Link to the Show / Show NotesKatie and Esther discuss the audience during the show they recorded live at Tasti D-lite. Technology is a wonderful thing for restaurant/business owners today who are interested in fostering the social community of their venue. Smart entrepreneurs will monitor customer comments of what’s right and what needs work. We’ll discuss interfaces, apps you should know about, including Yelp.com, a clever and interactive website, that helps users find, review and talk about “what’s great” in their city or area. (“Your rabid fans will stand up for you hours before your PR people notice it.”)
