flights and Travel Problems In this Business English Podcast we�re going to look at the language used for more direct requests, when our traveler and a ticket agent discuss new travel plans due to a missed connecting flight in Paris.It might be helpful to first listen to first episode in this series (BEP 25), to hear the [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 25 INT - Travel: Airport Check In and Making Polite Requests In this two-part Business English Podcast series, we will be looking at the vocabulary used when traveling by air, and proper and polite forms of making and answering requests. In this episode, our traveler Robert is arriving at the airport to fly from Sydney Australia to Nice, France. But he must first [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 25 - Travel: Airport Check In and Making Polite Requests In this two-part Business English Podcast series, we will be looking at the vocabulary used when traveling by air, and proper and polite forms of making and answering requests.In this episode, our traveler Robert is arriving at the airport to fly from Sydney Australia to Nice, France. But he must first [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 24 - Teleconferencing: Using Diplomatic Language In this Business English Podcast we�re going to listen to a teleconference between the head office management of a US guitar manufacturer and the manager of their new Latin American plant.Key language structures explained are: diplomatic language and using probing questions. We also introduce some useful English phrases for starting a teleconference meeting, [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 24 - Teleconferencing: Using Diplomatic Language In this Business English Podcast we�re going to listen to a teleconference between the head office management of a US guitar manufacturer and the manager of their new Latin American plant.Key language structures explained are: diplomatic language and using probing questions. We also introduce some useful English phrases for starting a teleconference meeting, [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website *** Special Announcement: www.BusinessEnglishPod.com *** This is a special announcement from the www.BusinessEnglishPod.com team explaining the changes we are making and some of the new features we are adding to the podcast.To update your iTunes subscription, please click on the logo above or the link below (opens iTunes in a new window):http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=206603090Download Special Announcement Listen | Listen in your iPhone | Download | View full cache | Visit Website *** Special Announcement: www.BusinessEnglishPod.com *** This is a special announcement from the www.BusinessEnglishPod.com team explaining the changes we are making and some of the new features we are adding to the podcast.To update your iTunes subscription, please click on the logo above or the link below (opens iTunes in a new window):http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=206603090Download Special Announcement - www.BusinessEnglishPod.com Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 23 - Telephoning: Handling a Difficult Customer In a recent Business English Podcast (BEP 22), we looked at how to deal with technical problems when speaking on the telephone in English. Today, we�re going to talk how to deal with problems with the caller, which are of course much harder to handle! But, with the proper language and phrases, you [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 23 - Telephoning: Handling a Difficult Customer In a recent Business English Podcast (BEP 22), we looked at how to deal with technical problems when speaking on the telephone in English. Today, we�re going to talk how to deal with problems with the caller, which are of course much harder to handle! But, with the proper language and phrases, you [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business News 05 - Virtual Meetings How do you conduct your meetings? Face-to-face, on the phone, by videoconference or maybe even using VOIP/Skype? Well, now there is a new way - virtual meetings, or meetings where participants are represented by computer generated characters.Listen to how IBM is using the virtual world of a website called Second Life as the next best [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 22 - Telephoning: Handling Enquiries and Technical Problems Today we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.Download BEP 22 - Telephoning: Handling Enquiries Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 22 - Telephoning: Handling Enquiries and Technical Problems Today we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.Download BEP 22 - Telephoning: Handling Enquiries Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 21 - Telephoning: Opening Calls and Taking Messages This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: identifying yourself and the caller, stating the purpose of your call and leaving a message.These telephone calls are about a contract between a large aircraft company and one of [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website BEP 21 - Telephoning: Opening Calls and Taking Messages This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: identifying yourself and the caller, stating the purpose of your call and leaving a message. These telephone calls are about a contract between a large aircraft company and one of [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website Business News 04 - Management Style Our Business English news story today is about the changes in management style taking place around the world.After you listen to the story, we’ll explain some of the new English vocabulary and provide further examples of how they can be used.Download Business News 04 - Management Style Listen | Listen in your iPhone | Download | View full cache | Visit Website Business News 04 - Management Style Our Business English news story today is about the changes in management style taking place around the world.After you listen to the story, we’ll explain some of the new English vocabulary and provide further examples of how they can be used.Have an idea for a podcast episode or a comment on an existing show? Email [...] Listen | Listen in your iPhone | Download | View full cache | Visit Website