Link to the Show / Show NotesBy carefully separating the nonprofit board's role in "governance" from the paid staff's role in "management," have we distanced volunteer board members from first-hand understanding of the organizations they lead? It's a mystery how anyone can determine the best policies for an agency without ever having seen the work being done. Susan describes some warning signs that board volunteers are becoming isolated, recommends simple ways to remedy the situation, and poses strategic questions to consider - whether for the board of a large institution, a grassroots organization, or an all-volunteer membership association.

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