Link to the Show / Show NotesRoger D’Aprix, ABC, IABC Fellow, is an internationally-known communication consultant, lecturer and author of seven books. In 1998 IABC named him “one of the most influential thinkers in the communication profession in the last 25 years.”
Among his many contributions to IABC is authorship of The Face-to-Face Communication Toolkit: Creating an Engaged Workforce, the second edition [...]

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