Quality Management in the 21st century. An informal discussion of quality concepts, tools and case studies for continuous improvement.

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Implementation Advice

Implementation Advice

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DATE : Fri, 29 Dec 2006 03:15:14 +0000
Entered in Database : 2006-12-29 03:15:14
length : 5763730
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With thanks to Lauri Tuulberg of Estonia, now studying in Hong Kong, this podcast addresses 5 typical problems common to installing a new quality method or program. Think of it as a "heads up" for change agents!

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