Design Critique: Products for People Podcasts

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Trumix.com listings available of Design Critique: Products for People Podcasts Build your own playlists with this podcast. DC44 1996 Saturn SC2 Car Critique Talk about a longitudinal review: 12 years and over 273K miles! Tim Keirnan offers a single-point perspective on owning his Saturn SC2 coupe, which Saturn iterated to a point of near-perfection for Tim's car needs back in 1996. Saturn "refreshed" the model from 1997 onwards and it was never the same. Mechanic Jake Huey and automotive human factors engineer Ken Mayer join Tim inside and outside the car for a thorough discussion of Saturn's innovative designs for the 1996 SC2.* Lost ... Listen | Listen in your iPhone | Download | View full cache | DC43 Interview: Andy Budd of Clearleft Timothy Keirnan interviews Andy Budd, author of CSS Mastery: Advanced Web Standards Solutions and creative director of Clearleft, a user experience design consultancy in Brighton, England.Andy and Tim discuss the following items:* Giving site builders wireframes and prototypes instead of text-intensive design specifications.* How guerilla usability testing fits into the user experience design process and how it may offer more value than big-budget summative testing.* Where Andy will be spea ... Listen | Listen in your iPhone | Download | View full cache | DC42b Wordcast: Card Sort (Part 2 of 2) They're back! In part 2 of our wordcast episode on card sorts, recorded mid-December of 2007, Tim Keirnan, Larry Rusinsky, and Chris Farnum discuss conducting the sort, what we might do with the data afterwards, and what the end result of the card sort can be. We also mention the following applications that can help you do card sorts: Optimal Sort (www.optimalsort.com) Card Zort (www.cardzort.com) Web Sort (www.websort.net) Here's another one: uzCardSort (http://uzilla.mozdev.org/cardsort ... Listen | Listen in your iPhone | Download | View full cache | DC42a Wordcast: Card Sort (Part 1 of 2) Return of the wordcast! Timothy Keirnan is joined by Chris Farnum and Larry Rusinsky in a discussion about card sorts. What are they, why do user experience professionals use them, and how are they sometimes done?Mixed in with some theory is a lot of practitioner anecdotes--so much so that we divided this wordcast into two parts. Without getting into more exotic card sort methods, there was plenty of discussion to go around.In part two, the cohosts will discuss tools for doing card sorts on ... Listen | Listen in your iPhone | Download | View full cache | DC41 Interview: Dave MR of Internet User Experience 2008 Dave Mitropoulos-Rundus joins Timothy Keirnan for a discussion on the value of attending professional conferences, using the upcoming Internet User Experience 2008 conference as an example.Dave began IUE as a modest two-day combination of presentations and tutorials, but careful listening to customers has led to a much larger and diverse conference over the years. Tim and Dave discuss definitions and purposes of:* Presentations* Panels* Tutorials* WorkshopsThe website for Internet User Expe ... Listen | Listen in your iPhone | Download | View full cache | DC40 Interview with Kim Goodwin at User Interface 12 At User Interface 12, Timothy Keirnan interviews Kim Goodwin, Vice President and General Manager of Cooper, on November 7th, 2007. Kim's presentations at User Interface 12 were "Integrating Design In Your Organization" and "Essentials Of Interaction Design".Points discussed include:* Gardening as a metaphor for introducing improved design processes into an organization* How the folks at Cooper define "design"* Kim's advice to isolated practitioners who are atte ... Listen | Listen in your iPhone | Download | View full cache | DC39 Logitech mm50 iPod Speaker System Critique While taking a short break from our UI12 conference interview series, Alan Sygrove joins Timothy Keirnan for a longitudinal review of Logitech's mm50 iPod portable speaker system. As well as making incisive comments about the mm50, Alan compares Design Critique to My Dinner With Andre.We also have some terrific feedback email from Eric, Brian, and Jesse. Season's greetings to all you Design Critique listeners out there! If you want to get us a present here at Design Critique, we could use s ... Listen | Listen in your iPhone | Download | View full cache | DC38 Interview with Gerry McGovern at User Interface 12 Timothy Keirnan interviews Gerry McGovern at User Interface 12 on November 5th, 2007, immediately after Gerry's all-day seminar called How To Design A Task-Based Information Architecture: Essential Tips For Creating Customer-Centric Websites.Points discussed include:* "Words drive behavior." Getting the right words is crucial to developing good Web content.* Task-centric is customer-centric. Correct wording is essential to being customer-centric.* The opposite of customer-centric ... Listen | Listen in your iPhone | Download | View full cache | WUD2007, UI12, and More Packaging Design Tim interviews Mike Beasley, President of the Usability Professionals Association Michigan chapter, about the upcoming World Usability Day 2007. Also, UIE's User Interface 12 conference is rapidly approaching and Tim will be there. Finally, the MSU School of Packaging answers listener Tom's question about episode 35.World Usability Day's URL iswww.worldusabilityday.orgUIE's User Interface 12 Conference URL iswww.uie.com/events/uiconf/2007House Band Peter Grey sings Nothing. (Which is exactl ... Listen | Listen in your iPhone | Download | View full cache | DC36 Interview: ProfCast and Software Design at Humble Daisy, Inc. Tim interviews David Chmura, Chief Instigator of Humble Daisy, Inc., about the design of both Humble Daisy (the company) and ProfCast (the application). This episode has three parts:1. HumbleDaisy's vision, structure, and culture as a truly user-centered company.2. ProfCast, the presentation recording application.3. The design process Humble Daisy used to create ProfCast.See ProfCast at www.ProfCast.comSee HumbleDaisy at www.HumbleDaisy.comThe book Getting Real that Tim refers to is athttp: ... Listen | Listen in your iPhone | Download | View full cache | DC35 Interview: Designing the Customer Experience of Product Packaging Virtually all products,  from food to electronics,  come in some type of packaging. Who designs the customer experience of packaging and how? Join Tim on his visit to the Michigan State University School of Packaging.The school's website is www.packaging.msu.edu.Addresses for Dr. Bix, Joe, and Javier are as follows (remove spaces and exchange AT for @ before sending):Dr. Bix: bixlaura AT msu.eduJavier: cjd AT msu.eduJoe: fairjose AT msu.eduRousseau is a psychologist who does warni ... Listen | Listen in your iPhone | Download | View full cache | DC34 Clothes Iron Critique Tim and Tom are joined by returning guest Serena Rosenhan for a critique of Panasonic's NI-553R clothes iron. What did people in olden times use for ironing and how does the design of the modern-day NI-553R support the task? The gang discusses the merits of the design as well as problems found during its use, and reflects on the classic trade-off of convenience versus safety.Also, email messages from Jorg and from house band Peter Grey, plus a startling revelation from Tom. We close with an ... Listen | Listen in your iPhone | Download | View full cache | DC33 2nd Anniversary Episode: Interview with Jared Spool of UIE For Design Critique's 2nd anniversary episode, Tim and Tom are joined by Jared Spool from User Interface Engineering. Jared shares some of UIE's recent research such as: + How UIE thinks user researchers should hold back on giving recommendations, but instead share the observations with the team and let them generate their own recommendations.+ How UIE thinks user research is an important skill, but usability professionals are not necessary.+ How UIE thinks usability labs are a sensele ... Listen | Listen in your iPhone | Download | View full cache | DC32b Interview: Cafe Design with Tom Diab In a special episode recorded on location, Tom Diab, proprietor of the Gourmet Chocolate Cafe in Chelsea, Michigan, shares his ideas on customer experience design for cafes. Through a bonanza of entertaining storytelling, Tom, a former schoolteacher and drug rep for Pfizer, tells Tim and guest cohost Chris how he and his wife decided to open a cafe, how they found a location, the design choices they made for the physical spaces and menus and goods offered, and why small businesses can innov ... Listen | Listen in your iPhone | Download | View full cache | DC32a Video Tour of Gourmet Chocolate Cafe Before you listen to episode 32b, which is an interview with the Gourmet Chocolate Cafe's designer and proprietor, please watch this ten-minute video tour of the cafe. Tim points out key features of the cafe that are discussed during the following interview about the customer experience design of the cafe.The following free software can play this MPEG-4 video file. VLC Media Player for Macintosh, Windows, and Linux:http://www.videolan.org/vlc/QuickTime Player for Macintosh and Windows: ... Listen | Listen in your iPhone | Download | View full cache | DC News Flash: New Email Address Folks, here is the new email address you can use to send us feedback. Besides typing the address into your email client, you can also click the "Send email to Tim & Tom!" link in the upper left corner of the www.designcritique.net blog page. As of this posting, the old email address for Design Critique is defunct. Outta here. Gone with the wind. You get the picture. Listen | Listen in your iPhone | Download | View full cache | DC31 Mailbag Show 2 Tim and Tom catch up on email sent by listeners over the past ten months. Thanks to everyone who wrote in with kind words or questions or observations, whether we read them on air or not.Jason's link to the atomic time watch:www.thinkgeek.com/gadgets/watches/8765John's response to our Information Architecture wordcast: www.smorgasbord-design.blogspot.com/2007/01/information-architecting-coffee-shop.htmlBen's designs for rice cookers in response to our rice cooker critique:www.benarent.co.uk ... Listen | Listen in your iPhone | Download | View full cache | DC30 Podcasting About Usability With Tim & Tom Pt2 (Video) Watch Tim and Tom at World Usability Day 2006 on the campus of Michigan State University. In part 2 of 2, Tom concludes his discussion on the usability and accessibility of podcasts. Then the guys answer questions from the audience.The following free software can play this MPEG-4 video file. VLC Media Player for Macintosh, Windows, and Linux:http://www.videolan.org/vlc/QuickTime Player for Macintosh and Windows:http://www.quicktime.com Listen | Listen in your iPhone | Download | View full cache | DC30 Podcasting About Usability With Tim & Tom Pt1 (Video) Watch Tim and Tom at World Usability Day 2006 on the campus of Michigan State University. In part 1 of 2, Tim relates Design Critique's origin and purpose, and issues a call for more user experience-related podcasts. Tom begins his discussion on the usability and accessibility of podcasts themselves. Part 2 should be up in another day or so.The following free software can play this MPEG-4 video file. VLC Media Player for Macintosh, Windows, and Linux:http://www.videolan.org/vlc/QuickTi ... Listen | Listen in your iPhone | Download | View full cache | Introduction to Episode 30 Incoming! This is our introduction to Episode 30, which is going to be a video episode that we publish in two parts to try and keep file sizes down. Expect it over the next couple days. If your podcatcher is set to automatically download new Design Critique episodes, and if you don't want two 80MB files coming down whatever Internet connection you use, now is your chance to reset your download preferences for this show. Thanks for listening (and, in this case, watching).Tim and Tom Listen | Listen in your iPhone | Download | View full cache | DC29 Interview: Teaching Software Engineers at Michigan Tech Tim and Tom discuss the Speaking of Software project at Michigan Tech and interview professors Chuck Wallace, Bob Johnson, and Ann Brady about improving the training of software engineers at the undergraduate level. If you're an educator or industry professional curious about innovations in teaching software engineering, this episode is for you.Before you listen to the interview, we encourage you to read the article as published in Technical Communication, Volume 53, Number 3, August 2006, ... Listen | Listen in your iPhone | Download | View full cache | DC28 Rice Cooker Critiques Tim and Tom critique rice cooker designs. Cookers from Oster, Aroma, and Panasonic are discussed. As always, you can find pictures of the user interfaces critiqued at www.designcritique.net (as well as in the artwork for this MP3 file).Jen's "InTheNo" podcast can be found at 1000TimesNo.net. Everybody head over there pronto to hear one of the best new podcasts ever. In her own words, "...we speak with people whose experiences give them an interesting perspective on what happe ... Listen | Listen in your iPhone | Download | View full cache | iRiver IFP Series MP3 Recorder Critique What happens when a secondary function of a product is so good that it becomes the primary reason for purchase among a customer demographic? Tim is joined by special guests Mike and Keith for a discussion of iRiver's IFP-800 (top of photo) and IFP-700 series (bottom) of digital audio players/recorders. iRiver designed the MP3 recording for these units so well that many people use them purely as portable MP3 recorders, not players.iRiver also created two form factors for one product with the ... Listen | Listen in your iPhone | Download | View full cache | WordCast: Information Architecture Tim and Tom are joined by guest Chris Farnum for a wordcast episode about Information Architecture. What is it, where did it come from, and how does IA contribute to a great customer experience?While presenting at Michigan's World Usability Day event, Tim and Tom met Dennis and Ross from the podcast WebAxe, which deals with web accessibility. Take a listen by going towww.webaxe.blogspot.com.Lastly, house band Peter Grey sings Sweet Unknown. And in addition to Edward Tufte's books, here are ... Listen | Listen in your iPhone | Download | View full cache | Interview: User Interface Design with Menlo Innovations Tim and Tom interview Carissa and Carol from Menlo Innovations. Menlo recently completed a user interface design project for the Washtenaw County Sheriff's Department in Michigan, and observing users in the context of their work environnment was crucial to the design process.Tim reminds listeners about World Usability Day coming up on Tuesday, November 14th, and Peter Grey sings Frozen Girl.Menlo's website is at http://www.menloinnovations.com/World Usability Day news is at www.worldusabili ... Listen | Listen in your iPhone | Download | View full cache | World Usability Day is November 14th! Guest Dave Mitropoulos-Rundus joins Tim to promote World Usability Day 2006 while Tom takes care of business in an undisclosed location. Just like MacArthur, Tom shall return.Dave describes what Michigan did on the first World Usability Day in 2005, then tells us what's coming up on November 14th, 2006. Tim and Dave encourage listeners to check out the World Usability Day website atwww.worldusabilityday.orgto learn which WUD events will occur in their areas all around the world. For those o ... Listen | Listen in your iPhone | Download | View full cache | Alarm Clock Critiques Tim and Tom are joined by guest Larry for a critique of alarm clock designs. As always, how a product meets each user's habits, needs, and wants determines whether a design is successful. Tim, Tom, and Larry haven't had much luck with bedside alarm clocks, including models from Panasonic, GE, and Sony that they have owned for years and years. But they do have some fun discussions on what makes a good alarm clock design.CONGRATULATIONS to Larry and his bride, Marci, who were married a month ... Listen | Listen in your iPhone | Download | View full cache | Wristwatch Critiques Tim and Tom discuss the origin, design, and use of wristwatches. Due to their function as fashion accessories as well as timepieces, wristwatch designs are extraordinarily diverse. The guys discuss very different examples from their personal collections, and Tim fondly reminisces about the most usable feature he ever had in a watch: tritium backlighting, which required no power and no button-pressing to use.NEWS FLASH: apparently tritium watches are still made, although Tim still wonders wh ... Listen | Listen in your iPhone | Download | View full cache | WordCast: Plain Language Whitney Quesenbery of Whitney Interactive Design joins Tim and Tom for a wordcast episode on the plain language movement. Language is a crucial part of most user interface designs, from hardware, to software, to websites, to that oldest of interfaces, the printed page. What is plain language and how can it help us design more usable communication for products and services? Professions, companies, and governments should embrace plain language to communicate effectively with their customers, ... Listen | Listen in your iPhone | Download | View full cache | Welcome, Bigfoot! The MacBook's Industrial Design Analyzed Join us for a solo perspective on Tom's new MacBook, a.k.a. "Bigfoot"! Losing tiny rubber feet at the bottom corners may be a thing of the past, thanks to wider, flush-mounted feet. But wait, there's more... We don't talk about the MacBook's new Intel processor, perceived speed, or included software in this episode--just its industrial design, which is so impressive that it deserves its own episode. Lest you think we're Apple apologists, let it be known this episode was delayed se ... Listen | Listen in your iPhone | Download | View full cache | 1st Anniversary Episode Design Critique celebrates its first anniversary! Yep, pretty much. Last summer we were recording the first episodes of the show, talking about user-centered design and relating it to our critiques of product designs. In this episode, Tim and Tom provide a retrospective on the show's first year, and present updates on several of the first 18 episodes. You were wondering how those products we critiqued have been serving us many months later, right? We put the "long" in longitudinal ... Listen | Listen in your iPhone | Download | View full cache | Interviews from the 2006 UPA Conference Fresh from the terrific 2006 UPA conference, Tim shares two interviews we know you'll enjoy. First, Tim talks with Giles Colborne, President of the UK UPA chapter. What does the UK UPA chapter do and how does it operate?Next, Tim engages Daniel Szuc from Apogee Usability Asia Ltd. in a freewheeling discussion about usability and Hong Kong.Between interviews, Tim and Tom solicit invitations to the UK, Hong Kong, Australia, and New Zealand, all the while wondering about lines of longitude and ... Listen | Listen in your iPhone | Download | View full cache | iTunes 6 Critique (Part 2 of 2) Tim, Tom, and guest Jack complete their critique of iTunes 6.0.4. In part 2, Jack shares more  great insights, Tim damns iTunes with faint praise, and Tom shares his iTunes fantasies--almost had us concerned there for a moment, but not to worry. After the chatter, house band Peter Grey sings the mesmerizing My Strange Friend. Listen | Listen in your iPhone | Download | View full cache | iTunes 6 Critique (Part 1 of 2) Tim and Tom are joined by guest colleague Jack for a critique of iTunes 6, the current version of Apple's popular music jukebox software. What does iTunes do well and how could it be improved in its next version? Jack provides a refreshing Windows perspective on music software apps that aren't available for OSX, listener Jennifer recommends book recommender system Library Thing at www.librarything.com, Tom tells all about the recent ACM SIGCHI conference, and an impressively loud helicopter ... Listen | Listen in your iPhone | Download | View full cache | Interview: Stephanie Rosenbaum of Tec-Ed, Inc. Tim and Tom interview Stephanie Rosenbaum, founder and president of Tec-Ed, Inc., in her Michigan office. Since the late 1960s, Stephanie and her company have helped clients make products easier for customers to use. The interview topic is categories of return on investment for user-centered design. Be sure to read the full chapter on it that Stephanie co-wrote with Chauncey Wilson in the second edition of Cost-Justifying Usability, ISBN 0-12-095811-2. Also, the international conference for ... Listen | Listen in your iPhone | Download | View full cache | Recommender Systems Critique (Part 2 of 2) Tim and Tom, along with guest colleague Dan, continue their critique of recommender systems that began in Design Critique episode 13. Tom starts things rolling by asking Tim why he prefers not to use recommender systems, then Dan and Tom discuss their use of Last.FM and its recommender system. A summary of our customer experience with recommender systems ties things off, mockery of Lionel Richie music ensues, and house band Peter Grey sings PsychoActive. Listen | Listen in your iPhone | Download | View full cache | Recommender Systems Critique (Part 1 of 2) Tim and Tom are joined by guest colleague Dan for a critique of recommender systems on Amazon.com, Netflix, and Last.FM. How well do these "if you like x, you'll also like Y" systems work after short and long-term usage? How can they be improved?Plus, Tom talks about attending the upcoming ACM SIGCHI conference and house band Peter Grey sings Frozen Girl. Listen | Listen in your iPhone | Download | View full cache | WordCast: User-Centered Design Tim and Tom are joined by guest colleague Serena for a wordcast episode on User-Centered Design (UCD). What is UCD, where did it originate, and how can it help you improve customer experience with a product? We discuss some theory, numerous UCD methods, Robert Johnson's book User-Centered Technology, and Wired magazine's recent story on participatory design at Lego. House band Peter Grey sings Girl From Outer Space. Listen | Listen in your iPhone | Download | View full cache | Mailbag Show 1 Tim & Tom respond to the first batch of listener feedback. How much technical detail do listeners want in addition to the user experience and general product design principle discussed? House band Peter Grey sings Santa Fe. Listen | Listen in your iPhone | Download | View full cache | Interview: Keith Instone of UXnet Live from Internet User Experience 2006, Tim & Tom interview friend and fellow usability professional Keith Instone about his work with User Experience Network . What is UXnet, and what do they want from us? How about this: "UXnet was formed to help make connections between the people and organizations that represent User Experience disciplines, and to encourage interchange and cooperation." Sounds good to us. In a field so widely interdisciplinary, we could use a big tent like UXnet to co ... Listen | Listen in your iPhone | Download | View full cache | Mourning Minolta: When Innovation and Good Design Aren't Enough Sometimes even a company known for innovative products and good designs runs into trouble. After the guys reflect on their respective photography experiences (Tim likes SLRs, Tom's a point & shoot man), Tom facilitates Tim's grieving process over the closing of Minolta's camera division. In the midst of the death of a beloved brand, at least we can celebrate what Minolta did right. The John Dvorak column about Minolta that Tim mentions is at www.pcmag.com/article2/0%2C1895%2C1914810%2C0 ... Listen | Listen in your iPhone | Download | View full cache | Bread, man: An Edible Critique of the Breadman TR555LC It's fun critiquing good product designs--and this one tastes good, too. Tim & Tom are impressed with the design of the Breadman TR555LC bread machine, but that doesn't stop them from encouraging innovation in the bread machine market space. Tim's sister lends a 3rd perspective on bread machines (she prefers baking bread by hand), Tom gives recipes away, Tim promotes Internet User Experience 2006 coming this February to the great American midwest, and house band Peter Grey sings "C ... Listen | Listen in your iPhone | Download | View full cache | WordCast: Progressive Disclosure Join Tim and Tom for a discussion on progressive disclosure, an interface design technique seen in hardware, software, and web pages. What is it, how is it best used, and how should it NOT be used? Plus: Tom says Queen Elizabeth II has never used a computer...Tim wants his own situation room...and closing song "Face In The Mirror" by Peter Grey. Listen | Listen in your iPhone | Download | View full cache | CCMusic.com Critique Special holiday episode! Good online shopping requires a usable website and prompt customer service. Tim and Tom discuss their experiences with CCMusic.com, website for legendary merchant Collector's Choice Music. A terrific print catalog does not automatically translate into a terrific website--what do they do well and what needs help? PLUS the show's email address is revealed, an interview with a special guest from the North Pole gets out of hand, and house band Peter Grey sings of peace ... Listen | Listen in your iPhone | Download | View full cache | Non-Dorky Headphones: Sennheiser PX-100 Reviewed You don't have to look like you're waving in planes at the airport to enjoy good headphone sound. This is another single point perspective, where only one person has experience with the product. In this case, Tim couldn't bear to live even a week without his PX-100 headphones, but he allows Tom to at least try them on during the show. What makes a great headphone design? It isn't only about audio quality and price. New word: cosmesis... Funny stories about cords... Another song from the hou ... Listen | Listen in your iPhone | Download | View full cache | Two Wheels Good: Cyclometers Reviewed Occasionally, Design Critique features a single-point perspective on a product because the other guy isn't able to borrow it long enough to be thorough. Such is the case with Tom's cyclometers, exercise computers for bicycles. Tom can't lend his bike to Tim for a month or more, but he can explain what cyclometers do, how they do it, and why he prefers one to the other. Learn along with Tim about these handy gadgets. What makes a good cyclometer design? Also, more music from our "house ... Listen | Listen in your iPhone | Download | View full cache | WordCast: Luddite In our first "word of the day"-type show, Tom brings us the infamous term Luddite. Is there such a thing as a neo-Luddite? Tim hazily yet fondly recalls Neil Postman's classic book Technopoly and its warnings against technological determinism. Is your life enhanced or hindered by technology? We all have choices. Finally, the Design Critique "house band" makes its debut. Listen | Listen in your iPhone | Download | View full cache | Mind The Gap: iPod Shuffle Reviewed Tim and Tom review the Apple iPod Shuffle. Tim explains Design Critique's "longitudinal review" approach. After we praise the Shuffle's strong design points, Tim rages against MP3 players' tendency to insert gaps of silence between tracks that are seamless on compact disc. The righteous indignation continues as we discuss customer experience with regard to digital rights management. Is the music industry at war with its own customers? Hold onto your hats, folks... Listen | Listen in your iPhone | Download | View full cache | Interactive Amnesia: Sony Shower CD Radio Reviewed Tim and Tom debate the merits of the Sony Shower CD Radio, model ICF-CD73V. Topics include the difficulty of designing for a complex audience, and the need for buffers in electronics so they remember things like: point last played on a CD, their settings when batteries are changed, and a few seconds of music to compensate for bump-induced skips during playback. Listen | Listen in your iPhone | Download | View full cache |