PodcastDirectory | Episode: BEP 198 – Controlling the Call (Part 1) Podcast

BEP 198 – Controlling the Call (Part 1) Episode | Business English Podcast

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BEP 198 – Controlling the Call (Part 1)

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DATE : Sun, 04 Dec 2011 10:06:14 +0000
Entered in Database : 2011-12-04 10:06:14
length : 18765164
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In this Business English Pod lesson, we’re going to look at language and skills for controlling a telephone call. The telephone has become an essential part of doing business, and not just for customer service representatives and receptionists. No matter what type of work you do, chances are that you spend a part of every [...]

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