eBiz VodCast is a weekly video podcast covering e-commerce web site design and management.

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Episode 015 - Content for Retention (mp3)

Episode 015 - Content for Retention (mp3)

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DATE : Sun, 19 Nov 2006 03:05:00 GMT
Entered in Database : 2006-11-19 03:05:00
length : 12695052
Link to the Show / Show Notes

For the Season 1 Finale, we discuss ways to increase customer retention by adding extras to your site that pump up the experience factor when someone shops your online store.

There are many ways to improve the online shopping experience - a few are writing in a blog, providing a customer review system, creating an Education Section for your store and possibly even operating a forum. We have some tips on what to consider and pitfalls to avoid when you decide to try one of these.

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