Lessons I’ve Learned is an ongoing series of podcasts by business author and management consultant David Maister. Maister is widely acknowledged as one of the world’s leading authorities on the management of professional service firms. He has published five books, including the canonical management textbook, Managing The Professional Services Firm. His other books are True Professionalism, The Trusted Advisor, Practice What You Preach, and First Among Equals. His work has been translated into fourteen languages. This series of podcasts explores how to better build your business through marketing, client services, client relations, and selling. New episodes will be added on a weekly basis.

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Deal Differently With Different People

Deal Differently With Different People

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DATE : Mon, 29 May 2006 12:00:00 -0500
Entered in Database : 2006-05-29 17:00:00
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Using a model commonly applied in business discussions, this episode explains how you can get a head start in trying to understand how different people must be managed, and how to recognize the type of individual you are dealing with.

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