David Maister's Lessons I've Learned Podcasts

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Lessons I’ve Learned is an ongoing series of podcasts by business author and management consultant David Maister. Maister is widely acknowledged as one of the world’s leading authorities on the management of professional service firms. He has published five books, including the canonical management textbook, Managing The Professional Services Firm. His other books are True Professionalism, The Trusted Advisor, Practice What You Preach, and First Among Equals. His work has been translated into fourteen languages. This series of podcasts explores how to better build your business through marketing, client services, client relations, and selling. New episodes will be added on a weekly basis. Primary Format : Business Also Listed as: Business City : Boston State/Province : MA Country : USA Country : NA User Tags: accounting business career development careers client client relationships client services david maister financial services hr human resources law management manager managing marketing pr professional business professional life professional services public relations sales selling strategy User Votes: RSS Feed Website People found this Podcast Searching for: Marketing | Career Business | Law | strategy Business | PUBLIC RELATIONS | View this Podcast on a Google Map. Add to iTunes Text Only listing of David Maister\'s Lessons I\'ve Learned Podcasts Trumix.com listings available of David Maister\'s Lessons I\'ve Learned Podcasts Click Here to Update the directory of this podcasts programs.

Trumix.com listings available of David Maister\'s Lessons I\'ve Learned Podcasts Build your own playlists with this podcast. Selecting A Leader: Do We Know What We Want? - Chapter 14 E-book pdf summary of chapter 14 Listen | Listen in your iPhone | Download | View full cache | Visit Website Selecting A Leader: Do We Know What We Want? Often, the guidelines an organization sets for what it expected of its managers are unclear at best. This episode focuses on setting non-ambiguous, non-contradictory standards for selecting leaders. Listen | Listen in your iPhone | Download | View full cache | Visit Website Accountability: Effective Managers Go First - Chapter 13 E-book pdf summary of chapter 13 Listen | Listen in your iPhone | Download | View full cache | Visit Website Accountability: Effective Managers Go First Often, management neglects its own stake in the betterment of the organization as a whole. We will look into ways that managers can become accountable for their own work and improvement and serve as an example to the whole of the organization. Listen | Listen in your iPhone | Download | View full cache | Visit Website A Great Coach in Action - Chapter 11 E-book pdf summary of chapter 12 Listen | Listen in your iPhone | Download | View full cache | Visit Website A Natural Manager In this episode we will examine the intuitive managerial approach of Jerry Labbate and clarify the lessons you can take to maximize your managerial effectiveness. Listen | Listen in your iPhone | Download | View full cache | Visit Website A Great Coach in Action - Chapter 11 E-book pdf summary of chapter 11 Listen | Listen in your iPhone | Download | View full cache | Visit Website A Great Coach in Action The key to great coaching lies in a persons ability get another to commit to goals on their own terms. This episode looks into ensuring that those in managerial roles have the attitudes, skills, and behaviors of a skilled coach. Listen | Listen in your iPhone | Download | View full cache | Visit Website Why Most Training is Useless - Chapter 10 E-book pdf summary of chapter 10 Listen | Listen in your iPhone | Download | View full cache | Visit Website Why Most Training is Useless Too often, companies look to training as a stand-alone solution for behavioral changes in their employees. However, training is a wonderful last step in a committed process towards a common goal, but an almost useless first step. Listen | Listen in your iPhone | Download | View full cache | Visit Website Tyrants, Energizers and Cynics - Chapter 9 E-book pdf summary of chapter 9. Listen | Listen in your iPhone | Download | View full cache | Visit Website Tyrants, Energizers and Cynics With so many approaches an organization can take to management, only one of these approaches will, in the long run, produce enduring profitability and abundant business generation. Why are so few firms willing to invest the time? Listen | Listen in your iPhone | Download | View full cache | Visit Website Doing It for the Money - Chapter 8 E-book pdf summary of chapter 8. Listen | Listen in your iPhone | Download | View full cache | Visit Website Doing It for the Money The basis for any successful marketing effort is the ability of the provider to convince the buyer that they are truly interested in them and are genuinely trying to help. This is however, rarely the focus of marketing discussions within any firm. Listen | Listen in your iPhone | Download | View full cache | Visit Website The Friendship Strategy - Chapter 7 E-book pdf summary of chapter 7. Listen | Listen in your iPhone | Download | View full cache | Visit Website The Friendship Strategy Trusting relationships in business are built on the same formulae as trusting relationships in personal life. We will look into some of the cues one can take from personal life to enhance ones professional standing. Listen | Listen in your iPhone | Download | View full cache | Visit Website Do You Really Want Relationships? - Chapter 6 E-book pdf summary of chapter 6. Listen | Listen in your iPhone | Download | View full cache | Visit Website Do You Really Want Relationships? The Fat Smoker Syndrome, the inability to do the things we know will help us accomplish our long-term goals, finds no better illustration than in the area of client relations. We will look into different types of client relations and relative merits of Listen | Listen in your iPhone | Download | View full cache | Visit Website What's Our Deal? - Chapter 4 E-book pdf summary of chapter 5. Listen | Listen in your iPhone | Download | View full cache | Visit Website What's Our Deal? For any organization to achieve a unified, forward momentum, it must first have a solid set of rules and goals for its members to agree upon. We will discuss a number of integrating concepts aimed at getting all players on the same page. Listen | Listen in your iPhone | Download | View full cache | Visit Website Are We In This Together? Firm-wide strategy often assumes firm-wide consensus. However, it is rarely the case that all players within any given firm are team oriented. We will discuss some of the widely held player preferences and prescribe alternatives in dealing with them. Listen | Listen in your iPhone | Download | View full cache | Visit Website Are We In This Together? - Chapter 4 E-book pdf summary of chapter 4. Listen | Listen in your iPhone | Download | View full cache | Visit Website It's Not How Good You Are, But How Much You Want It - Chapter 3 E-book pdf summary of chapter 3. Listen | Listen in your iPhone | Download | View full cache | Visit Website It's Not How Good You Are, But How Much You Want It A career path is rarely a series of logical steps towards resulting in an ultimate goal, but is more often a series of experiments seen through by the drive and determination to find the next challenge. We will explore this principle in this podcast. Listen | Listen in your iPhone | Download | View full cache | Visit Website Strategy Means Saying No - Chapter 2 E-book pdf summary of chapter 2. Listen | Listen in your iPhone | Download | View full cache | Visit Website Strategy Means Saying No One of the hardest things for a professional to do is to turn down work and everyone has an excuse as to why they shouldn’t. We will learn why the refusal of work that is contrary to your strategy is essential to building a distinguished and special Listen | Listen in your iPhone | Download | View full cache | Visit Website Strategy and the Fat Smoker A strategy, like any other lifestyle altering decision, requires the discipline stick to the plan. In the absence of this determination, most strategic planning is a complete waste of time. We will discuss some of the tools necessary to do what is ob Listen | Listen in your iPhone | Download | View full cache | Visit Website Strategy and the Fat Smoker - Chapter 1 E-book pdf summary of chapter 1. Listen | Listen in your iPhone | Download | View full cache | Visit Website Summary Proverb We will close this series with a proverb that I use to conclude many of my seminars. It illustrates that what most businesses need, is not clarification on what is the right thing to do, but the courage to not give in to short term gratification. Listen | Listen in your iPhone | Download | View full cache | Visit Website Earning a Relationsip Everything in we want in life must be given to us by another human being. This being the case, a key question in the early stages of a relationship is, how do you get another human being to want to give these things to you? Listen | Listen in your iPhone | Download | View full cache | Visit Website Dynamos Professionals at any given time can be one of three things: dynamos, cruisers or losers. What are the percentages in your organization and how will you as a manager motivate and excite in order help under-performers and create dynamos? Listen | Listen in your iPhone | Download | View full cache | Visit Website Think of Work Marketing services that excite you to clients that you are interested in brings the odds of winning business significantly higher. However, this appears to be the route less taken in most professional lives. The question is, is this acceptable? Listen | Listen in your iPhone | Download | View full cache | Visit Website Getting Hired by New Clients sides of the fence. We will discuss how to thwart this cycle at the root by demonstrating your capabilities first and building a reputation as a trustworthy provider. Listen | Listen in your iPhone | Download | View full cache | Visit Website Experts vs. Advisors In the marketing of professional services, you can come across in one of two ways to the buyer. You are either interested in them, or you are interested in their cash. We will show why the former is the key to successful business marketing. Listen | Listen in your iPhone | Download | View full cache | Visit Website Marketing To Existing Clients Most professional organizations spend the overwhelming majority of their non-billable, business generating hours on chasing new clients even though it has the least probable R.O.I. We will examine the alternatives and their relative effectiveness. Listen | Listen in your iPhone | Download | View full cache | Visit Website Rules of Relationships There is far more to building a relationship than the point of any given conversation and there is no “going through the motions” or baseline communications. Learn two of the most important aspects of communication in relationships. Listen | Listen in your iPhone | Download | View full cache | Visit Website Romance and Sincerity In business development it is too often the case that professional strive for the transaction in the short term and neglect the essential foundations for building a lasting business relationship. We will discuss two distinct mindsets for coming to mark Listen | Listen in your iPhone | Download | View full cache | Visit Website How We Buy All marketing and selling questions boil down to one basic query: How do people buy? To learn the answer to this, one only needs to look as far as their own experience in buying to find that it’s not only about qualifications but also about trust. Listen | Listen in your iPhone | Download | View full cache | Visit Website What We Hate About Those People Often times there is a degree of laziness in communication on the part of the professional that is incredibly alienating to the client. Learn a simple exercise that will help you better understand and fulfill your clients’ wants and needs. Listen | Listen in your iPhone | Download | View full cache | Visit Website Where Should Marketing Time Go? The standard marketing practice of proposals and assertions fails in respect to building relationships. We will discuss one of many tactics aimed at earning and deserving existing and new client business through demonstration rather than assertion. Listen | Listen in your iPhone | Download | View full cache | Visit Website Accountability 00:39 – Introduction 00:12 – Over-investing in training, under-investing in accountability 02:07 – Managerial accountability 02:59 - Standards and the goals of an organization 06:25 - Conclusion Listen | Listen in your iPhone | Download | View full cache | Visit Website Managing Dad Commonly used tactics in management such as performance appraisals, go against every rule of family life. In this episode, you will learn how the interpersonal, emotional, and psychological skills implemented in family interactions are the very same th Listen | Listen in your iPhone | Download | View full cache | Visit Website Using Language to Get What You Want Careful attention to language and an understanding of the best way to present issues are key interpersonal skills. Listen to and learn from an example of phenomenal use of language. Listen | Listen in your iPhone | Download | View full cache | Visit Website Train a Pigeon Getting another human being to fulfill their potential is a general process akin to the process of parenting or coaching. What are the steps to unleashing the true potential within an individual? Listen | Listen in your iPhone | Download | View full cache | Visit Website Getting Others to Give You What You Want Everything you want in life must be given to you by others. The key question in getting what you want is whether you engage with others as “them”, people you want something from, or as “us”, people who are part of a relationship with you. Listen | Listen in your iPhone | Download | View full cache | Visit Website How Managers Should Spend Their Time Often times, the coaching or managing role of a professional group leader is neglected in favor of revenue generation and client service. Learn the various reasons that this is a poor economic choice and ways to invest in and nurture the coaching role Listen | Listen in your iPhone | Download | View full cache | Visit Website Excitement Organizations accomplish their missions when the people who comprise that organization are excited and passionate about their work. Learn how to create this environment in your workplace. Listen | Listen in your iPhone | Download | View full cache | Visit Website Not Qualified to Manage The main trait that qualifies a manager is not about intellect or rationality. The job of the manager is to build organizations that accomplish their mission through an ability to deal with people as people. Listen | Listen in your iPhone | Download | View full cache | Visit Website Managing Works Motivating people to perform to their greatest potential is a multifaceted skill. Learn the traits, tactics, and dialect to be an effective manager. Listen | Listen in your iPhone | Download | View full cache | Visit Website The Fat Smoker All companies know what they need to do to be successful. The trick is to have the determination and courage to not give into the temptation of short-term gains. Listen | Listen in your iPhone | Download | View full cache | Visit Website Survey Results The goals of an organization are only attainable through the mobilization of the organization as a whole. How does your organization measure up? Listen | Listen in your iPhone | Download | View full cache | Visit Website Strategy is Standards In order to succeed, a professional firm must have values, principles and standards. These should not exist as goals or aspirations, but as solid bottom lines that the professionals within the firm must live up to. Listen | Listen in your iPhone | Download | View full cache | Visit Website Profit Formula In business many factors lead to ultimate financial and business success. The challenge is to identify which factors tend to drive other factors and hence, where you really should start to launch the sequence that leads to ultimate profitability. Listen | Listen in your iPhone | Download | View full cache | Visit Website Sustaining the Momentum Burnout, the imposter syndrome and the motivation spiral are all key components in a loss of momentum. How does the high-flying professional maintain the momentum that has brought them to their esteemed position? Listen | Listen in your iPhone | Download | View full cache | Visit Website Avoiding Procrastination 16: One of the most common plagues in professional life is procrastination. The key is: Don’t panic! Learn this and several other tools for dealing with this phenomenon. Listen | Listen in your iPhone | Download | View full cache | Visit Website Self Promotion 15: Self-promoting and networking are sometimes the hardest thing for professionals to do. Learn tips and techniques to get past your resistance and tap into your potential for success in self-promotions in any context. Listen | Listen in your iPhone | Download | View full cache | Visit Website What Kind of Provider Are You? 14: Over the course of your career development, what is it that you will be recognized for? Through the presentation of a conceptual model, learn four distinctive roles you can play on your path to greatness. Listen | Listen in your iPhone | Download | View full cache | Visit Website What Kind of Provider Are You? 14: Over the course of your career development, what is it that you will be recognized for? Through the presentation of a conceptual model, learn four distinctive roles you can play on your path to greatness. Listen | Listen in your iPhone | Download | View full cache | Visit Website A Natural Manager 13: Learn crucial effective management lessons from the intuitive managerial approach of Jerry Labbate. Listen | Listen in your iPhone | Download | View full cache | Visit Website Learning to Manage 12: Accepting the role of manager means accepting the responsibility not only for your own actions, but also for the actions of your entire organization. Learn the necessary skills to excite, energize, organize, and produce with your team. Listen | Listen in your iPhone | Download | View full cache | Visit Website Managing Your Boss 11: How do you insure a proper understanding of the wants and needs of the client or boss who delegates the task at hand? Become skilled at RECEIVING the work assigned to you – and find the confidence to take the initiative to do the job right. Listen | Listen in your iPhone | Download | View full cache | Visit Website Relationships and Romance 10: Building mutually beneficial, mutually supportive relationships is as important in business as it is in personal life. You can improve your relationships with the Six Rules of Romance. Listen | Listen in your iPhone | Download | View full cache | Visit Website Earning Trust 9: How do you cultivate trust in the early stages of a business relationship? The key to being trusted is being truly trustworthy. Learn to master the four main components that convey trustworthiness. Listen | Listen in your iPhone | Download | View full cache | Visit Website Cultivate the Habits of Friendship 8: Developing your interpersonal skills can improve both your personaland professional life. It is never too early (or too late!) to learnhow to earn and deserve trust. Listen | Listen in your iPhone | Download | View full cache | Visit Website It's About Time 7: Learn powerful exercises to harness your most valuable professional asset: non-reimbursed time. To neglect your non-billable hours is to neglect your future. Listen | Listen in your iPhone | Download | View full cache | Visit Website Hows Your Asset? 6: Instead of just milking your existing job skills, here's how you can build new ones to increase your career opportunities. Listen | Listen in your iPhone | Download | View full cache | Visit Website No Regrets What does it take to insure a lifetime of fulfilling and exciting career choices? Learn how to coordinate your own Personal Strategic Plan. Listen | Listen in your iPhone | Download | View full cache | Visit Website David Maister interviews John Byrne, Executive Editor of BusinessWeek 4: John Byrne shares the lessons of his personal career trajectory frombusiness journalist to Fast Company editor to Executive Editor ofBusinessWeek, and discusses how managing a knowledge-based company is similar to running a professional business. Listen | Listen in your iPhone | Download | View full cache | Visit Website Are You Having Fun Yet? 3: Drive, engagement, and passion are more important than even talent to professional success but are often missing from professionals' lives. Learn how to increase the fun in your professional life in order to increase your career success. Listen | Listen in your iPhone | Download | View full cache | Visit Website Real Professionalism 2: What is the difference between a technician and a professional? David Maister pin-points the key attitudes and character traits that make the true professional in today's business world. Listen | Listen in your iPhone | Download | View full cache | Visit Website It's Not How Good You Are, But How Much You Want It 1: Business Masterclass host David Maister shares his insights into how his writing and consulting career came about and what those experiences taught him - along with specific takeaway lessons to make your career more exciting, fulfilling and successful Listen | Listen in your iPhone | Download | View full cache | Visit Website The Courage to Manage How does a manager get his or her operation to begin to behave strategically? What systems are needed and what personal behavior by the manager? Listen | Listen in your iPhone | Download | View full cache | Visit Website Ready, Set, Go: Fast-track Strategy 13: How can companies get started on operating strategically with a minimum of bureaucracy and planning? How to focus on the four key improvement areas of all sensible strategic plans. Listen | Listen in your iPhone | Download | View full cache | Visit Website Competing through Organizational Functioning 12: Modern organizations often have complex structures with departments, industry teams, major account teams and geographic locations. How does a company ensure that these overlapping structures function smoothly together? Listen | Listen in your iPhone | Download | View full cache | Visit Website More Things in More Places 11: What is the key ingredient in the successful implementation of any multidisciplinary and/or geographic expansion strategy? Expansion is not what you do in order to achieve excellence - it's what you are allowed to do after you have achieved it. Listen | Listen in your iPhone | Download | View full cache | Visit Website Why Merge? 10: What are the separate goals that professional businesses seek in engaging in mergers? We identify a number of types of mergers and examine the pro's and con's of each of them. Listen | Listen in your iPhone | Download | View full cache | Visit Website Adapting to the Future - Whatever It Is... 9: How do you ensure that your firm is good at identifying emerging needs, examining them and devising responses? A set of managerial processes is described to ensure that an professional business can evolve along with its marketplace. Listen | Listen in your iPhone | Download | View full cache | Visit Website Justifying the Company In an organization where every decentralized operating unit is responsible for its own strategic plan, what is the role of the company itself? This seminar explores how to ensure that the company or firm acts as more than just a holding company. Listen | Listen in your iPhone | Download | View full cache | Visit Website Play Nice - Creating the Collaborative Firm 7: How do you get people in multiple disciplines, industries and offices to work for the good of the firm? A wide variety of approaches, ordered from high to low effectiveness are discussed. Listen | Listen in your iPhone | Download | View full cache | Visit Website The One Firm Firm 6: What do Goldman Sachs, McKinsey, Accenture, Latham and Watkins and Hewitt Associates have in common? A commitment to a model of professional business management which stresses teamwork, collaboration and and institutional loyalty. Listen | Listen in your iPhone | Download | View full cache | Visit Website Values in Action 5: Why don't most firms actually liveup to the standards and values espoused in their mission statements? Because it's one thing to say you believe in something; it's another to be willing to be held accountable. Listen | Listen in your iPhone | Download | View full cache | Visit Website Strategy Means Saying No 4: Why do most firms in an industry end up looking remarkable similar, offering the same services to the same key clients, stressing the same client benefits? Because they don't have the courage to accomplish a true differentiation by saying no to off-strategy work. Listen | Listen in your iPhone | Download | View full cache | Visit Website Practice What You Preach What do the Most Successful Businesses in a 139-business, 15-country database do to achieve doubled margins and doubled growth rates? Appoint managers who know how to excite, enthuse and energize their people. Listen | Listen in your iPhone | Download | View full cache | Visit Website Strategy and the Fat Smoker Why is Strategy Like Staying Fit? Because we know what to do, why to do it and how to do it, but still not everybody does the right things. Why strategy is more about developing resolve than is about analytical plans. Listen | Listen in your iPhone | Download | View full cache | Visit Website How to Create A Strategy Episode 1: What is a Strategy and How Do You Develop One? This episode explains the sources of competitive advantage, and describes a process to be followed to identify a competitive strategy. Listen | Listen in your iPhone | Download | View full cache | Visit Website Why Bother? Summary and Review Reviewing the podcast series, the final episode examines the reasons someone would want to perform the managerial role, and provides guidance to further reading on the subject. Listen | Listen in your iPhone | Download | View full cache | Visit Website Why Bother? Summary and Review Episode 15: Reviewing the podcast series, the final episode examines the reasons someone would want to perform the managerial role, and provides guidance to further reading on the subject. Listen | Listen in your iPhone | Download | View full cache | Visit Website You Cannot Manage Through Pay Schemes Episode 14: This episode debunks the commonly-held myth that formal performance evaluation systems and compensation schemes are the keys to managing professionals. It shows why pay schemes can, and usually do, backfire. Listen | Listen in your iPhone | Download | View full cache | Visit Website You Cannot Manage Through Pay Schemes This episode debunks the commonly-held myth that formal performance evaluation systems and compensation schemes are the keys to managing professionals. It shows why pay schemes can, and usually do, backfire. Listen | Listen in your iPhone | Download | View full cache | Visit Website Develop Your Group's Rules of Membership Groups function best when the group itself defines the rights and obligations that group members have to each other. This episode explains precisely how to accomplish that goal. Listen | Listen in your iPhone | Download | View full cache | Visit Website Clarify Group Goals This episode moves beyond the topic of managing individuals and examines the challenge of managing groups of professionals. It stresses that the goals and purpose of the group must be explicitly identified before you can do any other kind of managing. Listen | Listen in your iPhone | Download | View full cache | Visit Website Clarify Group Goals Episode 12: This episode moves beyond the topic of managing individuals and examines the challenge of managing groups of professionals. It stresses that the goals and purpose of the group must be explicitly identified before you can do any other kind of managing. Listen | Listen in your iPhone | Download | View full cache | Visit Website Tackle Your Prima Donnas Episode 11: In every professional environment there are successful, powerful people whose individual contribution is high, but who disrupt the performance of the team. This episode explores ways of minimizing the disruption and co-opting these people to the larger team goal. Listen | Listen in your iPhone | Download | View full cache | Visit Website Tackle Your Prima Donnas In every professional environment there are people whose individual contribution is high, but who disrupt the performance of the team. This episode explores ways of minimizing the disruption and co-opting these people to the larger team goal. Listen | Listen in your iPhone | Download | View full cache | Visit Website Help Underperformers This episode stresses the key role of managers in helping to raise performance, not just monitor it. It examines the wide variety of reasons that lead individuals to underperform, and suggests practical ways to respond. Listen | Listen in your iPhone | Download | View full cache | Visit Website Help Underperformers Episode 10: This episode stresses the key role of managers in helping to raise performance, not just monitor it. It examines the wide variety of reasons that lead individuals to underperform, and suggests practical ways to respond. Listen | Listen in your iPhone | Download | View full cache | Visit Website Deal Differently With Different People Episode 9: Using a model commonly applied in business discussions, this episode explains how you can get a head start in trying to understand how different people must be managed, and how to recognize the type of individual you are dealing with. Listen | Listen in your iPhone | Download | View full cache | Visit Website Deal Differently With Different People Using a model commonly applied in business discussions, this episode explains how you can get a head start in trying to understand how different people must be managed, and how to recognize the type of individual you are dealing with. Listen | Listen in your iPhone | Download | View full cache | Visit Website Motivating Professionals Episode 8: Inviting listeners to reflect on what motivates them, this episode explores the factors that cause professionals in all walks of life to move from competence and compliance to excitement, enthusiasm and dedication. Listen | Listen in your iPhone | Download | View full cache | Visit Website Motivating Professionals Episode 8: Inviting listeners to reflect on what motivates them, this episode explores the factors that cause professionals in all walks of life to move from competence and compliance to excitement, enthusiasm and dedication. Listen | Listen in your iPhone | Download | View full cache | Visit Website Motivating Professionals Inviting listeners to reflect on what motivates them, this episode explores the factors that cause professionals in all walks of life to move from competence and compliance to excitement, enthusiasm and dedication. Listen | Listen in your iPhone | Download | View full cache | Visit Website What A Manager Must Be, Believe and Do Episode 7: Based on statistical research in 13 countries, as well as in-depth case studies, David reports on the precise characteristics of managers who have created high-achievement teams. Listen | Listen in your iPhone | Download | View full cache | Visit Website What A Manager Must Be, Believe and Do Episode 7: Based on statistical research in 13 countries, as well as in-depth case studies, David reports on the precise characteristics of managers who have created high-achievement teams. Listen | Listen in your iPhone | Download | View full cache | Visit Website What A Manager Must Be, Believe and Do Based on statistical research in 13 countries, as well as in-depth case studies, David reports on the precise characteristics of managers who have created high-achievement teams. Listen | Listen in your iPhone | Download | View full cache | Visit Website The Management Strain Episode 6: This episode continues the examination of the special attitudes and skills of a manager by examining what makes the manager role different from being a top practitioner. As the title of the episode indicates, the role contains demands that do not appeal to everyone. Listen | Listen in your iPhone | Download | View full cache | Visit Website The Management Strain We continue examining the special attitudes and skills of a manager by looking at what makes the manager role different from being a top practitioner. As the title of the episode indicates, the role contains demands that do not appeal to everyone. Listen | Listen in your iPhone | Download | View full cache | Visit Website The Management Strain Episode 6: This episode continues the examination of the special attitudes and skills of a manager by examining what makes the manager role different from being a top practitioner. As the title of the episode indicates, the role contains demands that do not appeal to everyone. Listen | Listen in your iPhone | Download | View full cache | Visit Website Why Should I Follow You? Episode 5: This episode is the first in a sequence that examines the essential characteristics of an effective manager. Here we explore the importance of integrity, values, style and competence. Listen | Listen in your iPhone | Download | View full cache | Visit Website Why Should I Follow You? This episode is the first in a sequence that examines the essential characteristics of an effective manager. Here we explore the importance of integrity, values, style and competence. Listen | Listen in your iPhone | Download | View full cache | Visit Website How Managers Should Spend Their Time This episode examines the most effective use of a manager's time, exploring the competing claims of financial administration, personal client work, business development, client relations and time with group members, formal and informal. Listen | Listen in your iPhone | Download | View full cache | Visit Website A Great Coach in Action Using his own experience as a young faculty member at the Harvard Business School, David describes in precise detail (and with precise language) how he was coached. The general lessons are then extracted from the story. Listen | Listen in your iPhone | Download | View full cache | Visit Website How Managers Add Value What is the best way to think about the role of a manager in leading a group of professionals? How does a manager really make a difference to the performance of individual professionals and to the team? Listen | Listen in your iPhone | Download | View full cache | Visit Website A Natural Manager The opening episode in this series describes how a 20-something manager of a personal training gym in Boston has discovered, and applies intuitively, many of the key principles in effectively managing professionals of all kinds. Listen | Listen in your iPhone | Download | View full cache | Visit Website How Managers Should Spend Their Time Episode 4: This episode examines the most effective use of a manager's time, exploring the competing claims of financial administration, personal client work, business development, client relations and time with group members, formal and informal. Listen | Listen in your iPhone | Download | View full cache | Visit Website A Great Coach in Action Episode 3: Using his own experience as a young faculty member at the Harvard Business School, David describes in precise detail (and with precise language) how he was coached. The general lessons are then extracted from the story. Listen | Listen in your iPhone | Download | View full cache | Visit Website How Managers Add Value Episode 2: What is the best way to think about the role of a manager in leading a group of professionals? How does a manager really make a difference to the performance of individual professionals and to the team? Listen | Listen in your iPhone | Download | View full cache | Visit Website A Natural Manager Episode 1: The opening episode in this series describes how a 20-something manager of a personal training gym in Boston has discovered, and applies intuitively, many of the key principles in effectively managing professionals of all kinds. Listen | Listen in your iPhone | Download | View full cache | Visit Website