Link to the Show / Show NotesThe recent oil spill in San Francisco Bay once again revealed the inexplicable lack of planning for spontaneous volunteers by government authorities. Offers of help from local community citizens were turned away, causing enough anger to warrant media coverage. In this podcast, Susan Ellis proposes that the medical concept of emergency triage offers a great model for volunteer management in a crisis. She describes tips on how a wide range of competent volunteers can be deployed effectively, if only someone is designated to do the coordination.

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