Link to the Show / Show NotesIvan Misner, PhD is the founder and chairman of BNI, the worldâs largest business networking organization. He has written nine books, including the New York Times bestseller Masters of Networking and his number one bestseller Masters of Success. He is a monthly columnist for Entrepreneur.com and is chairman of the board of the Referral Institute, a referral training company with trainers around the world.
Michelle Donovan is known as âThe Referability Expertâ in Pittsburgh. She is the owner of Referral Institute in western Pennsylvania and founder of Pinnacle Training Services. Michelle has served as guest faculty for Penn Stateâs Beaver campus and the University of Pittsburghâs Katz Center for Executive Education.

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