Talk About Service Podcasts

PodcastDirectory / Business / Business
PodcastDirectory / Regions / NA / USA

Talk About Service is broadcast in studios in Memphis, Tennessee and syndicated over radio stations in the south and podcasts around the world. Host Ed Horrell leads listeners on a lively "quest for the best" in customer service. These are interviews and discussions that will stay with you all day and you'll talk about at your office tomorrow... Primary Format : Business Language : English Also Listed as: City : Memphis State/Province : TN Country : USA Region : NA User Tags: User Votes: RSS Feed Website People found this Podcast Searching for: View this Podcast on a Google Map. Podcast iTunes Link Text Only listing of Talk About Service Podcasts Methings.com listings of Talk About Service Podcasts If you like this podcast, you might also like:

1-07-07 Radio Show Ed and Dan discuss "free" stuff on TV and the Internet, Cathy discusses the growth of You Tube and My Space, and Ed interviews ESPN NFL analyst Mark Schlereth and how bad characters can destroy an organization (read T. O. and the Dallas Cowboys). Listen | Listen in your iPhone | Download | View full cache | Visit Website Last week's radio show The ususal suspects discuss various aspects of customer service. Listen | Listen in your iPhone | Download | View full cache | Visit Website New Year's Eve radio broadcast Ed, Dan, Cathy, and Tom discuss some of last year's favorite topics and take a little peek into customer service of 2007. Ed reviews the two worst telephone calls of 2006. Listen | Listen in your iPhone | Download | View full cache | Visit Website Ed calls Time Warner Cable Ed was told that it was easy to get to a live operator at Time Warner Cable. See for yourself.... Listen | Listen in your iPhone | Download | View full cache | Visit Website How the Law of Attraction works in customer service Ed goes On Topic to discuss the Law of Attraction and how it works in customer service. Listen | Listen in your iPhone | Download | View full cache | Visit Website Author Jenna Glatzer discusses Publish America with Ed. One of our more popular interviews, Ed talks with author Jenna Glatzer about freelance writing and the controversial Publish America. Great interview... Listen | Listen in your iPhone | Download | View full cache | Visit Website Should government have a voice as to how companies offer customer service? Ed and Tom discuss whether government should play a role regarding how companies offer service. Some states think so. Listen | Listen in your iPhone | Download | View full cache | Visit Website Can you tell a person's character by how they treat the waiter? Correspondent Tom Rocca discusses whether treatment of waitstaff is reflection of character. Good interview. Listen | Listen in your iPhone | Download | View full cache | Visit Website The Dog Poop Initiative and other concepts Author and Chief Morale Officer Kirk Weisler joins Ed for a lively conversation regarding passion in customer service. Great twenty minute interview. (www.kirkweisler.com and www.dogpoopinitiative.com) Listen | Listen in your iPhone | Download | View full cache | Visit Website Interview with Wachovia Bank's Lisa Massiello on their employee recognition initiatives Terrific interview on employee recognition...really good. Listen | Listen in your iPhone | Download | View full cache | Visit Website Ed makes a service call to Dell Computers....listen for yourself. Ed makes a service call to Dell Computers. All he wants to do is talk to a live person. He finally gets to Tyrone. Listen | Listen in your iPhone | Download | View full cache | Visit Website Ed rants about convenience stores and fast food outlets Ed recommends his change to fix the indifference he gets from fast food and convenience stores. He's not happy. Listen | Listen in your iPhone | Download | View full cache | Visit Website NWW columnist Mark Gibbs discusses the recent SONY debacle. NetworkWorld columnist Mark Gibbs discusses the recent happenings at SONY with Ed. This is a"must hear". Listen | Listen in your iPhone | Download | View full cache | Visit Website Conducting better meetings with technology Interactive Solutions Inc's CEO Jay Myers talks about the ineffectiveness of meetings and solutions available via technology. Listen | Listen in your iPhone | Download | View full cache | Visit Website The Kindness Revolution In today's customer service tip, Ed speaks of starting a kindness revolution in your firm. Listen | Listen in your iPhone | Download | View full cache | Visit Website Business Owner Dicusses Embezzlement Issue Interactive Solutions owner Jay Myers discusses a problem he didn't know he had....employee embezzlement. A"must listen"for any small business owner. Listen | Listen in your iPhone | Download | View full cache | Visit Website Bruce Seigel - Ritz Carlton Ed interviews the Ritz-Carlton's Bruce Seigel on the use of"The ard" Listen | Listen in your iPhone | Download | View full cache | Visit Website Comcast and Horny Goat Weed Dan, Ed and caller discuss Comcast and Horny Goat Weed Listen | Listen in your iPhone | Download | View full cache | Visit Website Kathy Lewis - Capstone Institute of Mortgage Finance Kathy Lewis of Capstone Institute of Mortgage Finance discusses the importance of first impressions Listen | Listen in your iPhone | Download | View full cache | Visit Website Customer Service Organizations Ed interviews leaders from customer service organizations Listen | Listen in your iPhone | Download | View full cache | Visit Website Dan Cathy - Chick-fil-A Hear Ed's interview with the president of Chick-fil-A, Dan Cathy Listen | Listen in your iPhone | Download | View full cache | Visit Website