Missed Opportunities

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DATE : Sat, 23 Jun 2007 09:47:03 -0500
Entered in Database : 2007-06-23 14:47:03
length : 45665391
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Dana Bushman, passenger on the now famed Continental Airlines flight 71, gives us an inside look into the chain of events that has turned out to be a PR nightmare for the airline. Listen and learn how mistakes and crisis...

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