The Journal of Medical Practice Management ® - General Practice Management Podcasts

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SoundPractice.net is the first podcast in the world dedicated to medical practice management, providing the practice management community with the ability to tap into the rich editorial content of The Journal of Medical Practice Management® through audio Primary Format : Business Language : English Also Listed as: City : Phoenix State/Province : MD Country : USA Region : NA User Tags: User Votes: RSS Feed Website People found this Podcast Searching for: View this Podcast on a Google Map. Podcast iTunes Link Text Only listing of The Journal of Medical Practice Management ® - General Practice Management Podcasts Methings.com listings of The Journal of Medical Practice Management ® - General Practice Management Podcasts If you like this podcast, you might also like:

M.A.D. Leadership for Healthcare: Proven Strategies for Getting People to Do What You Want Them to Do In this 20-minute pocast, Wendy Lipton-Dibner, MA, author of Best-Selling new book, M.A.D. Leadership for Healthcare: Proven Strategies for Getting People to Do What You Want Them to Do discusses the formula of M.A.D. Leadership -- M for Motivate, A for Align, D for Differentiate -- the formula that the author has used to help hundreds of practices to make significant changes in the ways they work and relate to people. These proven techniques of "getting people to do what you want them t ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Smart-Sourcing for the Medical Practice Judy Capko the author of Secrets of the Best-Run Practices and her most recent book, Take Back Time: Bringing Time Management to Medicine discusses in this 20-minute podcast the meaning of "smart-sourcing," the most common functions outsourced in the medical practice, strategies on how the practice can identify what they want to outsource, confidence levels in selecting a vendor, and how you maintain control when the work is being done outside of the office. www.capko.com http://shopmpm.co ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Streamlining Workflow in the Medical Practice The author of the best selling book, Take Back Time: Bringing Time Management to Medicine discusses in this 20-minute podcast the hot topic of "Workflow" in the medical practice, the most important issues to increase efficiency, how the economy is bringing these workflow issues into the spotlight, the low-down on doctors and their schedules, how can staff really implement change, how to adopt inexpensive tech tools and why quality is essential in the discussion about workflow. Listen | Listen in your iPhone | Download | View full cache | Visit Website Long Term Disability Insurance and the Physician Practice In this 20-minute podcast, attorneys Jason Newfield and Justin Frankel from Frankel and Newfield, Attorneys at Law discuss the meaning of "dual occupation" in the claims process, the importance of specialty language, common misconceptions about the specialty letter, the definition of residual claims and why they matter, opportunities and pitfalls to backdating of claims, and the major misconceptions surrounding group disability policies, private policies and association policies. www.frank ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Compliance in the Medical Practice In this 15-minute podcast hear Joanie Cochran discuss how Compliance does not have to be a labor and monetary intensive project, how you can web access very specific information regarding Compliance, how is Compliance being incorporated into current and future government initiatives, and why Compliance is (and will continue to be) at the forefront of physician practices. Listen | Listen in your iPhone | Download | View full cache | Visit Website Disease Management in the Medical Practice 20-minute podcast interview with Charles A. Peck, MD, FACP, Chief Medical Officer of LifeMasters, where he discusses the following: Why doctors should be aware of disease management and embrace the concept, what exactly is disease management and how it works, the common misconceptions about DM, the benefits of a disease management program in a medical practice, and the important indicators that disease management tracks and how it can work for physicians in the pay-for-performance era. htt ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Managed Care Contracting, Top Considerations Susan Childs, FACMPE, of Evolution Healthcare Consulting, in this 20-minute podcast, discusses the most important aspects to consider when negotiating a managed care contract, how to convey the value and culture of your practice to insurance companies, the threat to terminate a contract (should it ever be done?), the most important contract language to address and strategies to use to keep up with the timeline of your contracts. Evolution Healthcare Consulting www.evohcc.com Listen | Listen in your iPhone | Download | View full cache | Visit Website Starting a Successful Medical Practice In this 20-minute podcast, Marc Halley, MBA, of The Halley Consulting Group, LLC and Editor of the new book, The Medical Practice Start-Up Guide, (available August 18, 2008) discusses the competitive forces that new doctors face in the marketplace, the top five things that new physicians can do to protect their business, options for financing a practice start-up, how new doctors can find patients for their practice and how doctors can look for the best staff members and the concept of the " ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Interview with Linda A.Brown, CMA, (AAMA) President of the American Association of Medical Assistants In this 20-minute podcast interview, Linda A.Brown, CMA, (AAMA) President of the American Association of Medical Assistants discusses the varied and important roles a medical assistant can have in a medical practice -- both from a clinical and an administrative perspective. Also, In its March 2008 issue, the Journal of Medical Practice Management published "Roles for CMAs (AAMA) Enhance Quality and Effectiveness of Care." The article explains how employing the CMA (AAMA) is "proving to be ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Interview with Deane Waldman, MD on the Process of Medicine In this 20-minute podcast interview, Deane Waldman, MD, explans the theory of sound "process" and how to balance the need for efficiency with the patients' needs to talk and to have doctors listen. His theory of the "process of medicine" rather than the "practice of medicine" is thought-provoking. An ongoing dialog about the cause of dysfunction in our healthcare system, and suggestions for solutions is Medical Malprocess, a blog by Dr. Waldman at http://www.thesystemmd.com Listen | Listen in your iPhone | Download | View full cache | Visit Website Managed Care Contracting, Top Considerations Susan Childs, FACMPE, of Evolution Healthcare Consulting, in this 20-minute podcast, discusses the most important aspects to consider when negotiating a managed care contract, how to convey the value and culture of your practice to insurance companies, the threat to terminate a contract (should it ever be done?), the most important contract language to address and strategies to use to keep up with the timeline of your contracts. Evolution Healthcare Consulting www.evohcc.com Listen | Listen in your iPhone | Download | View full cache | Visit Website Starting a Successful Medical Practice In this 20-minute podcast, Marc Halley, MBA, of The Halley Consulting Group, LLC and Editor of the new book, The Medical Practice Start-Up Guide, (available August 18, 2008) discusses the competitive forces that new doctors face in the marketplace, the top five things that new physicians can do to protect their business, options for financing a practice start-up, how new doctors can find patients for their practice and how doctors can look for the best staff members and the concept of the " ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Interview with Linda A.Brown, CMA, (AAMA) President of the American Association of Medical Assistants In this 20-minute podcast interview, Linda A.Brown, CMA, (AAMA) President of the American Association of Medical Assistants discusses the varied and important roles a medical assistant can have in a medical practice -- both from a clinical and an administrative perspective. Also, In its March 2008 issue, the Journal of Medical Practice Management published "Roles for CMAs (AAMA) Enhance Quality and Effectiveness of Care." The article explains how employing the CMA (AAMA) is "proving to be ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Interview with Deane Waldman, MD on the Process of Medicine In this 20-minute podcast interview, Deane Waldman, MD, explans the theory of sound "process" and how to balance the need for efficiency with the patients' needs to talk and to have doctors listen. His theory of the "process of medicine" rather than the "practice of medicine" is thought-provoking. An ongoing dialog about the cause of dysfunction in our healthcare system, and suggestions for solutions is Medical Malprocess, a blog by Dr. Waldman at http://www.thesystemmd.com Listen | Listen in your iPhone | Download | View full cache | Visit Website The Ultimate Partnership: Getting Patients on Your Side Judy Capko, Author of the Best-Seller Secrets of the Best-Run Practices and her newest book "Take Back Time: Bringing Time Managmenet to Medicine", discusses in this 20-minute podcast how to get patients on your side. She explains why patients are becoming even more demanding, what patients really want from their doctors, how practices can take advantage of technology to partner with patients, how to effectively use a practice website and how to make a medical practice more friendly...and ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Lean Healthcare in the Medical Practice Donna Weinstock of Office Management Solution discusses, in this 20-minute interview, the popularity of lean healthcare, provides detail on the "7 wastes" and describes the criteria for determining if a process or system in a medical practice needs to be streamlined. What can medical practices learn from TPS - Toyota Production Systems? Donna Weinstock will tell you...and she will also describe steps on how a medical practice can become a "Lean" provider. Listen | Listen in your iPhone | Download | View full cache | Visit Website Lean Healthcare in the Medical Practice Donna Weinstock of Office Management Solution discusses, in this 20-minute interview, the popularity of lean healthcare, provides detail on the "7 wastes" and describes the criteria for determining if a process or system in a medical practice needs to be streamlined. What can medical practices learn from TPS - Toyota Production Systems? Donna Weinstock will tell you...and she will also describe steps on how a medical practice can become a "Lean" provider. Listen | Listen in your iPhone | Download | View full cache | Visit Website Those Maddening Phones - Are They Wasting Your Time? Judy Capko, Author of the Best-Seller Secrets of the Best-Run Practices and her newest book (publishing March 1, 2008) Take Back Time: Bringing Time Management to Medicine, discusses in this 20-minute podcast why medical practices have such trouble with phone demand and she provides concrete tips and solutions to help the problem. Judy covers how to audit your inbound calls, getting to the root of the "system" vs. the "staffing" problem, how to train staff for good telephone skills, and w ... Listen | Listen in your iPhone | Download | View full cache | Visit Website The Action Formula: The Shortest Distance Between What You Have and What You Want In this 20-minute podcast interview, Wendy Lipton-Dibner, author and speaker, describes the evolution of The Action Formula: The Shortest Distance Between What You Have and What You Want and how the strategy (and her book) is being implemented in medical and dental practices. Is it a book for business or a self-help book? It's both! And Wendy explains how this can be. As one of the reviewers of the book wrote, "Move over, Tom Peters and Ken Blanchard," and Wendy discusses what the review ... Listen | Listen in your iPhone | Download | View full cache | Visit Website The Action Formula: The Shortest Distance Between What You Have and What You Want In this 20-minute podcast interview, Wendy Lipton-Dibner, author and speaker, describes the evolution of The Action Formula: The Shortest Distance Between What You Have and What You Want and how the strategy (and her book) is being implemented in medical and dental practices. Is it a book for business or a self-help book? It's both! And Wendy explains how this can be. As one of the reviewers of the book wrote, "Move over, Tom Peters and Ken Blanchard," and Wendy discusses what the review ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Post Adverse Event: Reducing the Exposure for Your Medical Practice In this 20-minute podcast, hear Jim Saxton, from the law firm of Stevens and Lee discuss why post adverse event is such an important issue for physicians, the advantages (and potential drawbacks) of physicians saying, " I'm sorry," and the importance of coming up with a plan and policy for the practice on handling adverse events. He also discusses why this is an issue not only for physicians but for everyone on the team in a medical practice. Listen | Listen in your iPhone | Download | View full cache | Visit Website Feedback: The Breakfast of Champions by Irv Rubin Dr. Rubin, the author of "Dying for Compassion," discusses in this 20-minute podcast the roots of his own deep interest in feedback, why hearing the word "feedback" causes most people to cringe, and the negative consequences of poorly delivered feedback. Hear also his opinion of the 360-degree feedback craze, how to make delivering bad news a "win-win" and he wraps up with a few practical suggestions on how to improve giving and receiving feedback. Listen | Listen in your iPhone | Download | View full cache | Visit Website Feedback: The Breakfast of Champions by Irv Rubin Dr. Rubin, the author of "Dying for Compassion," discusses in this 20-minute podcast the roots of his own deep interest in feedback, why hearing the word "feedback" causes most people to cringe, and the negative consequences of poorly delivered feedback. Hear also his opinion of the 360-degree feedback craze, how to make delivering bad news a "win-win" and he wraps up with a few practical suggestions on how to improve giving and receiving feedback. Listen | Listen in your iPhone | Download | View full cache | Visit Website Expanding into the Gay and Lesbian Market: What Savvy Medical Practices Know Many physician practices recognize that they can expand business by reaching out to specific communities, including targeting lesbian, gay, bisexual and transgender (LGBT) patients. Ellen Kahn, Director of the Human Rights Campaign Foundation's Family Project discusses what strategies physician practices are using to reach out to the LGBT community and meet their needs and expectations. She provides concrete examples of what is likely to work or not work. Listen | Listen in your iPhone | Download | View full cache | Visit Website Real Time Claim Adjudication with Doral Davis-Jacobsen, BHS, MBA, CMPE Implementing Real Time Claim Adjudication may be a smart move for many medical practices. In this 20-minute podcast, Doral Davis-Jacobsen Manager, Physician Services Consulting Unit Dixon Hughes, PLLC defines the term, how the process of real time adjudication effects accounts receivable workflow, the challenges in implementing the program, keys to success in incorporating the process into the practice workflow, and the impressive impact on the financial performance of the practice. Listen | Listen in your iPhone | Download | View full cache | Visit Website Real Time Claim Adjudication with Doral Davis-Jacobsen, BHS, MBA, CMPE Implementing Real Time Claim Adjudication may be a smart move for many medical practices. In this 20-minute podcast, Doral Davis-Jacobsen Manager, Physician Services Consulting Unit Dixon Hughes, PLLC defines the term, how the process of real time adjudication effects accounts receivable workflow, the challenges in implementing the program, keys to success in incorporating the process into the practice workflow, and the impressive impact on the financial performance of the practice. Listen | Listen in your iPhone | Download | View full cache | Visit Website Grow Your Practice from the Inside Out Why is it that some practices have a flair for rapid growth? It is a combination of good financial planning and terrific customer service that drives referrals. In this 20-minute podcast, Judy Capko, author of the runaway best seller, Secrets of the Best-Run Practices discusses elements of how patients rate their doctors, the most common complaints patients have about their physicians, the importance of office aesthetics, the use of technology for patients to better "connect" with their d ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Hot Issues for Hospitals - and What that Means for Physicians Jennifer Bever, FACHE, the Director of Education for Sg2 discusses hot issues for hospitals and the impact of these issues on physician and physician practices. In this 20-minute podcast, Ms. Bever covers Medicare payment reductions and surgical services, pay-for-performance, projected physician workforce shortages, what makes physician-hospital partnerships successful, and very specific strategies on how physicians can work more effectively with hospitals. Jennifer Bever also discusses w ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Stop the Medical Office Bickering with Judy Capko In this 20-minute podcast, Judy Capko, author of the runaway best seller, Secrets of the Best-Run Practices covers specific reasons why conflicts can emerge in a practice and how office bickering can impact productivity. She provides tips on how to approach the subject with staff and practical ideas on resolving the bickering. She also describes very proactive strategies physicians and office executives can use to reduce the potential conflicts. Listen | Listen in your iPhone | Download | View full cache | Visit Website Stop the Medical Office Bickering with Judy Capko In this 20-minute podcast, Judy Capko, author of the runaway best seller, Secrets of the Best-Run Practices covers specific reasons why conflicts can emerge in a practice and how office bickering can impact productivity. She provides tips on how to approach the subject with staff and practical ideas on resolving the bickering. She also describes very proactive strategies physicians and office executives can use to reduce the potential conflicts. Listen | Listen in your iPhone | Download | View full cache | Visit Website Working with Family - Does it Work? In this 20-minute podcast, consultant Jennifer O'Brien from Karen Zupko & Associates discusses working with family. We're seeing more and more of these types of working arrangements and Ms. O'Brien describes scenarios she has encountered, both successes and disasters. She discusses how to settle on a reasonable wage for a family member, impact of "pillow talk" between a physician and spouse employee, consideration of insurance (and other financial details) when more than one member of a f ... Listen | Listen in your iPhone | Download | View full cache | Visit Website How Much Does it Cost You to See a Patient In this 20 minute podcast, Owen Dahl, MBA, FACHE, CHBC, author of Think Business! Medical Practice Quality, Efficiency, Profits, discusses how much it really costs a doctor (or a practice) to see a patient. No, the answer isn't what you charge for an office visit. A physician needs wise management of costs and an understanding of revenue enhancement to assure long-term success for the practice. But how do you analyze costs in a practice? Mr. Dahl addresses fixed, variable, direct and indir ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Consumer Directed Healthcare Plans and Their Impact on the Community Based Medical Practice Donald Good, President and CEO of Practice Management Partners, based in Baltimore, discuss Consumer Directed Healthcare Plans and Their Impact on the Community Based Medical Practice. In this 20-minute podcast, Don Good, the former President of HCIA, Inc., shares his insight on high deductible plans in the marketplace, an overview of the physician practice perspective of high deductible plans, and specifics on what practices can do today to start planning for this influx of insurance plan ... Listen | Listen in your iPhone | Download | View full cache | Visit Website How Well-Informed Patients Make Better Patients with Dr. Jeff Gruen of Revolution Health Dr. Jeff Gruen, Chief Medical Officer of Revolution Health discusses How Well-Informed Patients Make Better Patients. In this 20 - minute podcast Dr. Gruen discusses why patient education is so important, the types of patient education materials patients should have and how physicians can work with patients to provide quality patient education materials. He also gives examples of how well-informed patients are better patients (with better clinical outcomes). Listen | Listen in your iPhone | Download | View full cache | Visit Website The Future of Group Practice by Randy Bauman, President, Delta Health Care In this 20-minute podcast, seasoned consultant Randy Bauman discusses the state of independent physician groups, challenges that face small-to-medium sized groups, the impact of The Deficit Reduction Act of 2005, values of practices and hospitals' interest in acquiring practices, pitfalls in selling to a hospital, and the future of physician group practices. Listen | Listen in your iPhone | Download | View full cache | Visit Website How to Get Paid for Hospital Services with Betsy Nicoletti, MS, CPC, President of Medical Practice Consulting In this 20 minute podcast, Betsy reviews details surrounding physicians getting paid for hospital services. Can physicians get paid if they have to see a sick patient more than once a day? What does group membership have to do with getting paid for hospital services? What is the difference between observation admission series of codes and the observation with discharge codes? What are the rules for critical care? What about the proper way to bill follow up visits after an initial inpat ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Interview with David B. Nash, MD, MBA, FACP, Professor and Chairman of the Department of Health Policy at Jefferson Medical College David B. Nash, MD, MBA, FACP, Professor and Chairman of the Department of Health Policy at Jefferson Medical College of Thomas Jefferson University of Philadelphia author/editor of 17 books, and repeatedly named by Modern Healthcare to the top 100 most powerful persons in healthcare list is interviewed about his latest book, Practicing Medicine in the 21st Century, published by the American College of Physician Executives, www.acpe.org In this 20-minute podcast interview with Nancy Collins, ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Interview with David B. Nash, MD, MBA, FACP, Professor and Chairman of the Department of Health Policy at Jefferson Medical College David B. Nash, MD, MBA, FACP, Professor and Chairman of the Department of Health Policy at Jefferson Medical College of Thomas Jefferson University of Philadelphia author/editor of 17 books, and repeatedly named by Modern Healthcare to the top 100 most powerful persons in healthcare list is interviewed about his latest book, Practicing Medicine in the 21st Century, published by the American College of Physician Executives, www.acpe.org In this 20-minute podcast interview with Nancy Collins, ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Space Planning: Increasing Patient Volume and Quality of Practice Life Podcast interview on Increasing Patient Volume and Quality of Practice Life (from a space planning viewpoint) with Larry R. Brooks, Partner and Senior Medical Planning Consultant, Medical Design International (MDI) based in Norcross, Georgia (www.mdiatlanta.com). Mr. Brooks discusses strategies a practice can do to better utilize the doctor's time, with emphasis on his adage, "Things come to the doctor, the doctor does not go to the things." He discusses how to eliminate distractions for t ... Listen | Listen in your iPhone | Download | View full cache | Visit Website It's Never Too Early (or Too Late) to Set Performance Employee Goals and Expectations with Dr. Dan Strakal Dr. Dan Strakal, through his radio shows, consulting activities and speaking engagements has helped dozens of organizations overcome challenges to create satisfying and successful workplaces. In this podcast, Dr. Strakal discusses practical strategies for medical practice managers on how to set performance goals and expectations, how to handle employees who refuse to set, much less, meet performance goals and how a manager is a complex medical practice can expect employees to self-monitor ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Getting Paid for Well Visits with Betsy Nicoletti In this 20 minute podcast, Betsy Nicoletti, MS, CPC, President of Medical Practice Consulting and author of the best-seller, The Field Guide to Physician Coding, reviews the codes that a physician, NP or PA can use to bill for a patient's annual preventive services, what is included in each of those codes, strategies for billing for sports physicals, Medicare rules and guidelines on annual physical exams, other preventive services such as pap tests, immunizations and diagnostic lab service ... Listen | Listen in your iPhone | Download | View full cache | Visit Website When Dangerous Employees Cause Harm Interview with Jon Zimring, Partner, Duane Morris, LLP, based in Chicago discusses his articles from recent issues of The Journal of Medical Practice Management. Mr. Zimring discusses how to define a "dangerous employee", why physicians and physician practices seem to be increasingly on the hot seat for liability, are workplaces becoming more dangerous or is the danger simply increasing for employers? He also covers useful information a practice leader can gain from employee exit interview ... Listen | Listen in your iPhone | Download | View full cache | Visit Website How to Stay on Top of Practice Finances with Judy Capko Judy Capko, President of Capko & Co., based in Thousand Oaks, California and the author of the best-seller, Secrets of the Best-Run Practices is interviewed by SoundPractice.net. In this 20 minute podcast, Judy reviews the concept of monthly strategy meetings in a medical practice, how to get doctors and others in the practice to buy-in to such meetings, how to best structure meetings to share performance data, and the most important issues and benchmark data to cover on a regular basis. Sh ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Preventing Workplace Violence in the Healthcare Setting Sheila Dunn, D.A., MT (ASCP) and Sarah Alholm, M.A.S. of Quality America, Inc. discuss Preventing Workplace Violence in the Healthcare Setting. In this podcast, these experts discuss how widespread these incidents are and how practices should prepare for workplace violence. They also review who are the most likely perpetrators of workplace violence, security measures recommended for medical offices, and the tie-in with OSHA regulations. Quality America, Inc. (www.quality-america.com). Listen | Listen in your iPhone | Download | View full cache | Visit Website How to Get Paid the 1.5% Medicare Bonus by Betsy Nicoletti Betsy Nicoletti, MS, CPC, President of Medical Practice Consulting (www.mpconsulting.org ) discusses in this timely podcast, "Getting Paid the 1.5% Medicare Bonus." She outlines the strategy for reporting quality indicators to the CMS and the difference between pay for performance and this physician voluntary reporting program mandated by Congress. To sign up for the live audio conference on Feb 14, 2007 visit this link - http://conference.mpmnetwork.com. Listen | Listen in your iPhone | Download | View full cache | Visit Website Interview with Reed Pew, CEO and President of the AAPC (American Academy of Professional Coders) Reed Pew, CEO and President of the AAPC (American Academy of Professional Coders) www.aapc.com discusses in this first Soundpractice.net podcast for 2007, the mission of the AAPC, the future of the profession of medical coding, advantages for physician offices to employ certified coders, salary ranges of coders and methods of recruiting certified coders for a medical practice. Reed is interviewed by Nancy Collins, Publisher of The Journal of Medical Practice Management www.mpmnetwork.com Listen | Listen in your iPhone | Download | View full cache | Visit Website Break Through Your Medical Practice Success Barriers Whether you are looking to enhance your success or simply to hold onto it, this 20 minute Podcast with Wendy Lipton-Dibner of Professional Impact, Inc. will help you to achieve your goals. You will learn about the 1 key area of your practice where simple interventions can make the difference between increased revenues and falling profit margins. Listeners will receive access to a complimentary self-assessment instrument that will enable them to strategically identify 25 critical interventio ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Washington Update Podcast with Owen Dahl Tune in to hear nationally-recognized expert Owen Dahl discuss the following: The impact on the overall health care legislative picture based upon the results of the recent Congressional elections, who are the new key players (and the key issues) to watch in the 110th Congress, status of the 5% across the board SGR mandated cut of the physician fee schedule and what role administrators and physicians can play with healthcare issues and politics. Listen | Listen in your iPhone | Download | View full cache | Visit Website Interview with Bruce Lefco CEO of Health Payment Systems Bruce Lefco discussed the state of healthcare reimbursements and the features of Health Payment Systems, Inc., a Financial Transactions Company based in Milwaukee, dedicated to simplifying the reimbursement process and lowering the cost-to-collect and bad debt expense. Listen | Listen in your iPhone | Download | View full cache | Visit Website The Future of One-Way Patient Communication In this podcast, Gary Szasz of Cellminder discusses strategies that practices employ to communicate with patients, the advantages of virtual communications, the culture shift in practices necessary to increase patient satisfaction, the way practices can save time and money, and the other advantages of virtual communication beyond saving time and money. Listen | Listen in your iPhone | Download | View full cache | Visit Website The Importance of Follow-Up: Why Is It My Responsibility? By Veronica McGrath, M.S. Like poor communication, poor office management can create ill-will among patients and can actually contribute to negligence itself. It is imperative that every office have a system for tracking test results and referrals to ensure that patients do not "fall though the cracks". There are several types of effective tracking systems. But, the key to a good follow-up system is to use the system. Listen | Listen in your iPhone | Download | View full cache | Visit Website The Role of the Medical Office Manager Interview with Richard Blanchette, Executive Director, PAHCOM (Professional Association for Health Care Office Management). Mr. Blanchette describes the day-to-day responsibilities of the office manager, the mission of PAHCOM in its support of physicians and medical practices, guidelines for physicians on hiring a qualified office manager, physician "partnering" with the office manager and the future of the profession of medical office management. More info can be found at www.pahcom.com. Listen | Listen in your iPhone | Download | View full cache | Visit Website The Role of the Medical Office Manager Interview with Richard Blanchette, Executive Director, PAHCOM (Professional Association for Health Care Office Management). Mr. Blanchette describes the day-to-day responsibilities of the office manager, the mission of PAHCOM in its support of physicians and medical practices, guidelines for physicians on hiring a qualified office manager, physician "partnering" with the office manager and the future of the profession of medical office management. More info can be found at www.pahcom.com. Listen | Listen in your iPhone | Download | View full cache | Visit Website Mystery Shoppers for the Medical Practice Jodi Manfredi, Founder and President of Examine Your Practice, a company dedicated to the process of using "mystery shoppers" for the medical practice. In this podcast interview, Ms. Manfredi, who has had more than 20 years in the healthcare industry, talks about the type of practices that can benefit from the process of using a mystery shopper, the benefits of using a company to discover the positives and negatives in a practice, and how the healthcare industry is changing as a result o ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Mystery Shoppers for the Medical Practice Jodi Manfredi, Founder and President of Examine Your Practice, a company dedicated to the process of using "mystery shoppers" for the medical practice. In this podcast interview, Ms. Manfredi, who has had more than 20 years in the healthcare industry, talks about the type of practices that can benefit from the process of using a mystery shopper, the benefits of using a company to discover the positives and negatives in a practice, and how the healthcare industry is changing as a result o ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Use of Business Intelligence in the Medical Practice Tim Coan, CEO of ALN Medical Management, presents compelling reasons behind collecting and analyzing business intelligence in the medical practice. He reviews "Insight" and the results that these insights produce. He further discusses the technology, data collection processes and reporting needed in the practice to drive collection of business intelligence. Lastly, he provides strategies on how physicians or business administrators can use business intelligence to drive changes in the me ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Kick-Starting Your Practice Many physicians face a common problem that can be frustrating and can cause a practice to become stagnant. The situation occurs when, to the outside observer, the practice appears to be in chaos. Boxes, papers, and books are piled all over the business area, as well as every other area of the office. Cash flow is tight, morale is low, and you just don't know where to start to turn your practice around. Listen | Listen in your iPhone | Download | View full cache | Visit Website How to Reduce Administrative Demands in the Medical Office In this podcast, Judy Capko, author of Secrets of the Best-Run Practices, discusses how physicians and managers can control the cost of staff when there are so many demands on everyone's time, how to identify the practice activities that need the most attention, some easy-to-implement strategies that can be applied to give staff relief without increasing costs, and the logic behind outsourcing and implementing new technologies in the practice. Listen | Listen in your iPhone | Download | View full cache | Visit Website Health Literacy in the Medical Practice Interview with Gloria Mayer, RN, Ed.D., President&CEO, Institute for Healthcare Advancement. In this timely podcast Dr. Mayer discusses the focus on health literacy and the surrounding problems of patient compliance with regimens, patient understanding of medical problems and the tricky aspects of identifying patients who have difficulty reading. Gloria Mayer reviews the "Ask Me 3" program - 3 basic questions that health professionals should answer for every patient. She discusses problem ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Health Literacy in the Medical Practice Interview with Gloria Mayer, RN, Ed.D., President & CEO, Institute for Healthcare Advancement. In this timely podcast Dr. Mayer discusses the focus on health literacy and the surrounding problems of patient compliance with regimens, patient understanding of medical problems and the tricky aspects of identifying patients who have difficulty reading. Gloria Mayer reviews the "Ask Me 3" program - 3 basic questions that health professionals should answer for every patient. She discusses probl ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Avoiding Common Billing Pitfalls: Non-Physician Providers Jennifer Bever, a member of the consulting team of Karen Zupko & Associates, based in Chicago, works extensively with medical practices, primarily in Orthopaedic practices to review and improve billing and collection processes. In this podcast, Jennifer reviews billing protocols for non-physician providers (Physician Assistants, Nurse Practitioners, Clinical Nurse Specialists), differences between "direct" and "incident to" billing for non-provider physicians, and common pitfalls for this ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Twenty Strategies to Reduce the Risk of a Malpractice Claim This podcast describes 20 practical risk management strategies a physician practice can implement to strengthen aspects of the care delivery process and reduce potential liability exposure. Listen | Listen in your iPhone | Download | View full cache | Visit Website Finding The Right Office Administrator/Office Manager for Your Practice Fran Parrish is the Administrator of the Department of Dermatology at the University of Rochester in Rochester, NY and served as President of the Association of Dermatology Administrators/Managers (ADA/M) since 2004. Ms. Parrish, with 18 years as a practice administrator, describes the day-to-day activities of an administrator in an academic practice and she provides hints for physicians in hiring an office manager and how physicians can be good "partners" with the administrative staff. ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Finding The Right Office Administrator/Office Manager for Your Practice Fran Parrish is the Administrator of the Department of Dermatology at the University of Rochester in Rochester, NY and served as President of the Association of Dermatology Administrators/Managers (ADA/M) since 2004. Ms. Parrish, with 18 years as a practice administrator, describes the day-to-day activities of an administrator in an academic practice and she provides hints for physicians in hiring an office manager and how physicians can be good "partners" with the administrative staff. ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Taking the Leap - Becoming a Health Care Consultant Starting a health care consulting business involves more than expertise in your field: it takes business savvy, lots of financial smarts, excellent people and communication skills and marketing know-how. Consulting in heath care is one of the hottest trends in the market today, as more and more people appreciate the independence and flexibility it brings and the range of potential income that the business can generate. In this podcast Betsy Nicoletti, author of Physician Auditing Workbook a ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Working with Your Spouse, Children, or Other Close Relatives Employing someone you're close to in your medical practice can have many advantages. Yet, as many doctors find, employing relatives can also have its pitfalls. This article describes the financial benefits of employing a loved one in your medical practice. It suggests the specific steps you will need to take to legitimize your spouse's, significant other's, or relative's employment. Listen | Listen in your iPhone | Download | View full cache | Visit Website Financial Checklist for a Profitable Practice - an Interview with Max Reiboldt CEO of The Coker Group Max Reiboldt, CPA is Managing Partner and CEO of The Coker Group, based in Alpharetta, GA. Mr. Reiboldt oversees Coker's services and coordinates and/or supervises most projects. He works with providers to improve financial operations, develop and implement compensation systems, and institute profitable service lines. His expertise encompasses governance analysis and design, strategic planning, and financial performance. What physicians need to do to stay on top of the financial reporting, ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Workplace Violence: Protecting Your Practice From an Epidemic From an article by Robert C. Calway, M.H.C.A., B.S., M.T.(A.S.C.P.) in The Journal of Medical Practice Management. Workplace violence, in the form of verbal threats and/or intimidation and physical aggression, is commonplace in medical practices today. The practice must be prepared to respond to this disaster in the same manner with which they prepare for responses to a medical emergency, fire, or loss of electricity. Listen | Listen in your iPhone | Download | View full cache | Visit Website Medical Practice Startup Strategies with Michelle Wier of The Halley Consulting Group An interview with Michelle Wier, B.S. CMPE, of The Halley Consulting Group. Discussion includes finding the correct legal and business structure, necessary types of insurance coverage, typical physician to staff ratios, the importance of implementing and electronic medical record when starting up of a new practice, evaluating where your new practice will locate, the marketing mind-set of new physicians, recommendations for the new practitioner and resources available. Listen | Listen in your iPhone | Download | View full cache | Visit Website Strategic Planning for the Medical Practice with Judy Capko Medical practice management consultant Judy Capko discusses how to organize and run a strategic planning session for the medical practice. Topics include: buy-in from physicians, how to get involvement from less-than-enthusiastic participants, selecting the proper facilitator, what role the facilitator plays, where strategic planning sessions should be held, social activities, the "rules of engagement", pre-planning, retreat outcomes based on data driven decisions, outlining strategies agr ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Is Your Billing Service Doing You a Dis-Service? This podcast, from and article by Gregory H. Nizich, C.H.B.C., describes a manual tracking system that lets the billing service do all the work and requires a minimal amount of time to maintain. The goal of the system is to keep the billing service on its toes by routinely requesting the status of random claims. Eventually you will become a very polite, but squeaky wheel, and will get the attention you deserve. Listen | Listen in your iPhone | Download | View full cache | Visit Website A Discussion on Boutique, Concierge, or Retainer Practice Medicine with Dr. Edward Goldman of MDVip Nancy Collins, Publisher of The Journal of Medical Practice Management, interviews Dr. Edward E. Goldman, President and CEO of MDVip, Inc. Magazine's number 30 pick in their top 500 fastest growing companies in 2005. The discussion inludes the evolution of the concept of Concierge Medicine; the advantages which include enhanced professional satisfaction; better personal life and increased income; the disadvantages which includes the possible discomfort of some physicians with deeper persona ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Getting the Most from Office Temporaries by Laura Sachs Hills This podcast explores when and how to hire a temporary employee. It suggests strategies for preparing for the temporary employee's arrival, orienting the employee to the practice and assigned tasks, and evaluating the temporary worker's performance. In addition, this article offers ideas about working well with temporary employment agencies, as well as likely policies one would encounter when trying to hire a temporary employee permanently. Listen | Listen in your iPhone | Download | View full cache | Visit Website Practical Tips for Marketing Your Practice with Dr. Neil Baum Interview with Urologist Dr. Neil Baum. Discussion includes topics such as grass roots marketing efforts such as newspaper, radio, TV and local community organizations; The difference between marketing and public relations; Affordable or "shoestring" marketing techniques; Exceeding patient expectations; Effective use of email and Web sites for communication with patients and patient satisfaction; Reasons for and dealing with patient defection; Time saving techniques to see more patients per ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Becoming a Better Delegator From an article in The Journal of Medical Practice Management by Laura Sachs. Most medical practice managers know that delegation is a useful practice management tool to streamline both personal and practice efficiency. However, delegation is often underused, misused, and misunderstood. Listen | Listen in your iPhone | Download | View full cache | Visit Website Premises Liability From a JMPM article written by Fillmore Buckner, M.D. J.D. This podcast discusses clear ways any physician or office manager can avoid major legal problems by paying close attention to the needs and rights of office invitees. The focus of any physician considering insurance should include not only malpractice insurance but also premises liability insurance. Listen | Listen in your iPhone | Download | View full cache | Visit Website Podcast: A Hope and a Prayer These years have seen a burgeoning of the science of medicine. Diagnostics and therapies that were nearly unimaginable have become commonplace. The best of American medicine is indeed among the worlds best. Though we spend a greater portion of our GDP on health than any other nation, there remains as yawning a gap in access to these wonderful services. In this Editorial from The Journal of Medical Practice Management, Marcel Frenkel, MD, MBA, provides a snapshot of American medical practic ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Medical Blogs: An Interview with Kevin Pho of KevinMD Kent Bottles, MD, Interviews Kevin Pho, M.D. and founder of http://www.kevinmd.com/blog about blogging and its and importance to the medical practice community. Listen | Listen in your iPhone | Download | View full cache | Visit Website Medical Librarians as a Valuable Resource to Medical Practice with Sandra Dahlman, Medical Librarian at Spectrum Health Sandra Dahlman, Medical Librarian at Spectrum Health in Grand Rapids, Michigan discusses why she thinks medical librarians are underutilized by private practice physicians; she suggests that a personal relationship with your librarian will pay dividends for both you and your patients. Topics include services provided, debate over peer-review, online journals and use of the library by patients. Listen | Listen in your iPhone | Download | View full cache | Visit Website Physician Workforce Issues: Interview with Atul Grover, M.D., of The Lewin Group Supply and demand for physicians, taking into consideration location, demographics, effects of outsourcing and the use of non-physician clinicians. Listen | Listen in your iPhone | Download | View full cache | Visit Website The Physician as Witness The Physician as Witness by Daniel I. Small, Esq. This editorial addresses the, "Four E's" to help explain the challenges doctors face as witnesses and the challenges lawyers face in preparing them. Listen | Listen in your iPhone | Download | View full cache | Visit Website Guidelines for Corporate Covenants and Physician Employment Agreements Failure to set forth an appropriate framework for collaboration and employment between physicians can be the source of much distress and acrimony. This podcast covers an editorial from Steven Peltz and provides practical guidelines that will help physicians structure corporate or partnership agreements and employment agreements that are fair and clear. Listen | Listen in your iPhone | Download | View full cache | Visit Website Keeping Internal Chart Reviews from Being Used Against You: 11 Useful Strategies by David M. Glaser, J.D. Internal chart reviews are useful tools for practices to determine the accuracy of their coding when billing for services, especially to governmental payers. They can also boomerang, however, and be used as evidence against a practice when their results are not fully understood or implemented. Listen | Listen in your iPhone | Download | View full cache | Visit Website Avoiding Leasing Pitfalls Avoiding Leasing Pitfalls by Karen Zupko and Melissa Lupella: This editorial explains some of the most common misunderstandings in the leasing process, such as types of leases, rentable vs. usable space, escalations, and other considerations. Listen | Listen in your iPhone | Download | View full cache | Visit Website Recognizing and Dealing With Impaired Clinicians Part II - Treatment Options Medical licensing boards and clinical societies encourage (and most boards require) physicians to report colleagues reasonably suspected of not practicing safely and competently. Failure to report unsafe, incompetent, or illegally acting clinicians can seriously damage patients, the profession, and the doctor himself/herself. Good-faith reporting is generally protected from lawsuit. Listen | Listen in your iPhone | Download | View full cache | Visit Website Recognizing and Dealing With Impaired Clinicians Part 1 Recognition and Reporting Medical licensing boards and clinical societies encourage (and most boards require) physicians to report colleagues reasonably suspected of not practicing safely and competently. Failure to report unsafe, incompetent, or illegally acting clinicians can seriously damage patients, the profession, and the doctor himself/herself. Good-faith reporting is generally protected from lawsuit. Listen | Listen in your iPhone | Download | View full cache | Visit Website Preliminary Screening of Job Applicants in 5 Steps Preliminary Screening of Job Applicants in 5 Steps by Laura Sachs Hills, M.A.: In this editorial, the author suggests a five-step screening technique that will help you identify the best applicants from a large pool. The editorial explains how to eliminate unsuitable candidates and offers practical guidelines for ranking qualified applicants. It also offers advice about verifying job eligibility and using tests in the application process. Listen | Listen in your iPhone | Download | View full cache | Visit Website Setting Trouble-Free Policies for Parental and Sick Leave Parental and sick leave are medical staff benefits that can lead to all kinds of problems. A podcast from an article by Laura Sachs Hills. Listen | Listen in your iPhone | Download | View full cache | Visit Website Perspective from Both Sides: Provider and Payer - Shaun Soller, Blue Cross/Blue Shield of Michigan Kent Bottles, MD, interviews Shaun Soller, Manager of Provider Inquiry Operations for Blue Cross/Blue Shield of Michigan, who previously managed private practice for 14 years. Listen | Listen in your iPhone | Download | View full cache | Visit Website The Business Case for Complementary Medicine Services with John Ritch, Exec. Dir. of The Wege Institute Kent Bottles, MD, interviews John Ritch, FACHE, Executive Director The Wege Institute for Health and Learning, Saint Mary's Healthcare about complementary and alternative medicine. Listen | Listen in your iPhone | Download | View full cache | Visit Website Seeing Your Office Through the Eyes of Your Patients with Kris White of The Center for Exceptional Experiences Kent Bottles, MD, Kris White, RN, Senior Hospital Director, The Center for Exceptional Experiences, Spectrum Health, Grand Rapids, Michigan and discusses who to greatly improve the patient experience. Listen | Listen in your iPhone | Download | View full cache | Visit Website The Three Things Every Private Practice Should Do Immediately with Dr. Maulik Joshi, President and CEO of the Delmarva Foundation Kent Bottles, MD, interviews Dr. Maulik Joshi, President and CEO of the Delmarva Foundation about what every medical practice can do immediately to improve their quality. Listen | Listen in your iPhone | Download | View full cache | Visit Website The Importance of Effective Communication with Patients, Colleagues, and Staff with Dr. Michael S. Woods Dr. Michael S. Woods of www.doctorsintouch.com, practicing surgeon, former researcher, leadership coach, and author of Healing Words and Applying Personal Leadership Principles to Healthcare discusses the importance of effective communication with patients, colleagues, and staff with Kent Bottles, MD. Listen | Listen in your iPhone | Download | View full cache | Visit Website Don't Leave Money on the Table: Advice from Mark Huizenga Mark Huizenga is a West Michigan accountant and a former private practice manager who helps doctors' offices improve the efficiency of their systems. He talks to Kent Bottles, MD about fee schedules and other ways "not to leave money on the table." Listen | Listen in your iPhone | Download | View full cache | Visit Website What Patients Say They Want, and What They Really Want From Their Private Practice Physicians by Professor Carl E. Schneider from The University of Michigan Schools of Law and Medicine Kent Bottles, MD, interviews Professor Carl E. Schneider from The University of Michigan Schools of Law and Medicine on what patients really want from their private practice physicians. Professor Schneider holds the Chauncey Stillman Chair of Law and is the author of The Practice of Autonomy: Patients, Doctors, and Medical Decisions Listen | Listen in your iPhone | Download | View full cache | Visit Website Discussion about HSAs and Consumer Driven Health with Matthew Holt, Health Care Strategist Kent Bottles, MD, interviews pioneer healthcare policy blogger and strategist Matthew Holt of San Francisco. After a short chat about blogging, they discuss consumer driven health care and what the private doctor's office needs to do to get ready for empowered patients armed with HSAs. Listen | Listen in your iPhone | Download | View full cache | Visit Website Interview with Dr. Eric Novack, MD, Practicing Orthopaedic Surgeon and Radio Talk Show Host Dr. Eric Novack, MD, practicing orthopaedic surgeon, health policy expert, and radio interview show host discusses his vision for what consumer-driven health care should look like in the United States of America. Listen | Listen in your iPhone | Download | View full cache | Visit Website Medblogger as Patient: Interview with Elisa Camahort of HealthyConcerns.com Kent Bottles, MD, interviews Elisa Camahort, founder of the medblog HealthyConcerns.com. Initially they discuss the nature of medblogging, the concept behind the Grand Rounds blog, and then move on to a discussion on improving the patient experience, consumer driven health and what medical practices need to do to serve and retain patients. Listen | Listen in your iPhone | Download | View full cache | Visit Website The Importance of Private Practitioners in the Education of the Next Generation of Physicians Kent Bottles, MD, interviews David C. Leach, MD, Executive Director of Accreditation Council for Graduate Medical Education (ACGME) Listen | Listen in your iPhone | Download | View full cache | Visit Website Marketing for the Medical Practice - A Discussion with Ann Teliczan of the Allie Group Kent Bottles, MD, interviews Ann Teliczan from the Allie Group about marketing medical practices and physicians services. Topics include difficulty in convincing physicians to pursue marketing, why marketing is necessary, the advantages of Web sites, Web site costs, the process to select a marketing group, physician use of email, physicians use of blogs and marketing costs. Listen | Listen in your iPhone | Download | View full cache | Visit Website Levels of Care Discussion with Kent Bottles and Lori Portfleet Kent Bottles, MD, interviews Lori Portfleet, an independent healthcare consultant and former CEO of a hospital in West Michigan and has over 20 years experience in the field. Listen | Listen in your iPhone | Download | View full cache | Visit Website Interview with Dr. Gordon Moore, Solo Family Practice Physician Kent Bottles, MD, interviews Dr. Gordon Moore, solo family practice physician in Rochester, New York and Institute for Healthcare Improvement faculty member. They chat about open access patient scheduling, lowering practice overhead, and returning joy to the physician workplace. Listen | Listen in your iPhone | Download | View full cache | Visit Website Interview with Anthony Cirillo, Healthcare Marketer, Consultant and Speaker Kent Bottles, MD, interviews Anthony Cirillo, a healthcare marketer and consultant. They discuss consumer directed health, empowered consumers of healthcare, pricing transparency, medical tourism, and listening to your customer-loyalist. Listen | Listen in your iPhone | Download | View full cache | Visit Website Evidence-based Medicine with Paul H. Keckley, Exec. Director of the Vanderbilt Center for Evidence-based Medicine Kent Bottles, MD, interviews Paul H. Keckley, PhD and Executive Director of the Vanderbilt Center for Evidence-Based Medicine. Their discussion includes details on Vanderbilt's program, acceptance by clinicians, ways to deliver evidence, levels of study analysis, the acceptance of innovation and technology in the medical world, patterns in training clinicians and behavioral change, advice for the smaller practitioner on staying current, and the educated patient and the effects on the doctor ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Career Development Opportunities for Physicians with Ivo Drury, MD/MBA Kent Bottles, MD, interviews Ivo Drury, MD/MBA, of Career Consulting for Physicians. They discuss career development opportunities for physicians, some of the current dilemmas facing medical practitioners, the value of additional degrees, and whether there was a generational divide in attitudes within the medical profession. Listen | Listen in your iPhone | Download | View full cache | Visit Website Bonus and Profit Sharing in The Medical Practice Bernd Kutzscher, MD, and eye doctor in San Francisco outlines the process he went through in setting up the right incentive plan or his practice. Listen | Listen in your iPhone | Download | View full cache | Visit Website Innovative Ways to Boost Morale In Your Practice by Laura Sachs Hills Employees with high morale are likely to work harder, contribute more to your practice, and stay with you. With a little ingenuity, almost anyone can come up with affordable, effective morale boosters that can add fun and excitement to your practice. This podcast suggests tried-and-true morale boosting techniques to be used with your staff, such as meeting enhancements, contests, and outings. Listen | Listen in your iPhone | Download | View full cache | Visit Website Developing Personnel Policies to Keep You Out of the Courtroom: The Role of the Office Policy Manual By Joan M. Roediger, J.D., L.L.M. - Employment liability has become an important issue for all enterprises. Medical practices often are not aware of the impact their policies and actions may have on their employees and the liability that may result. Listen | Listen in your iPhone | Download | View full cache | Visit Website Negotiate Contracts Carefully With Part-time Doctors by Daniel M. Bernick, J.D., M.B.A. Medical practices will increasingly need part-time physicians and indeed are becoming aware that many doctors prefer or require only part-time employment. This podcast sketches the emerging demographic patterns fueling this trend and discusses some of the contractual details to consider in terms of salary, benefits, liability coverage, and noncompete covenants. Listen | Listen in your iPhone | Download | View full cache | Visit Website Organizing Your Practice for Success: Vision Setting, Decision Making, Governance, and Communications by Will Latham, C.P.A., M.B.A. This podcast addresses a number of steps that medical practices can use to improve their long-term success: developing an agreed-upon "vision" for the practice, establishing a sound decision-making process, putting into place an effective practice governance structure, and taking steps to improve the efficiency and effectiveness of group meetings. Listen | Listen in your iPhone | Download | View full cache | Visit Website Interview with Ron Rosenberg, President of Practice Management Resource Group President/Founder of the Practice Management Resource Group. They discuss the business side of medicine, more sophisticated patients, customer service, the difference between primary care and sub specialties, working with doctors, consumer driven health care, the importance of teaching physicians-in-training the art of communication, health saving accounts, transparency and how patients will choose physicians in the future, electronic medical records, having the physician involved in unders ... Listen | Listen in your iPhone | Download | View full cache | Visit Website Medical Practice Management Discussion with Mary Witt, Senior Management Consultant with The Camden Group Use of technology, pay for performance, total patient experience, picking a physician, electronic medical records, improving practice from finance and process perspectives, expense management, revenue enhancement, hiring a consultant, recommended professional associations, preparing people for change, practice management as a career, using retreats for building a vision and building relationships and newer trends such as advanced access, group visits, and care models. Listen | Listen in your iPhone | Download | View full cache | Visit Website Podcast Interview with MedPundit Founder Sydney Smith (nome de plume) Dr. Sydney Smith is the name that the blogger MedPundit goes by and she talks to Kent Bottles, MD, the editor of The Journal of Medical Practice Management about blogging, installing an electronic medical record in her solo family practice in Ohio, and the problems with explaining medical trends to her patients. Listen | Listen in your iPhone | Download | View full cache | Visit Website